Quick Links
Up to 50% Off Your Next Hotel Stay
Use promo code: AAHD | Call-Only Deal: +1-866-302-0055
Azerbaijan Airlines operates from Terminal 1 at John F. Kennedy International Airport (JFK). Azerbaijan Airlines Terminal offers seamless travel between the United States and Baku, with direct daily flights. In addition, the terminal serves as a modern facility designed to cater to international travelers, especially passengers traveling with Azerbaijan Airlines, ensuring a seamless travel experience.
Below is the comprehensive guide that explores Azerbaijan Airlines’ operations at JFK, detailing the check-in and boarding process, immigration, baggage claim, special assistance, transportation options, and more. This guide will help passengers navigate the terminal with ease.
Overview of Azerbaijan Airlines at John F. Kennedy International Airport (JFK)
Below is a table summarizing important details about Azerbaijan Airlines’ operations at JFK Airport:
| Category | Details |
|---|---|
| Airport | John F. Kennedy International Airport (JFK) |
| Airline | Azerbaijan Airlines (AZAL) |
| IATA Code | J2 |
| ICAO Code | AHY |
| Departures | Terminal 1 |
| Arrivals | Terminal 1 |
| Contact Number | 1 718-751-1331 (JFK Office) 994 12 598 88 80 (Global Call Center) |
| Address | Terminal 1, JFK International Airport, Queens, NY 11430 |
| Official Website | www.azal.az |
| facebook.com/azerbaijanairlines | |
| X (Twitter) | twitter.com/AZALOfficial |
| instagram.com/azerbaijanairlines |
Which Terminal is Azerbaijan Airlines at John F. Kennedy International Airport (JFK)?
Azerbaijan Airlines serves as a primary hub at JFK, operating from Terminal 1 for both departures and arrivals. Azerbaijan Airlines uses Boeing 787 Dreamliners, which are used for transatlantic flights.
The Azerbaijan Airlines terminal also features modern check-in facilities, expedited security, and a wide range of dining and shopping options.
Azerbaijan Airlines Departures from JFK
All Azerbaijan Airlines flights depart from Terminal 1 at JFK. Passengers are advised to arrive at the airport 3-4 hours before the flight departure to account for check-in, baggage drop, and the security process.
- Check-in: The Azerbaijan Airlines check-in counter is located at Level 3, Departure Area Terminal 1. The check-in counter opens 4.5 hours before departure and closes 50 minutes before the scheduled departure time.
- Baggage drop: Just adjacent to the check-in counter, the baggage drop area accepts luggage up to 45 minutes before departure.
- Security screening: The security zone is located at Level 2. Expect a security wait time at JFK between 15 minutes to 40 minutes, depending on the volume of passengers. The security screening closes 40 minutes before departure.
- Boarding: Boarding begins 45 minutes before departure and closes 15 minutes before departure. Gate 3-12 is aligned for the departure of Azerbaijan Airlines passengers.
Azerbaijan Airlines Arrivals at JFK
All Azerbaijan Airlines flights arrive at Terminal 1 of JFK. Upon arrival, passengers need to adhere to the following clearances before they exit the airport.
- Immigration: Upon arrival, passengers are directed to Level 1 of JFK Terminal 1. Expect a wait time between 20 to 90 minutes, depending on the staffing desk’s operability and passengers.
- Baggage claim: After clearing immigration, passengers proceed to the baggage claim area at JFK on Level 1. Look for the overhead monitor, which will display the baggage carousel for your arrival flight.
- Customs: Passengers who have nothing to declare use the green lane for faster processing, while other passengers need to use the red lanes for further inspection.
Check the list of airlines that operate at JFK Airport.
Services and Amenities at Azerbaijan Airlines’ Terminal at JFK
Azerbaijan Airlines passengers at Terminal 1 offer a variety of dining options, including popular chains like Starbucks and Dunkin. In addition, there are sit-down restaurants like The Palm Bar & Grille. For shopping, there is Duty Free Americas for tax-free liquor, chocolates, and cosmetics.
Passengers can stay connected with free WiFi, and charging stations are available throughout the seating areas. For them traveling with families, there are baby changing stations, a nursing room, and a children’s play facility near Gate 12. Additional conveniences include:
| Free Wi‑Fi | Visa-on-arrival support |
| Immigration assistance | Meet & Greet services |
| Restrooms with baby-changing stations | Accessible washrooms |
| Nursing rooms | Sanitation stations |
| Secure luggage storage | Luggage wrapping services |
| Oversized and special baggage handling assistance | Power ports and USB charging are available |
| Baby stroller assistance | Family restrooms |
| Interfaith prayer room | Quiet zones |
| Special boarding lanes | Travelex counters |
| Global ATMs | USPS mailbox drop |
| Emergency medical assistance | First aid station |
Lounge Access for Azerbaijan Airlines Passengers at JFK
Azerbaijan Airlines does not operate its lounge at JFK. Business Class passengers and AZAL Miles elite members (Gold and Platinum tiers) can access the Primeclass Lounge in Terminal 1.
Check out the other lounges at JFK with accessibility for Azerbaijan Airlines Passengers.
Pet Travel & Special Assistance at Azerbaijan Airlines’ Terminal at JFK
Azerbaijan Airlines’ passengers accompanying small pets and guide dogs can access the pet relief area, outside before the security checkpoint, in the Arrivals area. This is specifically located at Door 1A on the lower level. The service animal relief area is located before the entrance of the Arrival Hall on the first floor, near the bus station.
For special assistance, passengers have access to the following services at JFK Terminal:
- Wheelchair assistance
- Passengers requiring oxygen concentrators or other medical equipment on board
- Pregnant women require an escort for check-in, boarding, and arrival
- Unaccompanied minor travel
- Dedicated assistance for visually or hearing-impaired passengers
Ground Transportation from Azerbaijan Airlines’ Terminal at JFK
Upon exiting Azerbaijan Airlines’ Arrivals Hall at Terminal 1, passengers can choose from several ground transportation options, which offer free inter-terminal transit. The AirTran also offers access to Jamaica Station and Howard Beach to connect to other places in New York and beyond.
Taxis and rideshares (Uber, Lyft) are available from the designated pickup point and are accessible via free shuttle from the Arrival Hall.
Passengers seeking luxury transfers have the facility to pre-book limousine services. While passengers who want to rent a car can take AirTran to reach the Federal Circle, to should ensure a seamless transfer.
Check out our details guide on all transportation options available at JFK Airport.
Parking Options for Azerbaijan Airlines Passengers at JFK
For Azerbaijan Airlines passengers who want to park their vehicle, the facility at Terminal 1 is closed. They need to park their vehicle at the Red garage at Terminal 8, and take the JFK Expressway to reach.
After parking, take the AirTran JFK to Terminal 1, which runs every 5-10 minutes. Check out our comprehensive guide on parking options available at JFK Airport.
Azerbaijan Airlines Customer Service and Support at JFK Airport
Azerbaijan Airlines has a dedicated customer service desk at Terminal 1’s Departures Hall (Level 3). For arriving passengers who want to raise baggage issues or seek post-travel assistance, they can access the 24/7 customer service desk located at the Arrivals Hall (Level 1).
If you want to speak to the Azerbaijan Airlines executive at the airport related to your reservation, flight status, and other travel inquiries, refer to the following number:
| Category | Details |
|---|---|
| Customer Support Counter | Departures and Arrivals Halls, Terminal 1 |
| Operating Hours | 24/7 |
| JFK Contact Number | 1 718-751-1331 |
| Global Support | 994 12 598 88 80 |
Map of Azerbaijan Airlines’ Terminal at John F. Kennedy International Airport (JFK)
Azerbaijan Airlines passengers can access its terminal through an interactive map, which is designed across four levels. Use the interactive terminal map of Azerbaijan Airlines below to identify its check-in counter, baggage drop facility, and baggage claim area.
Azerbaijan Airlines’ operations at John F. Kennedy Airport (JFK) are supported by modern amenities and comprehensive services. From efficient check-in to baggage handling to a range of shopping and dining options and lounges, Terminal 1 caters to the needs of international travelers.
With accessible transportation, parking, and special assistance services, Azerbaijan Airlines ensures a smooth travel for all passengers. By familiarising yourself with the terminal’s layout, you can enhance your comfort during your travel with Azerbaijan Airlines at JFK.
FAQs
Azerbaijan Airlines operates from Terminal 1 at JFK. The terminal handles both the departure and arrival.
Yes, Business Class passengers and AZAL Miles elite members can access partner lounges, such as the PrimeClass lounge.
Contact the JFK office at +1 718-751-1331 or the global call center at +994 12 598 88 80. Email support is available at [email protected].
Arrive 3 hours before departure to allow sufficient time for check-in, baggage drop, and security processes.