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Royal Air Maroc operates out of Terminal 1 at John F Kennedy International Airport (JFK). Royal Air Maroc JFK Terminal connects over 45 countries, including key destinations in Africa, Europe, and North America. The terminal offers the flagship route, Casablanca (CMN) to New York (JFK), which operates 5 flights per week.
Below is a detailed overview of Royal Air Maroc operations at JFK Terminal 1 and the services and amenities passengers can expect.
Overview of Royal Air Maroc Terminal at John F. Kennedy International Airport (JFK)
Below is the table summarising the essential information about the Royal Air Maroc at Terminal 1:
| Category | Details |
|---|---|
| Airport | John F. Kennedy International Airport (JFK) |
| Airline | Royal Air Maroc (RAM) |
| IATA Code | AT |
| ICAO Code | RAM |
| Departures | Terminal 1 |
| Arrivals | Terminal 1 |
| Contact Number | 1-800-344-6726 (U.S. Customer Service) |
| Working Hours | 24/7 |
| Address | Terminal 1, JFK International Airport, Queens, NY 11430 |
| Official Website | www.royalairmaroc.com |
| facebook.com/RoyalAirMaroc | |
| X (Twitter) | twitter.com/RoyalAirMaroc |
| instagram.com/RoyalAirMaroc |
Which Terminal is Royal Air Maroc at John F. Kennedy International Airport (JFK)?
Royal Air Maroc serves as a primary hub at JFK Terminal 1, which handles both departure and arrival. It offers a seamless travel from the curb to the boarding gate, supported by automated services, modern design, and exceptional services.
The terminal also offers premium retail and dining options featuring global luxury brands and a unique New York experience, which elevate the travel experience at every step for Royal Air Maroc passengers departing from the US’s largest international airport.
Royal Air Maroc Departures from JFK
Royal Air Maroc departs from JFK Terminal 1. Passengers on the day of departure must arrive 3 hours early to complete check-in, baggage handling, and security.
- Check-in: The Royal Air Maroc check-in counters are located on the departures level of Terminal 1. The counter opens 4 hours prior and closes 60 minutes before departure.
Baggage drop: The baggage drop counter is located next to the check-in desk of the Royal Air Terminal. The baggage counter closes 45 minutes before departure. Business Class travelers and Safar Flyer Gold or Silver members can access priority check-in and baggage drop for faster access. - Security: Security checkpoints are located at level 2. Terminal 1 offers TSA PreCheck and CLEAR lanes for eligible passengers to expedite the screening process. The security counter closes 45 minutes before departure. To check complete information, visit to Security TSA Wait times of JFK guide page.
- Boarding: Boarding gates (1–11) are assigned for Royal Air Maroc passengers within Terminal 1’s concourse. The boarding gate closes 35 minutes before departure.
Royal Air Maroc Arrivals at JFK
Royal Air Maroc flights arrive at Terminal 1 at John F. Kennedy International Airport (JFK). International passengers have to navigate through customs and immigration before they leave the airport.
- Passport control: Passport control is located on the arrivals level of JFK Terminal 1. You need to follow the signage to the U.S. Customs and Border Protection (CBP) area. Automated Passport Control (APC) kiosks are available for U.S. and Canadian citizens, as well as certain visa holders. APC kiosks expedite the clearance process.
- Immigration: Immigration counters are located before baggage claim areas. Clearing immigration may take 10 minutes to 2 hours, depending on the flight volume.
- Baggage claim: Baggage claim is located on the arrivals level, post-immigration. Royal Air Maroc uses Baggage Claim 4. The airline has a dedicated lost and found desk for delayed and damaged baggage near the baggage claim area.
Check out our in-depth guide on airlines that operate at JFK Airport.
Services and Amenities at Royal Air Maroc’s Terminal at JFK Airport
Royal Air Maroc passengers have access to a variety of services and amenities that enhance their comfort and convenience. Be it world-class airport amenities or the airline’s last-minute services, passengers at Terminal 1 will be assured a hassle-free travel journey:
| Multiple ATMs and foreign-exchange services | Free JFK Wi‑Fi |
| Device charging points in seating areas and gates | Baby-care rooms |
| Family restrooms | Airport ambassadors |
| Medical office onsite + emergency services 24/7 | Hydration stations |
| SmarteCarte | Information Booths |
| Pharmacy vending machines |
Lounge Access for Royal Air Maroc Passengers at JFK Airport
Royal Air Maroc passengers can access premium lounges in Terminal 1, such as the Air France Salon lounge. The eligible passengers who enjoy complimentary access include:
- Business Class travelers
- Safar Flyer Gold and Silver members
- Oneworld Sapphire and Emerald members
The lounge is located post-security and open from 6:00 AM to midnight. Check out our detailed guide to lounges available at JFK.
Pet Travel & Special Assistance at Royal Air Maroc’s Terminal at JFK
Royal Air Maroc passengers traveling with pets can access the animal service area/pet relief center at the Arrival Area, which is located before security. Royal Air Maroc offers customized services to passengers with special needs or reduced mobility. The airline offers the following special service:
- Free transportation of wheelchairs or mobility devices as checked luggage
- Priority seat selection for accessibility
- Escort and wheelchair services for pregnant women and elderly passengers within Terminal 1
- Dedicated assistance for passengers with intellectual, developmental, or cognitive disabilities
- Check-in and baggage handling assistance for unaccompanied minors
- Request special meals
- Pre-boarding assistance to passengers with reduced mobility, those traveling with infants, and passengers traveling with service animals.
Ground Transportation from Royal Air Maroc’s Terminal at JFK
Royal Air Maroc, exiting the terminal, has access to the following ground transportation options:
- AirTrain JFK
- Long Island Rail Road (LIRR)
- Taxis and Ridesharing
- MTA Bus Service
- Car Rentals
For a detailed overview, refer to our JFK transportation guide.
Parking Options for Royal Air Maroc Passengers at JFK Airport
Departing or Arriving Royal Air Maroc passengers have access to the following parking options from JFK Terminal 1:
- Short-term parking
- Long-term parking
- Cell phone lot
- Accessible parking
- Electric Vehicle parking
- Off-site parking
Check out our in-depth guide on JFK parking options.
Royal Air Maroc Customer Service and Support at JFK Airport
Royal Air Maroc’s customer service desk is located on the departure level of Terminal 1, which operates 24/7. The Royal Air Maroc staff helps passengers with last-minute flight changes, seat upgrades, cancellations, rebookings, and more.
| Category | Details |
|---|---|
| Customer Service Desk | Departures Level, Terminal 1 |
| Operating Hours | 24/7 |
| Phone Number | 1-800-344-6726 (U.S. Customer Service) |
Map of Royal Air Maroc’s Terminal at John F. Kennedy International Airport (JFK)
Exploring the Royal Air Maroc terminal is simple with the interactive map. The map highlights key areas, including gates 1–11, check-in counters, security checkpoints, lounges, dining, and shopping options. It also helps travelers locate essential services on the arrivals level, such as passport control, immigration, and baggage claim.
Use the map below to easily find your way around Terminal 1 and make your journey through the Royal Air Maroc terminal as smooth as possible:
Royal Air Maroc’s operations at JFK’s Terminal 1 offer a seamless and comfortable travel experience for international passengers. The terminal features modern facilities, state-of-the-art infrastructure, and a smooth check-in and boarding process that not only saves the transition time at the airport but also assures a stress-free travel experience.
On the other hand, there is a dedicated 24/7 Royal Air Maroc customer service desk that assists passengers with last-minute travel issues, empowering them with the right kind of information to sail smoothly from JFK Airport.
FAQs
Royal Air Maroc operates from Terminal 1 at JFK for both departures and arrivals.
All departures are handled from Terminal 1 of John F. Kennedy International Airport (JFK).
Contact Royal Air Maroc’s U.S. customer service at +1-800-344-6726 for assistance with last-minute bookings, changes, or other queries.
Business Class and Safar Flyer Gold/Silver can access the Air France Lounge in Terminal 1.