Aeromexico Terminal at John F. Kennedy International Airport (JFK)

Aeromexico operates out of Terminal 4 and offers direct connectivity from New York’s John F Kennedy International Airport (JFK) to key Mexican destinations like Mexico City, Guadalajara, Monterrey, and Cancun. The Aeromexico Terminal ensures a convenient and comfortable travel experience for departing and arriving passengers.

This article covers a detailed guide to explore Aeromexico operations at JFK Terminal 4, covering check-in, boarding, lounge access, special services, and more.

Overview of Aeromexico Terminal at John F. Kennedy International Airport (JFK)

Refer to the table below that highlights the essential information about Aeromexico JFK Terminal:

Airport	John F. Kennedy International Airport (JFK)
Airline	Aeroméxico
IATA Code	AM
ICAO Code	AMX
Departures	Terminal 4
Arrivals	Terminal 4
Contact Number	1-800-237-6639 (U.S. Customer Service)
Address	Terminal 4, JFK International Airport, NY 11430
Official Website	www.aeromexico.com
Facebook	facebook.com/AeromexicoMX
Twitter	twitter.com/AeromexicoUSA
Instagram	instagram.com/aeromexico

Which Terminal is Aeromexico at John F. Kennedy International Airport (JFK)?

Aeromexico operates out of JFK Terminal 4 for both departures and arrivals. Terminal 4 is a major international terminal known for its wide range of amenities, shopping, and dining options to enhance the passengers’ travel experience.

Aeromexico Departures Terminal at JFK

For travelers departing with Aeromexico from JFK Terminal 4, they will experience a streamlined check-in, baggage drop, and boarding experience:

• Check-in: Passengers who want to check in at Aeromexico need to head to the ticketing counter at Terminal 4, which is located at the Departure Level.
• Self-service kiosk: For passengers traveling with only carry-on baggage, the self-service kiosk is an ideal check-in option for a quick transition to security and then boarding. The security checkpoint for Aeromexico passengers is located at Level 2.
• Boarding: The Boarding gate for Aeromexico closes 45 minutes before departure. Premier Class passengers and Club Premier elite members receive priority boarding.

Aeromexico Arrival Terminal at JFK

All Aeromexico arrivals are handled at Terminal 4, which is well-designed for arriving international passengers:

• Immigration: Once passengers disembark, they proceed to immigration and customs. The Aeromexico Terminal JFK New York features Global Entry kiosks and automated passport control systems that reduce the clearance time for immigration.
• Baggage claim: After clearing immigration, arriving passengers can collect their luggage from the Arrival Level at the Baggage claim desks. The terminal also offers baggage carts, multilingual staff assistance, and helpful staff to assist passengers with navigation and general inquiries.

Services and Amenities at Aeromexico Terminal at JFK Airport

Flying with Aeromexico from JFK’s Terminal 4 offers access to a host of services and amenities that cater to the passengers’ needs.

Here is the list of all services and amenities at Aeromexico Terminal:

Aeromexico Ticketing Counters	Self-Service Kiosks
Baggage Drop-off	Flight Information Display Screens (FIDS)
Departure Information Screens	Complimentary Wi-Fi
Charging Stations	Seating Areas
Nursing Room	Family Restroom
Restrooms (Men, Women, All Gender)	Vending Machines
Water Fountains / Water Dispensers	Water Vending Machines
Car Rental Information	Taxi / Ride-share Pickup Zones
Shuttle Services	ATMs
Currency Exchange (ICE)	Information Counters
Aeromexico Customer Service	Wheelchair Assistance
Service Animal/Pet Relief Area	Defibrillators (AEDs)
TSA Security Checkpoint	Retail Outlets
Duty-Free Stores	Luggage Carts (Smart Cart)
Baggage Claim Area	Pay Phones

Lounge Access for Aeromexico Passengers at JFK

Aeromexico passengers traveling in Premier Class or holding Club Premier elite status may access select lounges in Terminal 4. These include:

• Delta Sky Club
• Air France-KLM Lounge
• Virgin Atlantic Clubhouse
• Centurion Lounge

For a comprehensive list of lounges at JFK, refer to our latest guide.

Aeromexico Pet Travel & Special Assistance at JFK Airport

Aeromexico allows small domesticated pets to travel in the cabin. Larger pets may travel in the cargo hold. Check Aeromexico’s pet travel policy for more information:

• Pet relief area: There are two pet relief centres in Terminal 4: one outside the Arrivals Level and another post-security near Gate B31.
• Special assistance: Aeromexico supports passengers with disabilities or special needs and offers the following services:
  • Dedicated check-in, boarding, and settling on board assistance for passengers with disabilities.
  • Wheelchair assistance to help passengers with disabilities.
  • Wheelchair assistance for mobility and stairs.
  • Wheelchair assistance for passengers traveling with their mobility equipment.
  • Communication support for visually or hearing-impaired passengers.
  • Assistance for Passengers with intellectual or developmental disabilities.
  • Seating assistance for larger passengers.

You can request this service while booking your flight. After booking your flight, go to Trip Details, select ‘Special Services’, and add your request. You can request up to 48 hours before departure.

Transportation from the Aeromexico Terminal at LAX Airport

Terminal 4 offers multiple transportation options for Aeromexico passengers arriving at or departing from JFK:

• AirTrain JFK
• Taxi
• Rideshare
• Shared-ride shuttle
• MTA Buses
• Rental car
• Hotel shuttles

For a detailed overview of all transportation options from JFK, refer to our in-depth guide.

Terminal Map for Aeromexico Terminal at John F. Kennedy International Airport (JFK)

Aeromexico Terminal is well-organised and is marked with signage for ticketing areas, security gates, dining, and other essential services. Passengers can use the interactive Aeromexico JFK terminal map below to locate check-in counters, baggage drop area, ticketing services, and more:

Flying with Aeromexico from Terminal 4 at JFK Airport is a hassle-free travel experience for international travelers. Whether you’re arriving or departing, Aeromexico’s last-minute assistance, combined with the helpful amenities, ensures a convenient and comfortable journey. From convenient check-in to arrival assistance, Aeromexico passengers can expect quality assistance and support.

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