WestJet Airlines Terminal at Atlanta International Airport (ATL)

WestJet Airlines operates from the International Terminal (Maynard H. Jackson Jr. International Terminal) at Atlanta International Airport (ATL). The Terminal handles arrival and departure operations.

In addition, departing passengers can use staffed counters or self-service kiosks in the International Terminal check-in area. On the other hand, the baggage drop facility is available next to the check-in counter. For boarding, WestJet Airlines passengers will proceed towards Concourse E.

On the other hand, the arriving passengers on all WestJet flights land at Concourse D. For checked luggage, passengers have to head towards the North Terminal Baggage Claim area. This is where passengers can seek assistance related to delayed or damaged baggage.

Overview of WestJet Airlines Terminal at Hartsfield-Jackson Atlanta International Airport (ATL)

Here’s a quick overview of the most important details for WestJet passengers traveling through the Atlanta Airport:

Airline	WestJet Airlines
IATA Code	WS
ICAO Code	WJA
Contact Number	1-888-937-8538 (1-888-WestJet)
Departures	International Terminal
Arrivals	International Terminal
Airport	Hartsfield-Jackson Atlanta International Airport (ATL)
Working Hours	Varies by flight schedule (check with the airline for daily operating hours)
Address	6000 N Terminal Pkwy, Atlanta, GA 30320, USA
Official Website	www.WestJet.com
Facebook	facebook.com/WestJet
Twitter	twitter.com/WestJet
YouTube	youtube.com/@WestJet
Instagram	instagram.com/WestJet

Which Terminal is WestJet Airlines at Atlanta International Airport (ATL)?

WestJet Airlines uses the international terminal (Maynard International Terminal at ATL) for both arrivals and departures. This is located on the east side of the Atlanta Airport, which is easily accessible from Interstate 75 at Exit 239.

International Terminal serves as a hub for WestJet’s operations, including check-in, boarding, and security. Passengers can experience an organized layout with easy-to-navigate amenities, dining options, duty-free shops, and comfortable seating areas.

Learn through our latest guide which terminal houses your airline at Atlanta Airport.

Check-in and Departure

WestJet Airlines offers an easy check-in process at Terminal I to ensure hassle-free at Terminal I to ensure hassle-free boarding. Passengers are advised to arrive at least 3 hours before departure to have enough time for check-in, baggage drop, and security screening.

• WestJet check-in counters: Located in the main departure area of Terminal I, these counters are staffed with WestJet representatives who assist with check-in, baggage drop, seat assignment, meal request, and last-minute flight changes.
• Self-service check-in kiosk: WestJet has self-service kiosks in the Departure Hall of the International Terminal. Passengers can use this to print a boarding pass, baggage tags while reducing their waiting time.

WestJet’s Premium cabin passengers and those holding elite tier status under the WestJet Rewards Program have access to priority check-in and boarding.

Arrival Process for WestJet Airlines Passengers at the International Terminal

Westjet flight arrivre at International Terminal. Passengers will expect a streamlined process for immigration and baggage claim. After passengers land at the Westjet Atlanta Airport Terminal, they should follow the signage to the immigration desk.

• Immigration: The immigration counter is located at the lower level of the international terminal. Keep your passport and other travel documents ready. Expect a wait time of nearly 30-45 minutes. There are dedicated lanes for passengers with families, disabled passengers, and pregnant women.
• Baggage claim: Next to the immigration counter, you will find the international baggage claim area at ATL. WestJet staff ensure luggage is handled hassle-free. There are dedicated counters available for assistance with lost or damaged baggage.

Westjet passengers having a connecting flight from Atlanta Airport to a domestic destination need to take the designated shuttle to reach the North or South Terminal.

Services at the WestJet Airlines Terminal at the Atlanta Airport

Passengers flying with WestJet at ATL can enjoy a host of essential airport services for a comfortable travel experience. The airline offers a passenger-friendly environment at Concourse D by offering services like:

Full-service ticket counters	Self-service check-in kiosks
Bag drop counters for checked baggage	Oversized baggage assistance
Seat selection for all passengers	Option to upgrade to Premium or Preferred seats
Pre-boarding for passengers with disabilities or special needs	Priority boarding for WestJet Rewards Elite members
Customer service counters for assistance, flight changes, or upgrades	Wheelchair service and mobility assistance
Support for unaccompanied minors	Special assistance for seniors and passengers with disabilities
Bilingual staff (English and French), with translation support available	Earn and redeem WestJet Dollars
Priority services for Elite members	TSA PreCheck® and CLEAR access for eligible travelers
Charging stations in gate areas	Access to the Delta Sky Club
Free Wi-Fi	Lost & Found assistance
Same-Day Flight Changes	Change or rebook flights
Staff assist with verifying passports and visas	Add services like wheelchair assistance or dietary needs
Flight Cancellations	Use WestJet travel credits or vouchers

Lounge Access for WestJet Airlines Passengers at ATL Airport

Westjet Airlines does ot have its dedicated or partnered lounge at Atlanta International Airport. WestJet’s Premium cabin, or with elite status, can access the Club at ATL, which is located at Concourse F. This is an independent lounge which is available to WestJet passengers, as well as to all other airlines. It offers:

• Comfortable seating
• Free snacks & Beverages, free WiFi
• Access to newspapers, magazines, and workstations
• Shower facilities

Check out the complete guide to lounges at ATL Airport with passes, availability, and operating hours.

WestJet Airlines Pet Travel & Special Assistance at ATL Airport

Dogs, cats, rabbits, and birds can travel in the cabin for a fee with WestJet, provided they remain an approved carrier. Passengers will find an outdoor and indoor pet facility at the Atlanta International Airport.

• Outdoor Dog Park: There is an outdoor pet facility called Poochie Park located at the Domestic Terminal South near W1 and W2 doors.
• Animal relief center: Westjet passengers traveling with pets can access the animal relief center at Concourse F (International Terminal). It is close to Gate F7.
• Special assistance: WestJet provides wheelchair assistance, escort services, and priority boarding for passengers with reduced mobility. Passengers with medical needs would be offered dedicated escort service during boarding as well as upon arrival.
• Unaccompanied minors: Westjet staff offer check-in, baggage handling, and boarding assistance to the minors traveling alone. Parents need to hand over the unaccompanied minor at the check-in counter at the Westjet Atlanta Airport Terminal.

Ground Transportation from WestJet Airlines Terminal at ATL

The international terminal offers plenty of transportation options for WestJet arriving passengers. It includes taxis, Uber, and Lyft services, which can be accessed from the arrivals level of Terminal I.

A designated shuttle connects the International Terminal to Ground Transportation Centre, parking lots, ATL SkyTrain, and Rental Car Center. A shuttle from the arrival level takes passengers to the Airport Station, where they can access Atlanta’s public transit system, MARTA.

Discover all the ground transportation options available at Atlanta Airport.

Map for WestJet Airlines Terminal at Hartsfield-Jackson Atlanta International Airport (ATL)

Navigating ATL becomes much easier with the help of a WestJet terminal map. For WestJet passengers, the terminal map highlights essential areas including the check-in counter, baggage drop, boarding gates, and shopping and dining areas.

The interactive map below ensures you can locate essential services like ideshare pick-up zones, ATMs, and charging stations:

Traveling with WestJet through Hartsfield-Jackson Atlanta International Airport is a stress-free experience, thanks to the airline’s streamlined departure and arrival at Concourse D. From check-in to boarding, alongside helpful ground services and amenities, WestJet ensures that passengers enjoy a convenient travel experience. The 24/7 WestJet support desk helps passengers with all travel concerns, including any last-minute changes if necessary.

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