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Philippine Airlines (PAL), the country’s flag carrier, is a primary hub operating from Terminal 1 at John F. Kennedy International Airport (JFK). The airline serves as the gateway to Southeast Asia and beyond. It caters to leisure and business travelers, offering a seamless travel experience from New York to Manila.
This guide offers an overview of the Philippines Airlines’ current operation at JFK Terminal 1, all the essential services offered by the airline, and other important information.
Overview of the Philippine Airlines Terminal at John F. Kennedy International Airport (JFK)
Philippine Airlines handles its arrivals and departures from Terminal 1 at John F. Kennedy International Airport (JFK). The airline offers 3-weekly nonstop flights to Manila on a modern Airbus A350-900.
In addition,. Terminal 1 is equipped with various amenities to ensure passengers’ comfort from check-in to shopping and dining options.
Below is a quick reference table with essential details on the Philippines Airlines’ operation at JFK Terminal 1:
| Airline | Philippine Airlines |
| IATA Code | PR |
| ICAO Code | PAL |
| Departures | Terminal 1 |
| Arrivals | Terminal 1 |
| Baggage Claim | Level 1, Terminal 1 |
| Airport | John F. Kennedy International Airport (JFK) |
| Contact Number | 1-800-435-9725 (U.S. Customer Service) |
| Working Hours | Check-in counters open 4 hours before departure, close 1 hour before takeoff |
| Address | JFK International Airport, Terminal 1, Jamaica, NY 11430 |
| Official Website | www.philippineairlines.com |
| facebook.com/PhilippineAirlines | |
| twitter.com/flyPAL | |
| instagram.com/flypal |
Services and Amenities at the PAL Terminal at JFK Airport
Terminal 1 offers a range of services for a convenient travel experience. From check-in to baggage handling and boarding, passengers can take advantage of the amenities and ensure a smooth transition. The check-in counter for PAL opens 4 hours before departure.
The key services and amenities include:
| Dedicated check-in counters for Economy and Business Class passengers | Baggage drop-off and claim |
| Oversized and special baggage handling | Lost & found assistance for checked baggage |
| Priority boarding for passengers with disabilities | Flight inquiries |
| Ticketing issues | Rebooking and reservation support |
| Wheelchair Assistance | Support for unaccompanied minors |
| Assistance for pregnant passengers, elderly travelers, and those with medical needs | Ticket rebooking, refunds, and reservation inquiries |
| Mabuhay Lounge Access (Business Class) | Assiatnce for Mabuhay Miles Elite members |
| Passport and visa verification | Real-time updates on flight schedules |
| Self-Service Kiosks | Priority baggage handling for Business Class |
| Assistance for delayed/damaged/lost baggage | Excess Baggage Support |
| 24/7 Customer Service Desk | Missed flight assistance |
| Support during delays or cancellations | Assistance with hotel, meals, and transport |
Map for the Philippine Airlines (PAL) Terminal at John F. Kennedy International Airport (JFK)
Travelling through a major international hub like Terminal 1 at JFK Airport can be a bit stressful, especially for first-time flyers. An interactive JFK terminal map helps passengers understand the layout of Terminal 1, where Philippine Airlines serves as the primary hub, which is very important for a smooth and hassle-free travel experience.
Whether you need to complete the check-in at the airport, receive your checked baggage post-arrival, or locate any key amenities, the interactive map below will help you navigate every step of the journey with ease.
Philippine Airlines at Terminal 1 in John F. Kennedy International Airport (JFK) offers a range of services and amenities for its passengers to ensure a welcoming travel experience. The airline has access to self-service check-in & baggage handling, priority boarding, and assistance related to ticketing, thus ensuring convenience at every step.
FAQs
Philippine Airlines operates out of Terminal 1 at John F. Kennedy International Airport (JFK) for both arrivals and departures.
All Philippine Airlines (PAL) international flights arriving at JFK land at Terminal 1.