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Cathay Pacific operates all of its flight services, both arrivals and departures, from Terminal 8 of John F. Kennedy International Airport (JFK). The Cathay Pacific JFK Terminal offers seamless connectivity between New York and Hong Kong as well as major Southeast Asian destinations.
This comprehensive guide covers every aspect of Cathay Pacific’s operations and services offered at JFK Terminal 8, from check-in to arrival to lounges and amenities, and special assistance.
Whether you’re a frequent business traveler or flying with your family for the first time, this guide is for you if you’re departing or arriving at Terminal 8 of JFK.
Overview of Cathay Pacific Terminal at John F. Kennedy International Airport (JFK)
Here is the table that highlights Cathay Pacific’s operations at JFK Airport:
Airline | Cathay Pacific |
IATA Code | CX |
ICAO Code | CPA |
Airport | John F. Kennedy International Airport (JFK) |
Departures Terminal | Terminal 8 – JFK Airport |
Arrivals Terminal | Terminal 8 – JFK Airport |
Baggage Claim | Terminal 8 – International Arrivals Area |
Airline Contact (USA) | 1-800-233-2742 |
Working Hours | Typically 3–4 hours before scheduled departure |
Terminal Address | Terminal 8, JFK Airport, Queens, NY 11430, USA |
Official Website | www.cathaypacific.com |
facebook.com/cathaypacific | |
twitter.com/cathaypacific | |
instagram.com/cathaypacific |
Which Terminal is Cathay Pacific at John F. Kennedy International Airport (JFK)?
Cathay Pacific serves as a primary hub at Terminal 8 of JFK Airport. Cathay Pacific handles arrivals and departures from Terminal 8. The airline also has a codeshare agreement with American Airlines, as both of them are the One World Alliance.
Cathay Pacific Check-in and Departure at JFK Terminal 8
Passengers traveling with Cathay Pacific must arrive at least 3 hours before departure for a hassle-free boarding. Here’s what you can expect at the time of boarding:
- Cathay Pacific check-in counters: Located at the Departure Hall of Terminal 8. Cathay Pacific staff assist passengers with flight changes, seat selection, and printing boarding passes.
- Self-service kiosk: You can skip the long queue during peak travel season and complete check-in at the digital kiosks. Multiple self-service kiosks are located in the Departure hall, the parking lot, and at the Welcome Centre.
- Priority services: First and Business Class travelers, along with Marco Polo Club Silver members and Oneworld elite status holders, would be offered priority check-in and boarding.
Once you complete the check-in, drop your bags at the check-in counter and proceed to the security screening, which is located between Concourse B and Concourse C.
After you clear security, you can explore lounges, restaurants, duty-free shopping, and boarding gates.
Arrivals Process for Cathay Pacific at JFK
All Cathay Pacific flights arrive at Terminal 8. The Cathay Pacific JFK Terminal is equipped to meet the demands of the international arriving passengers. For instance:
- Immigration and Passport Control: Follow the signage to U.S. Customs and Border Protection (CBP) after landing. Have your passport and visa ready to expedite screening. There is a dedicated lane for passengers traveling with children and elderly passengers to reduce the waiting time at JFK.
- Baggage claim: The checked baggage can be recovered from the international baggage claim area, which is located at the lower level of JFK Terminal 8. Check the LED monitors at the baggage claim areas to identify your designated carousel.
- Custom inspection: Passengers carrying goods that exceed 10,000 USD must declare them at customs. Any oversized baggage, musical instruments, and sports equipment must be subject to inspection.
Check out our comprehensive guide on all airlines that operate from JFK Airport.
Services at the Cathay Pacific Terminal at JFK Airport
Cathay Pacific offers an array of services and amenities that elevate passengers’ travel experience. These include:
Self-service kiosks | Staffed check-in counter |
Priority check-in for eligible passengers | Fast-track security lanes |
Assistance for passengers with reduced mobility | Special services for seniors and unaccompanied minors |
Infant care rooms | Nursing stations |
Pet travel assistance | Visa & document assistance |
Flight rebooking support | Real-time flight updates |
Free WiFi | Currency exchange and ATMs |
Assistance for delayed or damaged baggage | Retail outlets for last-minute shopping |
Dining options range from fast food to gourmet sit-downs | Special Meal Requests |
Greenwich Lounge access for eligible passengers |
Lounge Access for Cathay Pacific Passengers at JFK Airport
Cathay Pacific does not operate its lounge at JFK Terminal 8. It offers access through partner One World lounges in Terminal 8, including the Greenwich Lounge, the Admirals Club, and the Flagship Lounge.
Complimentary access to one of these lounges at JFK depends on the class of service booked or the tier status of the frequent flyers:
Lounge Name | Eligibility | Location | Amenities |
---|---|---|---|
Greenwich Lounge | Business Class passengers, Oneworld Sapphire & Emerald members | Concourse B, near Gate 12 | Premium buffet, full bar, Wi-Fi, showers, ample seating, quiet zones |
Admirals Club | Business Class passengers, Oneworld Sapphire members | Near Gate 42 (Concourse B) | Snacks, beverages, Wi-Fi, business center, showers |
Flagship Lounge | First Class passengers, Oneworld Emerald members | Concourse B, near Gate 12 | Elevated dining, full-service bar, showers, premium seating, work areas |
Cathay Pacific Pet Travel & Special Assistance at JFK Airport
Cathay Pacific supports passengers traveling with pets or requiring special assistance during departure and arrival:
- Pet travel service: Small pets are allowed in the cabin, while larger pets are allowed in the cargo section. Reservations for pets must be made at least 48 hours prior to departure.
- Animal relief areas: Located near Gate 33 on Middle Island, outside the Departure area, is a 1,000-square-foot grassy area for pet relief.
- Wheelchair assistance: Available by request at the time of booking or up to 24 hours before departure. Passengers will receive wheelchair assistance from the Cathay Pacific check-in counters.
- Medical assistance: Service for passengers with reduced mobility, elderly passengers, and pregnant women would be available upon request. These passengers would be offered pre-boarding as well as escort assistance during departure and arrival.
Ground Transportation from Cathay Pacific Terminal (T1)
Getting to and from JFK Terminal 8 is convenient and easy. For instance, the AirTrain JFK offers free inter-terminal transit and connects to the subway at Jamaica.
The pick-up points for taxis and rideshare services are located at the lower level of Terminal 8. There are free shuttle buses that connect the terminal to the parking lots, hotels, and car rental facility.
Read a detailed guide on all transportation options available to/from John F. Kennedy International Airport (JFK).
Map for Cathay Pacific Terminal at John F. Kennedy International Airport (JFK)
Cathay Pacific JFK Terminal is divided into Concourse B and Concourse C, and is connected post-security. Use the interactive FK Terminal map given below that help you identify key service areas and ease your navigation task.
Cathay Pacific’s presence at Terminal 8 of JFK Airport ensures a premium travel experience with smooth check-in and boarding operations, world-class amenities, and premium lounges. The Cathay Pacific JFK Terminal offers customized assistance and seamless connectivity, which is nothing less than a comfortable travel experience.
Whether you’re traveling to Hong Kong or flying to the U.S., Cathay Pacific at JFK Terminal 8 ensures your travel starts and ends with comfort and convenience.
FAQs
Cathay Pacific operates all its flights from Terminal 8 at John F. Kennedy International Airport (JFK).
All Cathay Pacific international arrivals land at Terminal 8 of JFK Airport.
Cathay Pacific flights depart from Terminal 8 at JFK.
Yes, you can change your Cathay Pacific flight online, via the mobile app, or by calling customer service at 1-800-233-2742.
If your flight is delayed or canceled, Cathay Pacific will notify you via email/SMS and provide rebooking, refund, or accommodation options depending on the situation.