Japan Airlines Terminal at John F. Kennedy Intl. Airport (JFK)

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Japan Airlines (JAL) uses Terminal 8 at John F Kennedy International Airport (JFK) for both arrivals and departures. The airline provides direct flights from JFK Airport to a number of Asian locations, including Tokyo, Bangkok, Osaka, and Singapore. Additionally, it provides links to North American locations, including Dallas, in partnership with American Airlines.

Japan Airlines Terminal at John F. Kennedy Intl. Airport (JFK)

Japan Airlines JFK Terminal provides extra services, including hotel reservations, vehicle and Wi-Fi router rentals, and transportation within the airport via the AirTrain system.

This brief guide provides an overview of the services and facilities, including lounge access, dining options, and JAL flights’ arrival & departure processes at JFK Airport.

Overview of Japan Airlines (JAL) at John F. Kennedy International Airport (JFK)

The key information and contacts about Japan Airlines JFK Terminal are as follows:

AirlineJapan Airlines
AddressJFK International Airport, Terminal 8, Jamaica, NY 11430
IATA/ICAO CodesJL/JAL
Terminal for DeparturesTerminal 8 – JFK Airport
Terminal for ArrivalsTerminal 8 – JFK Airport
Baggage ClaimUpper level
Phone Number1 (800) 525-3663
Working HoursOpen from 3hours 30minutes to 1hour before departure time
Websitewww.jal.co.jp
Facebookfacebook.com/japanairlines
Twittertwitter.com/JAL_Official_jp
Instagraminstagram.com/japanairlines_jal
Youtubeyoutube.com/user/japanairlines

Which terminal is Japan Airlines (JAL) at John F. Kennedy International Airport (JFK)?

Japan Airlines exclusively operates out of Terminal 8 at John F. Kennedy International Airport (JFK). Terminal 8 serves as both your departure and arrival location for Japan Airlines, regardless of whether you’re leaving on a trip or returning from an excursion.

Check-in and Departure at Japan Airlines JFK Terminal

Japan Airlines manages all its departures from JFK at Terminal 8 for all international flights. The departure process is described in detail below.

The Japan Airlines check-in desk is located at the departure Level (Level 3), Aisle 8 in Terminal 8. Check-in times for Japan Airlines flights JL003 and JL005 are specified. Check-in for JL003 begins three hours and thirty-five minutes before departure, whereas for JL005, it begins three hours earlier.

The Japan Airlines JFK Terminal offers the following check-in services:

  • Staffed Check-in Counters
  • Self-service kiosks are available for fast check-in, luggage tag printing, and boarding pass printing stations.
  • After check-in, designated areas are available for the drop-off of checked baggage. 
  • There are also self-bag drop kiosks available, positioned near the main check-in counter at JFK.
  • TSA Security Checkpoint: All departing travelers must go through the main security screening area. Visit JFK security wait time to discover more about the security screening procedure and wait time.

Japan Airlines Arrival Terminal at JFK

Japan Airlines flights arrive at Terminal 8, and international passengers must clear U.S. Customs and passport control upon arrival. After arrival, follow the directions below:

  • After arrival, guests can claim their bags and proceed directly to Level 1 for customs and immigration. In the case of connecting flights, lounges and restrooms are available in the terminal.
  • There are Automated Passport Control (APC) kiosks for authorized passengers.
  • The JFK baggage claim is conveniently located on the upper level of Terminal 8, facilitating baggage retrieval and ensuring a seamless transition. On-screen displays show real-time baggage carousel information.
  • If you’re on a connecting flight, the Connecting Bags Counter is conveniently positioned on the left side of the customs area.

Services at the JAL Terminal at John F. Kennedy Airport (JFK)

Japan Airlines emphasizes customer satisfaction, safety, comfort, convenience, and reliability to guarantee a seamless, worry-free journey. Travelers can ask for help at the automatic baggage drop-off, manned check-in counters, and specialist assistance for large bags.

Banks & cash-related centers are all available at the airport, where passengers can exchange and withdraw cash. There is also a breastfeeding chamber where mothers calmly feed and care for their infants.

The following is a list of services and amenities offered at JAL JFK Terminal:

Check-in OptionsLost & Found Assistance
Free Wi-FiTicket Booking & Reservation
Kids Play AreaATMs & Banks
Pet Travel ServicesFlight Information Desk
Medical FacilitiesEmergency Services
Meet & Greet ServicesAirport Hotels
Visa ServicesSmartCarte Luggage Carts
Airport LoungesBaby Care Facilities
Airport TransfersRestaurants and cafes
Duty-free StoresBaggage Allowance Information
Codeshare FlightsCurrency Exchange
Quiet RoomsCharging Stations for Electronic Devices
Handicap ServicesParking Services

Lounge Access for JAL JFK Passengers

Passengers flying with Japan Airlines can access Terminal 8’s Soho Lounge, Greenwich Lounge, and Admirals Club Lounge at JFK Airport.

These lounges are open to everyone, not just a select few. You can enter the lounge if your membership status fits into any of the following categories:

  • JMB Diamond
  • JGC Premier
  • JMB Sapphire
  • First Class ticket holder
  • Business Class ticket holder
  • Economy Class Flex Y Fare ticket holder
  • Premium Economy Class ticket holder

The following lounges operate on various schedules and have the following closing times to guarantee your comfort:

  • Soho Lounge: operates until 11:30 p.m.
  • Greenwich Lounge: operates until the last departure of JAL Airlines
  • Admirals Club Lounge: operates until 10:30 p.m.

Special Assistance at Japan Airlines JFK Terminal

Japan Airlines JFK Terminal offers several special assistance services to provide a smooth and enjoyable travel experience for customers with limited mobility, disabilities, or other special requirements:

  • Wheelchair Assistance: At JFK, special needs services are available, including wheelchair assistance for individuals with disabilities.
  • Accessible Restrooms: All terminals provide accessible bathrooms, with wide stalls and support bars for families.
  • Hearing and Vision Impairments Support: Flight screens and visual paging monitors are accessible in all terminals. For travelers with hearing impairments, TTY phones are available in ideal places. 
  • Animal Relief Locations: Dedicated Pet/Service Animal Relief Areas (SARA) are conveniently located both indoors and outdoors for individuals who require additional assistance while traveling.

Getting in, out, and around JFK Terminal 8

There are numerous alternatives for ground transportation, both inside and outside the airport. You can use interactive maps to find your way around the airport and take the 24-hour AirTrain to move from one area to another. The curbside area just outside the gates offers public transit, such as taxis, rental cars, and van services. There are plenty of parking spots available for pickup and drop-off.

Check the JFK Airport Transportation alternatives for availability and pricing.

JAL JFK Terminal Map – John F. Kennedy International Airport (JFK)

With the use of the Japan Airlines terminal map, travelers can easily locate the services at JFK Airport. Passengers can use the map to figure out the layout, which facilitates their navigation of concourses B and C, security checks, and check-in desks.

The map below also displays the locations of the food establishments, shopping centers, lounges, and other services at JFK:

Explore all airlines operating from JFK for more flight options.

Japan Airlines JFK Terminal provides a comfortable and traditional experience with its services, including last-minute booking, flight cancellation, and special help for customers with disabilities. Passengers can enjoy the luxury of the Admirals Club Lounge, the Soho Lounge, and the Greenwich Lounge in JFK Terminal 8. With engaging customer service, simple check-in procedures, and world-class lounges, JAL promises a pleasurable travel experience at John F. Kennedy International Airport (JFK).

FAQs

What terminal does Japan Airlines use for departures at JFK Airport?

Japan Airlines uses Terminal 8 for departures at JFK for all international flights.

What terminal does JAL Airlines use for arrivals at JFK Airport?

Terminal 8 handles the arrivals process for Japan Airlines at JFK. Terminal 8 shows Japan Airlines’ dedication to providing passengers with an experience that extends beyond the trip.

What time does the JAL check-in open at JFK?

The JAL check-in opens from 3 hours and 30 minutes to 1 hour before departure time at John F. Kennedy International Airport (JFK).