Quick Links
Up to 50% Off Your Next Hotel Stay
Use promo code: AAHD | Call-Only Deal: +1-866-302-0055
Air New Zealand serves from Terminal B or the Tom Bradley International Terminal (TBIT) for both arrivals and departures at the Los Angeles International Airport (LAX). The personnel there can assist you with check-in counters, baggage carousels, processes, and other necessities that a traveler may require to complete their duties before their flight.
Understanding the ins and outs, facilities, and services at Los Angeles Airport can greatly improve your air travel experience. Our complete guide to Air New Zealand’s LAX terminal provides ample additional information for stress-free travel.
Overview of Air New Zealand at Los Angeles International Airport (LAX)
The table below lists the most important information on Air New Zealand’s operations at Los Angeles International Airport (LAX), including contact details, airline status, and terminal information:
| Airport | Los Angeles International Airport (LAX) |
| Airline | Air New Zealand |
| Terminal for Departures | Tom Bradley International Terminal (TBIT) (Gates 134–148) |
| Terminal for Arrivals | Tom Bradley International Terminal (TBIT), Terminal B |
| IATA/ICAO Codes | NZ/ANZ |
| Check-In location | Departures Level (Level 3) |
| Check-in Hours | Opens ~3-4 hours before departure and closes 1 hour before departure |
| Lounge Access | Star Alliance Lounge ((8:30 AM to 1:00 AM) |
| Baggage Claim | Level 1 (Terminal B) |
| Phone Number | 1 (800) 262-1234 |
| Website | https://www.airnewzealand.com/ |
Which Terminal Does Air New Zealand Use at Los Angeles International Airport (LAX)?
Air New Zealand operates out of LAX Terminal B, providing modern amenities, efficient check-in procedures, and high-quality service for international travelers between the United States and New Zealand:
- Departures: If you have a connecting flight via Los Angeles and your luggage has been checked through to your final destination, you do not need to pick it up when you arrive at LAX. Head to TBIT gates 134–148 to get to your departure terminal for flights operated by Air New Zealand.
- Arrivals: Upon arrival at LAX’s TBIT, International passengers will go through US Customs and Border Protection (CBP) for passport control. After clearing customs and immigration on level 1, luggage is picked up in the designated claim area of TBIT. The baggage claim area is located in the same row as the arrivals location.
- Baggage Policy: Air New Zealand economy passengers are allowed to bring one checked bag weighing 23kg and one carry-on bag weighing 7kg, with a personal item. Overweight luggage costs additional fees. Your flight’s designated baggage carousel will be displayed on the display screens.
Check-In and Security Process
- Check-In Counters: The check-in desks for Air New Zealand are situated on TBIT’s upper level. For international flights, passengers are advised to arrive at least three hours before departure.
- Security Checkpoints: The Tom Bradley International Terminal offers standard TSA security screening for Air New Zealand passengers. The busiest hours are typically in the evening (6 PM to 11 PM) due to overlapping international flights. During peak hours, the average security wait time is 25 to 30 minutes at LAX Terminal B.
Available Lounges for Air New Zealand Passengers at Terminal B
The Star Alliance Lounge, situated on the sixth floor of TBIT close to the departure gates, is accessible to guests flying with Air New Zealand in Business Premier or Star Alliance Gold.
The Air New Zealand Star Alliance Lounge is LAX’s first indoor/outdoor lounge, offering free wi-fi, premium beverages, and self-service food stations.
Explore our LAX lounges guide to find the ideal location for recharging at one of the top-rated airport lounges.
Services & Amenities
When traveling, arriving, or transiting, visitors of Air New Zealand can experience excellent service at LAX’s Terminal. The following facilities and services are available to travelers at Air New Zealand at LAX’s Tom Bradley International Terminal (TBIT):
| Check-In Desks | Flight Status Display |
| Currency Exchange | Smoking Lounge |
| ATMs and Banks | Family Restrooms |
| Lost and Found | Seat Upgradations |
| Shops and Stores | Pet Travel Services |
| XpresSpa | Information Desks |
| Medical Facilities | Ticket Cancellations |
| Baggage Storage | Immigration Services |
| Duty-free Allowance | Kiosk Check-in |
See the LAX Terminals guide to get all details, including airlines, services & amenities, transportation, and other essential information.
Getting To and From Terminal B
From luxurious limousines to affordable shuttles, Tom Bradley International Terminal (TBIT) offers a variety of transportation options to satisfy visitors’ needs. You need all the information to get to and from Terminal B efficiently:
- Car Rentals
- Taxi
- Shuttle Service
- Ride Sharing Services
- Private Car & Limousine Service
- Public Transportation
- Park & Ride
Browse our transportation guide to discover dependable modes of transport options at LAX, such as private transfers and public transit.
Hotels Near Los Angeles International Airport (LAX)
There are several hotels within five miles, ranging from budget-friendly lodgings to luxurious retreats with all the facilities you need. The following are the top choices for hotels close to the airport that offer complimentary shuttle service:
- Hyatt Regency
- Sheraton Gateway Hotel
- Holiday Inn Express Los Angeles – LAX Airport by IHG
Additionally, these hotels are adjacent to the metro station and provide long-term parking, making travel effortless and hassle-free.
Check out our nearby hotels at LAX to get the list of top hotel picks just minutes from the terminal.
Contact Air New Zealand at Los Angeles International Airport (LAX)
Here is the contact information of Air New Zealand LAX Terminal:
| General Queries | +1 (800) 262-1234 |
| E-mail Address | [email protected] |
| Website | https://www.airnewzealand.com/connecting-at-los-angeles |
| https://x.com/airnz | |
| https://www.facebook.com/AirNewZealand | |
| https://www.instagram.com/airnz/ |
Map of Air New Zealand Terminal B at Los Angeles International Airport (LAX)
With the help of the Air New Zealand Terminal map, passengers can navigate the Tom Bradley International Terminal (TBIT) easily. The LAX Airport map below displays the departure gate, services, and amenities available at LAX Tom Bradley International Terminal.
The terminal has wheelchair services, moving walkways, and elevators, making it completely accessible. Here is the dynamic Air New Zealand Terminal B map to assist travelers:
This exclusive guide to the Air New Zealand Terminal will help you navigate the terminal step-by-step to your departure gate & other services at Los Angeles International Airport (LAX). Use the TBIT map to find services across the Air New Zealand Terminal quickly. Knowing everything you need to know about Air New Zealand at LAX enables you to ensure that your trip through Terminal B should be smooth and hassle-free.
FAQs
Air New Zealand uses Terminal B or Tom Bradley International Terminal (TBIT) for departures and arrivals. The Air New Zealand Terminal provides speedy check-in desks and excellent service for international travelers.
At LAX, you can check in both online and offline. The online check-in is available around the clock. For domestic flights in New Zealand, it closes 30 minutes before departure, while for international flights, it closes 90 minutes before departure. Additionally, you can check in the self-service kiosks located on TBIT’s first floor.
Air New Zealand doesn’t have a lounge for the convenience and comfort of its passengers. Nonetheless, it provides its partner airlines’ amenities at the Star Alliance Lounge at Los Angeles International Airport (LAX), which is situated in Terminal B.
You can visit Air New Zealand’s office in Terminal B or use the live chat feature on their website to get in touch with them at LAX. Additionally, you can contact them via email at [email protected] or by phone at 1 (800) 262-1234.