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Frontier Airlines operates from Terminal 7 at John F. Kennedy International Airport (JFK). The Frontier Terminal at JFK offers affordable flights to popular destinations like Orlando, Miami, and San Juan. The guide gives a complete overview of Frontier Airlines’ operations at JFK, giving you insights into departure, arrivals, services, amenities, and more.
Overview of Frontier Airlines Terminal at John F. Kennedy International Airport (JFK)
Here is a table highlighting the key information for Frontier Airlines passengers at JFK Terminal:
| Category | Details |
|---|---|
| Airport | John F. Kennedy International Airport (JFK) |
| Airline | Frontier Airlines |
| IATA Code | F9 |
| ICAO Code | FFT |
| Departures | Terminal 7 |
| Arrivals | Terminal 7 |
| Contact Number | 1-801-401-9000 (Frontier Airlines Customer Service) |
| Address | Terminal 7, JFK International Airport, Jamaica, NY 11430 |
| Official Website | www.flyfrontier.com |
| facebook.com/flyfrontier | |
| twitter.com/FlyFrontier |
Which Terminal is Frontier Airlines at John F. Kennedy International Airport (JFK)?
Frontier Airlines serves as an operating hub from Terminal 7 at JFK Airport. The low-cost carrier handles the arrivals and departures. Starting in 2026, Frontier Airlines will move to Terminal 6 as part of JFK’s $19 billion redevelopment plan.
Frontier Airlines’ terminal offers daily non-stop flights to San Juan. In addition, the airline operates 6 daily flights from Terminal 7 to Atlanta, Orlando, Las Vegas, Tampa, and San Juan. Soon, the airline will also add new nonstop service from JFK to Miami, Los Angeles, and Dallas-Fort Worth.
Frontier Airlines Departures from JFK
Frontier Airlines passengers must reach Terminal 7 for departure. The Frontier Terminal JFK handles both domestic and international departures.
- Check-in: If you’re checking in at the airport, you must complete the check-in no later than 30 minutes before departure. You will find the check-in counter at Level 2, Departure Area.
- Baggage: The baggage drop facility is available at the Frontier check-in counter, which is located at the Departure Hall of the Frontier JFK Terminal. Drop your bags no later than 30 minutes before departure.
- Security: Frontier Airlines JFK Terminal offers TSA PreCheck for eligible passengers. Standard security screening for Frontier passengers takes 10-30 minutes. During peak travel season, security wait times at JFK can extend up to 40 minutes.
- Boarding: The boarding gate closes 20 minutes before scheduled departure. Passengers needing a wheelchair purchased a bundle with a carry-on bag, Elite Gold members or those who purchased Board First service would be offered priority boarding.
Frontier Airlines Arrivals at JFK
Frontier Airlines flight arrives at Terminal 7 of the JFK Airport. International passengers flying from San Juan will need to clear immigration. Passengers flying within the U.S., proceed to the baggage claim area.
- Immigration: International passengers must proceed to the U.S. Customs and Border Protection (CBP) area for immigration clearance.
- Baggage claim: The baggage claim for JFK is located on the lower level of Terminal 7. Check out the digital display screen to identify the designated carousel for your checked luggage.
For a detailed guide on all airlines and their respective terminals at JFK, check out the latest guide.
Services and Amenities at Frontier Airlines Terminal at JFK Airport
Frontier Airlines offers last-minute services to its passengers to add flexibility to their travel. In addition, Terminal 7 is also equipped with amenities that enhance the travel experience for passengers:
| Free Wi-Fi | Flight Information Display Screens (FIDS) |
| Information desks with multilingual staff | Diverse dining options |
| Retail stores | Duty-free stores |
| Currency exchange | ATMs |
| Charging stations | Power outlets in seating areas |
| Accessible restrooms | Family facilities |
| Wheelchair and special assistance | Kids’ play areas |
Lounge Access for Frontier Airlines Passengers at JFK
Frontier Airlines passengers seeking a lounge experience at JFK Terminal 7 can access several day-pass lounges such as Wingtips, Be Relax Spa, and the Priority Pass lounge.
For a complete list of lounges at JFK, please check our in-depth guide.
Frontier Airlines Pet Travel & Special Assistance at JFK Airport
Frontier Airlines passengers traveling with pets can access the animal care facility is located pre-security, outside the arrival area. There is another one located post-security behind Hudson News near Gates 9 and 10.
Frontier provides support for passengers with disabilities or special needs at JFK Terminal, including:
- Carry-on mobility devices
- Passengers with cognitive and/or developmental disability
- Safety/personal care assistant
- Need assistance to sit upright for boarding and landing
- Special assistance for deaf/hard-of-hearing and visually impaired passengers
- Support for travel with a trained service animal
- Carry-on Portable Oxygen Concentrators are allowed
- Wheelchair service and aisle wheelchair service
Ground Transportation from the Frontier Airlines Terminal at JFK Airport
Frontier passengers can access NYC yellow taxis whose designated stand is located outside Terminal 7. Follow the easily identifiable signage. Uber, Lyft, and other rideshare services pick up is designated at Parking Lot 7. You can reach here via the shuttle from Terminal 7, which runs every 5-10 minutes.
On the other hand, the AirTrain JFK is located a walking distance of the Frontier Airlines Terminal. For detailed JFK transportation options, read our latest guide.
Parking Options for Frontier Airlines Passengers at JFK Airport
Frontier Airlines passengers reaching JFK Airport can access the Orange Lot for short-term parking and Lot 9 for long-term parking. For extended stays, the rates are as low as 20 USD and are accessible via free Air Tran to Terminal 7.
In addition, there are free waiting areas near Terminal 7 that allow passengers to wait for arriving passengers up to 30 minutes. Check our detailed guide on JFK parking options.
Frontier Airlines Customer Service and Support at JFK Airport
Frontier Airlines operates its customer service desk at the check-in counter at JFK Terminal. The airline staff is available 24/7 to assist passengers with the numerous queries and concerns:
| Category | Details |
|---|---|
| Customer Service Desk | Terminal 7, Departures Level |
| Operating Hours | 24/7 |
| Phone Number | 1-801-401-9000 (U.S. Customer Service, available 24/7) |
Map of Frontier Airlines Terminal at John F. Kennedy International Airport (JFK)
Frontier Airlines’ Terminal layout is user-friendly and is equipped with multilingual signage that helps passengers identify the key locations. In addition, passengers can access the interactive JFK terminal map below, which helps you navigate key areas like the Frontier check-in counter, security checkpoints, baggage claim area, boarding gates, dining outlet, and pet relief areas.
Understanding Frontier Airlines’ operations and services at Terminal 7 makes your travel journey much easier and smoother. The Frontier Terminal JFK offers streamlined check-in and other essential services to ensure hassle-free travel. The airline offers a tailored service to passengers who need special services at the JFK airport, making their boarding and arrival hassle-free.
Before you head to the JFK Airport, always check your flight status and explore the aforementioned terminal map to get familiar with the key locations. With the right information and planning, your Frontier Airlines flight from JFK Terminal 7 will be smooth and reliable.
FAQs
Frontier Airlines operates out of Terminal 7 at John F. Kennedy International Airport (JFK). The airport serves as the primary hub for Frontier Airlines.
All Frontier Airlines departures are handled at Terminal 7. The check-in counter, baggage drop desk, and boarding gate are located at JFK Terminal 7.
Frontier Airlines arrivals are processed at Terminal 7. You will find the immigration counter, baggage claim, and ground transportation options are located at the lower level of this terminal.