Quick Links
Up to 50% Off Your Next Hotel Stay
Use promo code: AAHD | Call-Only Deal: +1-866-302-0055
WestJet Airlines flies to/from Terminal 3 at Los Angeles International Airport (LAX). The terminal handles both departure and arrival and serves as the primary hub. However, LAX Terminal 2 serves as an operating hub for WestJet.
The WestJet Airlines terminal handles the massive volume of departing passengers by offering them streamlined check-in and automated baggage and security screening. In addition, there are trained WestJet representatives who assist passengers with last-minute travel requests.
Arriving WestJet passengers will land at Terminal 3, where baggage claim areas are easily accessible. Passengers arriving from Canada have to go through customs and immigration procedures, which will be conducted at Terminal 2.
Overview of WestJet Airlines at Los Angeles International Airport (LAX)
Here is the quick reference of all essential contacts and information that WestJet Airlines passengers must know about LAX Terminal 2:
| Airline | WestJet |
| IATA Code | WS |
| ICAO Code | WJA |
| Airport | Los Angeles International Airport (LAX) |
| Departures | Check-in at Terminal 2; Security & boarding at Terminal 3 |
| Arrivals | Terminal 3 |
| Baggage Claim | Terminal 3 – Baggage Claim Area |
| Contact Number | 1-888-937-8538 (WestJet Customer Support) |
| Working Hours | 24 hours a day |
| Address | 1 World Way, Los Angeles, CA 90045, USA |
| Official Website | www.WestJet.com |
| facebook.com/WestJet | |
| twitter.com/WestJet | |
| YouTube | youtube.com/WestJet |
| instagram.com/WestJet |
Which Terminal is Westjet Airlines at Los Angeles International Airport (LAX)?
WestJet flight operates from Terminal 2 at Los Angeles International Airport (LAX) for check-in and baggage drop. However, passengers will access the security screening and boarding from LAX Terminal 3.
Check-in and Departure at Westjet Airlines
The check-in counter for Westjet is located in the departures area of Terminal 2, where you can drop off luggage, obtain boarding passes, and complete other ticketing procedures.
The airline recommends that passengers arrive at the airport 2 hours before departure. If you’re traveling with checked luggage, make sure to deposit it at Terminal 2 and ensure that they are tagged correctly. These checked bags would be routed to your departure flight from Terminal 3.
After completing check-in, passengers will need to proceed to Terminal 3 for security screening and access the boarding gate.
Terminal 2 and 3 are connected via an airside that allows passengers to walk between the terminals. The walk takes approximately 5-10 minutes.
Arrival Process for Westjet Airlines
WestJet Airlines flights arrive at Terminal 3 at Los Angeles International Airport (LAX). Below is the overview of the arrival process for arriving Westjet passengers:
- Immigration: Upon arrival, passengers will proceed to the International Arrivals area in Terminal 3. Present your passport, visa, and other necessary travel documents to expedite the clearance. If applicable. Automated Passport Control (APC) kiosks are available for eligible passengers to speed up the process.
- Baggage: After you clear immigration, follow the signage directing you to the baggage claim. Terminal 3 is well-marked to identify the baggage claim areas.
- Customs: Collect your checked luggage and proceed to the customs checkpoint, where you may need to declare items. Be prepared to answer questions about the items that you’re bringing into the U.S., or you may be asked to declare the items that exceed 10,000 USD.
For detailed information about airlines operating from the airport, visit the comprehensive LAX Airlines Guide.
Services at the WestJet Airlines Terminal at the LAX Airport
WestJet passengers can enjoy a variety of services and amenities. For instance, passengers have access to free WiFi, which is available throughout the WestJet Airlines LAX Terminal.
In addition, 24/7 customer service counters offer assistance with flight changes, upgrades, and travel inquiries. On the other hand, there are self-service kiosks that streamline check-in and baggage drop.
Check out the list of services and amenities offered by WestJet Airlines and LAX Airport at Terminal 2:
| Priority boarding for WestJet Rewards Elite members | Lost & Found assistance |
| Access to the Delta Sky Club | TSA PreCheck® and CLEAR access for eligible travelers |
| Seat selection for all passengers | Support for unaccompanied minors |
| Full-service ticket counters | Same-Day Flight Changes |
| Charging stations in gate areas | Customer service counters for assistance, flight changes |
| Free Wi-Fi | Option to upgrade to Premium or Preferred seats |
| Earn and redeem WestJet Dollars | Bilingual staff (English and French), translation support |
| Add services like wheelchair assistance or dietary needs | Use WestJet travel credits or vouchers |
| Bag drop counters for checked baggage | Wheelchair service and mobility assistance |
| Change or rebook flights | Special assistance for seniors and passengers with disabilities |
| Pre-boarding for passengers with special needs | Staff assist with verifying passports and visas |
| Self-service check-in kiosks | Oversized baggage assistance |
| Flight Cancellations | Priority services for Elite members |
Lounge Access for Westjet Airlines Passengers at LAX Airport
WestJet Airlines passengers at Los Angeles International Airport (LAX) do not have access to a dedicated WestJet lounge. However, passengers can access the partner lounges at Terminal 3 as well as TBIT.
The following lounges are relevant to the WestJet passengers at LAX Airport:
| Lounge Name | Location | Access Eligibility | Amenities |
|---|---|---|---|
| Plaza Premium Lounge (Terminal 3) | Terminal 3, near WestJet departure gates | Free for WestJet Rewards Platinum, Gold, Silver (with vouchers)- Business Class (international flights outside Canada/U.S.)- Other passengers: 47 USD after 20% discount | Wi-Fi, snacks, drinks, hot/cold food, seating, workstations, showers (limited) |
| Plaza Premium Lounge (TBIT – Pier E) | Tom Bradley International Terminal (Pier E) | Same as above | Similar to T3: seating, food, drinks, Wi-Fi, showers |
| Aspire Lounge Transborder | Concourse E (likely near or within Terminal 3) | Free for WestJet Rewards elite members (with vouchers)- Business Class (international flights outside Canada/U.S.)- Other passengers: 36–39 USD after 10% discount | Snacks, drinks, Wi-Fi, business facilities, comfortable seating |
Check out the list of all lounges available at Los Angeles Airport.
Westjet Airlines Pet Travel & Special Assistance at LAX Airport
WestJet accepts cats, dogs, rabbits, and certain birds in the cabin. One pet is allowed in the cabin and must be fitted into the kennel:
- Security screening: At LAX, security officers in Terminal 3 require passengers to remove their pets from their carriers during screening.
- Service dogs: WestJet accepts only service dogs that help passengers with disability free of charge.
- Mobility assistance: The airline offers wheelchair assistance at LAX, including transport between Terminals 2 and 3. Medically required wheelchairs, braces, and crutches would be accepted by the airline free of charge.
- Preboarding assistance: WestJet offers priority boarding to passengers needing extra time or assistance. You must be present during the pre-boarding call at the departure gate.
Ground Transportation from Westjet Airlines LAX Terminal
Ground transportation options from LAX include taxis and ride apps like Uber and Lyft, and the FlyAway® Bus. Rental car shuttles and hotel shuttles pick up on the Arrivals level.
Read more about the transportation options available from LAX Airport.
Map for WestJet Airlines Terminal at Los Angeles International Airport (LAX)
Below is an interactive map for WestJet Airlines’ LAX terminal that helps passengers understand the layout. It also assists passengers in locating, like check-in counters, security checkpoints, boarding gates, restrooms, lounges, dining, and retail options.
With modern amenities, helpful staff, and priority services for frequent flyers and those with special needs, WestJet Airlines’ LAX Terminal ensures every passenger’s journey through the airport is comfortable and convenient. Also, make sure to check your flight status and boarding gate information ahead of your departure from Los Angeles Airport (LAX), and enjoy many comfortable amenities to make your trip hassle-free and memorable.
FAQs
WestJet Airlines operates out of Terminal 2 at Los Angeles International Airport (LAX) for both arrivals and departures.
All incoming WestJet flights land at Terminal 2 at LAX. After disembarking, passengers can proceed to baggage claim and U.S. Customs (if passengers are arriving from outside the U.S.).
WestJet departures at LAX are handled through Terminal 2. Travelers can check in at full-service counters or use self-service kiosks located at the departure area of Terminal 2.