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Swiss Air operates from Terminal 1 at John F Kennedy International Airport (JFK) in New York. The Swiss Air Terminal is a hub for Star Alliance members that offers world-class services, offering seamless travel to international travelers. Swiss Air offers flights to key destinations like Zurich and Geneva from the New York JFK Airport.
Let’s explore the services and amenities offered by Swiss Air at Terminal 1, including lounge access, transportation options, and the interactive terminal map.
Overview of the Swiss Air Terminal at John F. Kennedy International Airport (JFK)
Here is a table outlining the essential information about Swiss Air that operates from JFK Airport:
| Category | Details |
|---|---|
| Airport | John F. Kennedy International Airport (JFK) |
| Airline | Swiss International Air Lines (SWISS) |
| IATA Code | LX |
| ICAO Code | SWR |
| Departures | Terminal 1 |
| Arrivals | Terminal 1 |
| Contact Number | 1-833-626-0737 (U.S. Customer Service) |
| Working Hours | Check-in opens 3 hours before departure, closes 60 minutes before departure |
| Official Website | www.swiss.com |
| facebook.com/flyswiss | |
| X (Twitter) | twitter.com/FlySWISS |
| instagram.com/flyswiss |
Which Terminal is Swiss Air at John F. Kennedy International Airport (JFK)?
Swiss Air operates from Terminal 1 at JFK for both arrivals and departures. The terminal is designed for international travel, which offers multilingual signage and assistance, self-service kiosks, and TSA PreCheck for expedited security.
To confirm your boarding gate at Terminal 1, check your Swiss Air boarding pass or contact the airline’s customer support.
Swiss Air Departures Terminal at JFK
Swiss Air handles its departure from JFK Terminal 1. Passengers boarding Swiss Air flights must arrive 3 hours before to account for check-in and security screening.
- Check-in: The Swiss Air check-in counter is located at gate number 6 of Terminal 1. The airline opens check-in 4 hours before departure and closes 60 minutes before departure.
- Baggage drop: The baggage drop facility is handled next to the check-in counter. The airline allows 1 free checked bag and carry-on for Economy Class passengers.
- Security counter: The security counter is located next to check-in. The security screening must be completed 1 hour before the flight departs.
- Boarding gate: You can locate your boarding gate using the flight information screens when you go past the security. You must be at the boarding gate no later than 30 minutes before the scheduled departure.
Swiss Air Arrivals Terminal at JFK
Swiss Air flight arrives at Terminal 1 of John F. Kennedy International Airport (JFK). The arrival process guides passengers through immigration, customs, and baggage claim.
- Immigration: The immigration counter is located at the Arrival level at Terminal 1. Global Entry kiosks are available for eligible travelers to expedite the process.
- Baggage claim: The baggage claim is located on the first floor, on Level 2 at the Arrival Level of Terminal 1. Look for the LED monitors that will assign the carousel for your luggage.
- Customs: After collecting the luggage, you have to proceed to the customs desk. You may be asked to open your bags for further inspection. Passengers may be asked to fill out the declaration form if carrying an article worth 10,000 USD.
Services and Amenities at the Swiss Air Terminal at JFK Airport
Passengers can get a range of amenities and services at the Swiss Air terminal that enhance the travel experience for Swiss Air, offering luxury, comfort, and convenience:
| Complimentary Wi-Fi | Charging stations |
| Multiple restaurants and cafes | Duty-free retail outlets |
| Family restroom | Multilingual support |
| Baby-changing stations | Priority baggage handling |
| Real-time flight status | Add travel insurance |
| Request special meals | Delayed baggage desk |
| Book a flight under the Miles & More loyalty program | Book hotels, car rentals, and travel packages. |
| Group booking assistance |
Lounge Access for Swiss Air Passengers at JFK Airport
Swiss Air passengers can access the Lufthansa Business Lounge, which is located near Gate 3 at the Mezanine Level at Terminal 1. The lounge offers free access to:
- SWISS First Class and Business Class passengers
- Miles & More HON Circle and Senator members
- Star Alliance Gold members
Explore all other lounges that are available at JFK Airport.
Pet Travel & Special Assistance at the Swiss Air Terminal of JFK
Swiss Air passengers traveling with pets can access the pet relief centre before the security checkpoint, outside of the Arrivals area.
Swiss Air supports passengers with accessible travel at JFK. Here are the types of special assistance that the airline offers:
- Access a wheelchair at the airport
- Passengers traveling with a wheelchair need a manual drive
- Passengers carrying a battery-operated wheelchair
- Dedicated assistance for visually or hearing-impaired passengers
- Need a companion to travel with cognitive impaired passengers
- Dedicated assistance for minors traveling alone
- Request check-in and boarding assistance for elderly passengers, pregnant women, and passengers traveling with infants.
Passengers can request the above-mentioned services by filling out this form, and it must be submitted 48 hours prior to scheduled departure.
Ground Transportation from Swiss Air Terminal at JFK
Swiss Air passengers exiting the airport have access to the following transportation options:
- AirTrain JFK
- Taxis
- Rideshare
- Car rentals
- Hotel shuttles
- MTA bus service
Check out the JFK ground transportation options guide.
Parking Options for Swiss Air Passengers at JFK Airport
Swiss Air passengers can access the following parking options at JFK Airport:
- Electric vehicle parking
- Off-site parking
- Short-term and long-term parking
- Accessible parking
- Cell phone lot
Swiss Air Customer Service and Support at JFK Airport
The Swiss Air offers assistance through a dedicated desk located at the Departure Area of Terminal 1. The desk operates 24/7, offering support for flight changes, baggage issues, and other travel-related queries:
| Category | Details |
|---|---|
| Customer Support Desk | Departures Level, Terminal 1 |
| Operating Hours | 24/7 |
| Contact Number | 1-877-359-7947 (U.S. Customer Support) |
Map of Swiss Air Terminal at John F. Kennedy International Airport (JFK)
To navigate the Swiss Air Terminal with ease, use the interactive terminal map below. It helps you find key locations such as check-in counters, security checkpoints, boarding gates, lounges, and various dining options throughout the terminal.
Swiss Air at John F. Kennedy Airport (JFK) Terminal 1 delivers a luxury travel experience, which is supported by the convenient amenities and Star Alliance partner lounges, which focus on passengers’ comfort at every step. From streamlined check-in to priority services to other essential amenities, Terminal 1 caters to the needs of international travelers.
Whether you’re a departing passenger or arriving at JFK, understanding what the terminal has to offer ensures a hassle-free travel with Swiss Air.
FAQs
Swiss International Air Lines (SWISS) operates exclusively from Terminal 1 at John F. Kennedy International Airport (JFK).
SWISS departures are handled at Terminal 1, with check-in counters located in Area 6. It is advised to complete the online check-in to avoid the long queue at the airport.
All SWISS flights arrive at Terminal 1 of JFK.
SWISS recommends arriving at Terminal 1 at least 3 hours before international flights, which will allow passengers to have ample time for check-in, baggage drop, and security screening.