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KLM Royal Dutch Airlines uses Terminal 4 as its primary hub at John F. Kennedy International Airport (JFK). The airline serves as a vital gateway to major trans-Atlantic destinations like Helsinki, Amsterdam, London, Munich, and Paris.
The KLM Terminal JFK is known as the more spacious and advanced terminal, and serves as a hub for international passengers. Departing passengers use Terminal 4 for check-in and baggage service before they board the flight.
On the other hand, the arriving passengers land at JFK Terminal 4, which is known for its automated passport control kiosk for expedited customs clearance. The streamlined baggage carousel at the lower level of Terminal 4 ensures the timely recovery of their checked luggage.
Overview of KLM Royal Dutch Airlines Terminal at John F. Kennedy International Airport (JFK)
Check out this table that highlights the essential contacts and information for KLM passengers traveling to/from JFK Terminal 4:
Airport | John F. Kennedy International Airport (JFK) |
Airline | KLM Royal Dutch Airlines |
IATA Code | KL |
ICAO Code | KLM |
Departures | Terminal 4 |
Arrivals | Terminal 4 |
Baggage Claim | Arrivals Level, Terminal 4 |
Contact Number | 1-800-618-0104 (U.S. Customer Service) |
Working Hours | Check-in opens 3 hours before departure |
Address | Terminal 4, JFK International Airport, NY 11430 |
Official Website | www.klm.com |
facebook.com/KLM | |
twitter.com/KLM | |
instagram.com/klm |
Which Terminal is KLM at John F. Kennedy International Airport (JFK)?
KLM Royal Dutch Airlines operates exclusively out of Terminal 4 at John F. Kennedy Airport. Terminal 4 accommodates all entry and exit processes, including check-in, baggage drop, and boarding, as well as exclusive services for arriving passengers.
Check out the list of all airlines that operate from John F. Kennedy Airport (JFK).
KLM Royal Dutch Airlines Departures Terminal at JFK
KLM passengers will complete the check-in and boarding from JFK Terminal 4. Here’s an overview of how passengers will make a transition at KLM Royal Dutch Airlines JFK Terminal:
- Check-in: The airline facilitates the check-in for passengers through self-service kiosks that expedite the issuance of the boarding pass. Passengers with special requests need to seek assistance at the staffed check-in counter.
- Baggage drop: Next to the check-in counter, the baggage drop kiosk is located at Level 3 of the departure hall. KLM offers 1 checked bag, carry-on, and personal item for Economy Class passengers, which is included in the ticket price. Refer to the KLM baggage policy to know the baggage allowance and special baggage allowance for other classes of service.
- Boarding: KLM flights depart from the international gates at Terminal 4. The boarding gates are accessible from the security screening checkpoint. Priority boarding is offered to Business Class travelers, members of the Flying Blue and SkyTeam Elite programs.
KLM Royal Dutch Airlines Arrivals Terminal at JFK
All KLM flights arrive at JFK Terminal 4. Passengers upon arrival will go through:
- Immigration and Customs: KLM passengers post landing at Terminal 4 will proceed through customs and border control, which is located at Terminal 4. Expedited screening is available for eligible passengers at Automated Passport Control (APC) kiosks.
- Baggage Claim: After immigration, passengers need to follow the signage to proceed through the international baggage claim area. It is located at the level of Terminal 4, across from the arrival halls.
Services and Amenities at the KLM Terminal at JFK Airport
Below is the list of all amenities and services available at JFK Terminal 4, which caters to the diverse needs of KLM passengers:
Self-service kiosks | Baggage drop-off counters |
Wide variety of international and local cuisine | Air France–KLM Lounge |
Retail | JFK Duty Free |
Multilingual staff | Special assistance for the elderly, children, and persons with reduced mobility |
Free Wi-Fi | Charging stations are available in seating areas |
Priority boarding | SkyPriority |
Seat upgrades. | Currency exchange |
ATMs | Pet relief areas |
Nursing rooms | 24/7 information desks |
Dedicated counters for quick baggage handling. | Staff assistance for reservations, rebooking, and queries |
Flying Blue Loyalty Program | Medical Support Onboard |
Lounge Access for KLM Passengers at JFK
All departing and arriving passengers can use the Air France-KLM Lounge in Terminal 1. If you’re at JFK Terminal 4, you can take AirTran JFK to reach reach to Terminal 1. Air France – KLM Lounge is located at level 3, near Gate 1 (international terminal). It opens daily from 7 a.m. to 9 p.m.
Free access is available to:
- KLM Business Class Standard or Flex fare passenger
- Flying Blue Platinum, Gold
- SkyTeam Elite Plus members
A day pass is available for 50 USD per passenger. The validity for a day pass is 3 hours. Check out our comprehensive guide on all lounges available at JFK Airport.
Pet Travel & Special Assistance for KLM Airlines Passengers at JFK
KLM allows passengers to travel with cats and dogs either in the cabin or in the hold, and this is subject to a fee. To know more about the kennel size and other restrictions, refer to the KLM Airlines pet policy.
- Per Relief Area: JFK Airport has seven animal service facilities at JFK. The indoor facility is located post-security at JFK Terminal 4. Service animals can use the pet relief areas at Terminal 4.
- Wheelchair assistance: Available from the curbside to the boarding gate, and upon arrival, the KLM staff offer wheelchair assistance. Other notable facilities offered at KLM Terminal include seat transfers and aisle wheelchairs for boarding. A request for a wheelchair must be made 48 hours before the scheduled departure.
- Visual and hearing assistance: KLM staff offer dedicated assistance to passengers who are blind, have low vision, are deaf, or hard of hearing. Priority check-in, boarding, and disembarkment are offered.
- Family restrooms: At Terminal 4, the family restrooms are available with large stalls and diaper changing tables.
Ground Transportation from the KLM Airlines Terminal at JFK
Below is a brief overview of the ground transportation options available from Terminal 4 for KLM passengers:
- AirTrain JFK: Located outside Terminal 4, used for inter-terminal transit, parking lots, rental car facilities, and public transit hubs.
- Taxis and Rideshares (Uber, Lyft): NYC yellow taxis and rideshares are available outside the lower level of Terminal 4.
- Airport Shuttles: Ground Transportation Desk helps you book shared-ride shuttles that offer door-to-door service to Manhattan, Brooklyn, and other NYC neighbourhoods.
- Hotel Shuttles: Free shuttle service to all nearby hotels in New York.
- MTA buses: The public transit option that connects Terminal 4 to Queens, Brooklyn, and beyond.
- Rental cars: Located off-site and are accessible by shuttle.
Check out all the JFK ground transportation options in our detailed guide.
Map of KLM Royal Dutch Airlines Terminal at John F. Kennedy International Airport (JFK)
Check out the interactive KLM terminal map that highlights the key checkpoints like the check-in desk, security screening zone, boarding gates, and baggage claim areas. In addition, passengers can also navigate their way to the Air France-KLM lounge at Terminal 1 alongside preferred shopping and dining outlets.
KLM Royal Dutch Airlines offers a comfortable passenger experience from Terminal 4 at John F. Kennedy International Airport. There are modern services like automated check-in and streamlined baggage drop that ensure a speedy transition alongside premium dining and shopping options. Whether you’re connecting to a European destination or arriving in New York, KLM’s 24/7 customer desk will offer timely assistance, helping you plan your travel stress-free.
FAQs
KLM Royal Dutch Airlines operates from Terminal 4 at John F. Kennedy International Airport (JFK) for both arrivals and departures.
KLM uses Terminal 4 at JFK Airport. This terminal handles all KLM flights, including check-ins, departures, and arrivals.
All KLM Royal Dutch Airlines flights arrive at Terminal 4 at JFK Airport.
All KLM departures from JFK are handled through Terminal 4. Passengers must arrive at least 3 hours before scheduled departure for hassle-free boarding.