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Volaris Airlines operates out of the Tom Bradley International Terminal (Terminal B) at Los Angeles International Airport (LAX). The Mexican ultra-low-cost carriers offer flights from LAX to Guadalajara, Mexico City, Tijuana, Cancun, and Monterrey. The Volaris Terminal at LAX assists the departing and arriving passengers with a range of amenities and services.
This in-depth guide provides comprehensive details on the services offered at the Volaris Terminal at LAX, including baggage, check-in, security screening, and more. In addition, the guide covers essential information for disabled passengers and a terminal map for easy navigation.
Overview of Volaris Terminal at Los Angeles International Airport (LAX)
Volaris Airlines’ operations at Terminal B (also known as TBIT) include arrivals, departures, check-in, baggage drop, and a range of other amenities. Below is a quick overview of all essential details:
Airport | Los Angeles International Airport (LAX) |
Airline | Volaris Airlines |
IATA Code | Y4 |
ICAO Code | (Not widely used) |
Departures | Tom Bradley International Terminal (TBIT / Terminal B), West Gates 201–225 |
Arrivals | Tom Bradley International Terminal (Terminal B) |
Security | Level 4, TBIT |
Contact Number | 1 855‑865‑2747 (Volaris Customer Service) |
Address | Tom Bradley International Terminal (Terminal B), LAX, 1 World Way, Los Angeles, CA 90045 |
Official Website | https://www.volaris.com |
Volaris USA on Facebook | |
X (Twitter) | Volaris on X |
Which Terminal is Volaris Airlines at Los Angeles International Airport (LAX)?
Volaris Airlines uses LAX Terminal B, which serves as the primary hub for all its departures and arrivals.
Volaris Airlines Departure Terminal at LAX
All Volaris flights depart from Terminal B at LAX. Check out below the airline’s operation at Terminal B of LAX Airport:
- Departure Gate: Volaris passengers must use the West Gates (201–225) in Terminal B. The information for the gates would be mentioned in the boarding pass, or consult Volaris staff at the check-in counter.
- Volaris Check-In Counter: The Volaris check-in counter is located in the main hall of Terminal B. The Volaris check-in counter at LAX opens 4 hours before international departures. Airport check-in is permitted for passengers seeking special assistance, unaccompanied minors, pregnant women, and disabled passengers.
- Baggage Drop: Passengers who purchased a Volaris Plus fare need to submit their checked baggage at the designated counter. The baggage drop counter is located on the upper level of the Departure Hall. The airline offers baggage allowance based on fare types—Volaris Zero, Basic, and Plus. Refer to the Volaris Baggage Policy for more details.
- Security checkpoint: The security checkpoint is located on Level 4 of Terminal B. Take the escalator to proceed through security screening. Security wait times at LAX typically range from 15 to 30 minutes, but may vary during peak hours.
Volaris Airlines Arrival Terminal at LAX
Volaris flight lands at Terminal B of the LAX Airport:
- International arrivals: Passengers go through U.S. Customs and Border Protection (CBP) at Terminal B. It also supports Mobile Passport Control for faster clearance.
- Baggage claim: After clearing customs, proceed to the baggage claim area, which is located at the Arrival Level of Terminal B.
Get information on all the carriers operating at LAX Airport.
Services and Amenities at Volaris Terminal at LAX
The Tom Bradley International Terminal offers a comprehensive range of passenger services, including flight rescheduling assistance and infant care facilities. Passengers who misplace their belongings can contact the LAX Lost and Found or visit the LAX parking guide for more information on airport vehicle services and transportation. Whether you’re traveling with special needs or looking for travel essentials, Terminal B offers support for a smooth and stress-free airport experience.
Free LAX-it Landside Shuttle Bus | TSA PreCheck |
Global Entry | Airport Dining |
LAX Airport Wi-Fi | Charging Stations |
LAX Airport Lost and Found | Information Services |
Children’s Play Areas | Baby Facilities |
24/7 Information Center | Duty-Free |
Smoking Areas | Pets Unstressing Passengers Program |
ATMs | Last-minute Flight Changes/Cancellation (Volaris) |
Add an Extra Baggage (Volaris) | Volaris Pet Travel Assistance |
Volaris 24/7 Passenger Assistance Desk | Dedicated assistance for passengers traveling in Group (Volaris) |
Currency Exchange | Flight delay and involuntary cancellation assistance |
Hotel Booking Kiosks | Self-service check-in kiosks |
Lounge Access for Volaris Passengers at LAX
Volaris Airlines does not have its own in-house lounge at Terminal B of LAX Airport. However, passengers with a Priority Pass or those traveling in Volaris’ Premium Class may access partner lounges here.
These lounges include Oneworld Lounge and Star Alliance Lounge. Chase cardholders traveling with Volaris can have free access to the Chase Sapphire Premium Lounge.
Explore the full list of available lounges at LAX, including access requirements and amenities.
Volaris Airlines Pet Travel & Special Assistance at LAX Airport
Volaris allows cats and dogs to travel in the cabin or cargo for a fee. Refer to the Volaris Pet Travel program for more details:
- Animal relief station: At TBIT, the animal relief center is located both before and after Terminal security checkpoints. The pet relief area is located post-security near the Great Hall, after Security at Level 4. Another pet facility is located at West Gates near gate 205 at Level 4 departure.
Passengers seeking special assistance at the Volaris Terminal at LAX can access the following services:
- Medical assistive devices: Passengers requiring a medical oxygen tank must notify Volaris at least 72 hours before departure in advance. Passengers who need a ventilator, respirator, continuous positive pressure machine, or portable oxygen concentrator must contact the airlines at least 48 hours in advance of their departure.
- Pregnant women: Pregnant women can travel without any restrictions and are offered dedicated assistance at TBIT with a wheelchair, boarding, and disembarkation.
- Passengers with disabilities: Passengers with reduced mobility would be offered wheelchair assistance from the Volaris check-in counter. They must book the service at least 24 hours before departure.
- Passengers with visual, hearing, and/or vocal impairments: Escort assistance would be offered to these passengers by Volaris at the TBIT terminal. The airline offers special assistance related to check-in, baggage drop, security screening, as well as boarding.
Ground Transportation from the Volaris Terminal at LAX Airport
Passengers traveling to or from the Volaris terminal have access variety of transportation options. Here are some popular transportation options at LAX Terminal B:
- Car rental service
- Rideshare service through Uber and Lyft
- Public Transit via LAX FlyAway® Bus and Metro Green Line Shuttle (G)
Map of Volaris Terminal at Los Angeles International Airport (LAX)
An interactive map of the Volaris terminal at LAX is listed below, which helps passengers navigate TBIT easily. The map highlights the key amenities and services such as check-in counters, baggage claim, security checkpoints, dining, shopping, and lounges.
The map also helps specially-abled passengers identify accessible routes, including ramps and elevators. And are highlighted for a seamless experience.
Through our Volaris Terminal at Los Angeles International Airport (LAX) guide, we empower our passengers to make a mindful decision whenever they need any navigation assistance. For passengers who require baggage or check-in service, the aforementioned guide will provide you with all the assistance you need for a hassle-free travel. The essential information provided not only helps passengers with the right kind of information but also helps them with a smooth transition at the airport.
FAQs
Volaris Airlines operates exclusively from the Tom Bradley International Terminal (TBIT), also known as Terminal B, at Los Angeles International Airport (LAX).
For all international flights, Terminal B handles all the departures and arrivals.
Volaris terminal LAX arrivals are processed at Terminal B on Level 1, where passengers retrieve luggage at designated baggage claim carousels. For international passengers, they need to clear customs and immigration before retrieving their checked baggage.
You can reach Volaris at the Volaris LAX terminal phone number, +1-833-535-0003, for all reservation-related assistance at Terminal B.