Singapore Airlines Terminal at John F. Kennedy International Airport (JFK)

Singapore Airlines operates from Terminal 4 at John F. Kennedy International Airport (JFK). Passengers flying from JFK on Singapore Airlines should proceed to Terminal 4 for check-in and departure procedures. The check-in counters are located on the departure level of the terminal.

Singapore Airlines provides priority check-in lanes for passengers flying in Suites, First Class, Business Class, and PPS Club members. All Singapore Airlines flights arrive at Terminal 4 at John F. Kennedy Airport (JFK). Arriving passengers must proceed to the Customs and Border Protection (CBP) area for immigration clearance. Depending on the time and the influx of arriving passengers, the immigration process may take some time.

After immigration, proceed to the baggage claim area, located on the lower level of Terminal 4. The airline also offers assistance related to delayed or damaged baggage through its ground handling partners. The lost and found office is next to the international baggage claim area.

Overview of the Singapore Airlines Terminal at John F. Kennedy International Airport (JFK)

Here is a quick reference of all the important information about Singapore Airlines at JFK Terminal:

Airport	John F. Kennedy International Airport (JFK)
Airline	Singapore Airlines
IATA Code	SQ
ICAO Code	SIA
Departures Terminal	Terminal 4 – JFK Airport
Arrivals Terminal	Terminal 4 – JFK Airport
Baggage Claim	Terminal 4 – International Arrivals Area
Airline Contact (USA)	1-800-742-3333
Terminal Address	Terminal 4, JFK Airport, Queens, NY 11430, USA
Official Website	www.singaporeair.com
Facebook	facebook.com/singaporeair
Twitter	twitter.com/singaporeair
Instagram	instagram.com/singaporeair

Which Terminal is Singapore Airlines at John F. Kennedy International Airport (JFK)?

Singapore Airlines operates from Terminal 4 at JFK Airport, which is designed to handle international passenger traffic. The airline operates both the arrivals and departures from Terminal 4.

Singapore Airlines Departures Terminal at JFK

All Singapore Airlines flights depart from Terminal 4. The check-in counter is located at Row E, Level 4, near departure drop-off door 4.

The Singapore Airlines Terminal offers a smooth check-in and boarding process:

• Self-service check-in kiosk: Located near Row E in Terminal 4, the self-service check-in allows quick check-in and printing of a boarding pass. The kiosks are ideal to skip the long queues.
• Counter check-in: Singapore Airlines offers a dedicated check-in facility for First Class, Business Class, and KrisFlyer Elite Gold members.
• Baggage drop: For Economy Class passengers traveling to/from JFK, one checked bag, alongside 1 carry-on and 1 personal item, is included. For more information, refer to the Singapore Airlines baggage policy. The baggage drop counter is located next to the check-in desk.
• Security screening: Security checkpoints in Terminal 4 are located on Level 2. The boarding gate for Singapore Airlines passengers closes 40 minutes before departure.

Singapore Airlines Arrivals Terminal at JFK

All Singapore Airlines flights arrive at JFK Terminal 4. Passengers need to go to the lower level of the Singapore Airlines JFK Terminal for immigration, baggage claim, and transportation.

• Immigration: Upon arrival, passengers must head towards the U.S. Customs and Border Protection (CBP). Keep your travel documents handy to speed up the process. Global Entry kiosks are available for enrolled travelers for priority clearance.
• Baggage claim: Upon arrival, passengers can head to Carousels 6–8 on the Arrivals Level of Terminal 4. Look for the overhead monitors to identify the designated carousel number for your flight.

Explore the list of Airlines at JFK Airport.

Services at the Singapore Airlines Terminal at JFK Airport

Terminal 4 is one of JFK’ modern hubs that offers plenty of services to enhance the passengers’ travel experience. Some of the key amenities include:

Staffed and self-service kiosks	Oversized baggage handling
Lost & delayed luggage support	Singapore Airlines Lounge Access (Suites, First, Business Class, and PPS Club members)
U.S. CBP processing for arriving passengers.	Free Wi-Fi
Charging Stations	Duty-Free Shopping
Multiple currency exchange counters	Wheelchair assistance
accessible restrooms, and dedicated support staff	Nursing rooms
baby changing stations	family rest areas
Information Counters	Designated zones for pet comfort and relief
Access to AirTrain, taxis, ride-shares, and buses	Car rental services
SmartCarte rental and porter services	TSA PreCheck
Flight change and cancellation assistance	Sleeping areas for long layovers or delays
Seat selection, upgrades to Business Class or Premium Economy	Interfaith prayer rooms and quiet spaces
On-request meal preference change for eligible passengers	Travel document verification & visa inquiry support

Lounge Access for Singapore Airlines Passengers at JFK

Singapore Airlines’ JFK Terminal does not have a dedicated lounge for its passengers. Passengers can access its partnered lounge called Virgin Clubhouse. It is located after the security checkpoint near A-Concourse, above the boarding gates A4 and A5. Also, Suite customers and Solitaire PPS Club members can enjoy free access.

Check out all the lounges that are available at JFK Airport.

Pet Travel & Special Assistance for Singapore Airlines Passengers at JFK

Singapore Airlines offers inclusive services for passengers with special needs and those traveling with pets. The airline allows small pets to travel in the cabin. In addition:

• Pet Relief area: The animal service facility is located outside the Arrivals Level of Terminal 4, near the exit.
• Wheelchair assistance: Free wheelchair assistance would be offered to passengers with reduced mobility from the check-in counter until the boarding gate. The wheelchair access is also available upon disembarkation.
• Visual and hearing impairments: Terminal 4 staff are trained to assist passengers with visual or hearing impairments, offering visual and audio flight announcements.
• Unaccompanied minors: Dedicated assistance for children aged 5–17 traveling alone, including check-in and boarding support. Upon arrival, the Singapore Airlines crew members will hand over the minors to their parents/guardians.

Ground Transportation from the Singapore Airlines Terminal at JFK

Terminal 4 offers a variety of transportation options to and from JFK Airport. These include:

• AirTrain JFK
• Taxis and Ridesharing services
• MTA Bus
• Car Rentals

For more details, refer to the JFK Airport transportation guide.

Map for the Singapore Airlines Terminal at John F. Kennedy International Airport (JFK)

Navigating the Singapore Airlines terminal at JFK can be daunting, especially for first-time flyers. The interactive terminal map below helps passengers navigate the terminal efficiently by highlighting all major services, such as Singapore Airlines check-in counters, security screening, departure gates, lounges, restrooms, and the baggage claim area for arrivals.

Whether you’re departing from JFK Airport or arriving on a long-haul flight from Singapore Airport, Terminal 4 ensures a smooth and well-supported travel experience. With automated check-in services, lounge access for premium passengers, and other useful amenities for passengers traveling with families, Terminal 4 is equipped to meet the needs of all travelers flying with Singapore Airlines.

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