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If you’re flying with Korean Air through John F. Kennedy International Airport (JFK), you’ll be using Terminal 1, which serves both departures and arrivals. The Korean Air JFK Terminal offers seamless connectivity to major Asia-Pacific hubs like Seoul Incheon, Tokyo Narita, Hong Kong, Manila, and Bangkok.
Overview of Korean Air Terminal at John F. Kennedy International Airport (JFK)
Here is the overview of all essential contacts and details about the Korean Air Terminal at JFK Airport:
| Airport | John F. Kennedy International Airport (JFK) |
| Airline | Korean Air |
| IATA Code | KE |
| ICAO Code | KAL |
| Departures | Terminal 1 |
| Arrivals | Terminal 1 |
| Baggage Claim | Arrivals Level, Terminal 1 |
| Contact Number | 1-800-618-0104 (U.S. Customer Service) |
| Working Hours | Check-in opens 3 hours before departure |
| Official Website | https://www.koreanair.com/?hl=en |
| https://www.facebook.com/KoreanAir.global/ | |
| https://x.com/KoreanAir_KE | |
| https://www.instagram.com/koreanairworld/ |
Which Terminal is Korean Air at John F. Kennedy International Airport (JFK)?
Korean Air uses Terminal 1 at JFK Airport for both international arrivals and departures. The terminal offers streamlined check-in and baggage drop for departing passengers and hassle-free customs and immigration for arriving passengers.
Korean Air Departures Terminal From JFK
All Korean Air flights depart from JFK Terminal 1. Departing passengers will find the check-in counters on the departure level of Terminal 1:
- Korean Air check-in counter: The Korean Air check-in counter opens 3 hours before the scheduled departure. Passengers with special requests can request a check-in at the airport.
- There is a priority check-in and baggage drop facility available for First Class passengers, Prestige Class, Morning Calm/Premium Club members, Million Miler Club members, SkyTeam Elite, and SkyTeam Elite Plus members.
- Baggage drop: Passengers can drop luggage at the dedicated baggage counters located next to the Korean Air check-in facility. For flights traveling to/from JFK, the Economy Class allows 2 checked bags for free. To know more about the baggage allowance, refer to the Korean Air baggage policy. Priority baggage handling is available for First Class and Prestige Class passengers.
- Security checkpoints: Located at Level 2, 3rd floor of the Departure Level at Terminal 1. Processing time may take 10-20 minutes, but during peak hours may be longer security wait times at JFK. Post-security, passengers will access a variety of shopping and dining outlets.
- Boarding: Korean Air passengers must present at the boarding gate 45-60 minutes before departure.
Korean Air Arrivals Terminal at JFK
All Korean Air international flights land at JFK Terminal 1, which is located on the west side of the airport. Upon landing, Korean Air passengers will disembark at Terminal 1, where they will follow the signage to:
- Customs and immigration: Passengers proceed to the U.S. Customs Service area, which is located on the first floor of Terminal 1. Here, you need to present your passport and complete the customs declaration form. Global Entry kiosks are available for eligible passengers to expedite the clearance.
- Baggage claim: Located in the arrivals hall (1st floor) of Terminal 1, near the customs exit. First Class, Prestige Class, SKYPASS Morning Calm Club or higher, and SkyTeam Elite/Elite Plus will receive priority baggage handling. The baggage claim monitors will display flight information.
Check out the list of all air carriers operating from JFK Airport.
Services and Amenities at the Korean Air Terminal at JFK Airport
Terminal 1 offers a wide range of services exclusively available for Korean Air passengers at Terminal 1. For instance, premium passengers can freely access the Korean Air lounge that offers cuisine, drinks, free Wi-Fi, and shower facilities.
Passengers who have long hours to wait for their flights can indulge in retail therapy or explore the dining scene at the Korean Air Terminal.
Besides, there are accessibility services and assistance available for passengers with reduced mobility. Below is the overview of all facilities at JFK Terminal 1:
| Self-service kiosks | Last-minute bookings, cancellations, and flight changes |
| Baggage Claim | Support for lost or damaged luggage |
| Wheelchair assistance | Accessible seating |
| Assistive listening devices | Guidance for passengers with disabilities |
| KAL First Class Lounge | KAL Business Class Lounge |
| Duty-Free Shops | Luxury retailers like Hermes, Michael Kors, and Victoria’s Secret |
| Restaurants and Eateries | ATMs |
| Currency exchange services | Battery charging stations |
| Free Wi-Fi | SmartECarte luggage carts |
| Water bottle filling stations | Airport ambassadors are available for assistance |
| AirTrain JFK, buses, taxis, and rideshare services | Short-term and long-term parking |
Lounge Access for Korean Air Passengers at JFK
Level 3 is where the KAL First Class Lounge and KAL Business Class Lounge are located. The lounge offers complimentary access to the Business Class/First Class passengers, Priority Pass holders, and eligible SKYPASS members.
To know about all the lounges that are available at JFK, read our detailed guide.
Pet Travel & Special Assistance For Korean Air Passengers at JFK
Pets traveling in the cabin and hold are processed at The ARK at JFK, which is located in the cargo area near Building 78. The facility is accessible by shuttle from Terminal 1. In addition:
- Pet relief area: An indoor pet relief facility is accessible for service animals post-security near Gate 3 at Korean Air Terminal.
- Traveler Aid: Located in Terminal 1’s Arrivals Hall, it offers and greeting service to passengers with disabilities or special needs.
- Wheelchair service for arriving passengers: Korean Air provides wheelchair assistance from the aircraft to baggage claim, customs, and ground transportation.
Ground Transportation from Korean Air Terminal at JFK
The following are the ground transportation options available from JFK Terminal:
- AirTrain JFK
- Taxis
- Rideshares (Uber/Lyft)
- Buses
- Shuttles
- Rental Cars
To know in detail about these JFK ground transportation options, refer to our updated guide.
Map of Korean Air Terminal at John F. Kennedy International Airport (JFK)
An interactive JFK Terminal 1 map is given below that helps passengers identify check-in counters, security, KAL lounge, and baggage claim:
Flying with Korean Air from John F. Kennedy International Airport (JFK) is hassle-free and convenient, thanks to the convenient amenities and 24/7 support offered to its passengers. Whether you’re arriving or departing, Korean Air at JFK Terminal 1 offers a smooth travel experience with comprehensive facilities and trained staff that ensure a smooth transition from check-in to boarding.
FAQs
Korean Air operates out of Terminal 1 at John F. Kennedy International Airport (JFK) for both arrivals and departures.
The departure terminal for Korean Air at JFK is Terminal 1. Check-in counters and security checkpoints are located on the departure level. Passengers must arrive 3 hours before the scheduled departure to board their flights.
Korean Air flights arrive at Terminal 1 at John F. Kennedy International Airport (JFK).
Yes, Korean Air offers both First Class and Business Class lounges at JFK Terminal 1.