China Airlines Terminal at John F. Kennedy International Airport (JFK)

China Airlines operates out of Terminal 4 at John F. Kennedy International Airport (JFK). China Airlines’ JFK Terminal offers extensive flights to key destinations across Asia, Europe, and North America. China Airlines from Terminal 4 offers daily flights to Beijing (PEK), Shanghai (PVG), Guangzhou (CAN), and Xiamen (XMN) with connections through Taipei (TPE).

Let’s understand what facilities and amenities China Airlines passengers can access at JFK, alongside the parking and transportation options available to them.

Overview of China Airlines at John F. Kennedy International Airport (JFK)

Here is the overview of all China Airlines’ operations at JFK Terminal:

Category	Details
Airport	John F. Kennedy International Airport (JFK)
Airline	China Airlines
IATA Code	CI
ICAO Code	CAL
Departures	Terminal 4
Arrivals	Terminal 4
Contact Number	1-800-227-5118 (U.S. Customer Service)
Working Hours	24/7
Address	Terminal 4, JFK International Airport, Queens, NY 11430
Official Website	www.china-airlines.com
Facebook	facebook.com/ChinaAirlinesUS
X (Twitter)	twitter.com/ChinaAirlines
Instagram	instagram.com/chinaairlines

Which Terminal is China Airlines at John F. Kennedy International Airport (JFK)?

China Airlines uses Terminal 4 at JFK Airport for both its departure and arrival. The terminal handles the high volume of international travelers and features advanced security systems, streamlined check-in, and world-class amenities to enhance the travel experience.

China Airlines Departures from JFK

China Airlines flight departs from JFK Terminal 4. Departing passengers must arrive at the airport 3 hours before to avoid peak rush and long queues at check-in, baggage, and security checkpoints.

• Check-in: The China Airlines check-in counter opens 3.5 hours before and closes 60 minutes before scheduled departure. The check-in counter is located at Level 4 at the Departure Hall of Terminal 4.
• Baggage Drop: The baggage desk is located across from the China Airlines check-in counter. Submit the bags no later than 45 minutes before departure.
• Security: Passengers should complete security screening at least 45 minutes before departure. China Airlines passengers can expect security wait times at JFK between 15 to 55 minutes, depending on the peak travel seasons and high volume.
• Boarding: Boarding for China Airlines passengers begins 45 minutes before departure, and the gate closes 20 minutes before takeoff. Gates are located in Concourse A or B, with real-time information displayed on the terminal monitors.

China Airlines Arrivals at JFK

China Airlines flight arrives at JFK Terminal 4. Upon exiting the aircraft, passengers need to follow the signs for immigration and customs before they receive their checked baggage.

• Immigration: Upon arrival, passengers proceed to the immigration area, which is located on Level 1. There is a separate lane for U.S. citizens and permanent residents.
• Baggage claim: The baggage claim area is located next to the immigration counter at Level 1, Arrival Hall. Baggage carousel 1-4 is assigned for China Airlines. For more details, check out the JFK baggage claim process in-depth. For lost or delayed baggage inquiries, visit the China Airlines customer service desk near the baggage claim.
• Customs: After you receive the baggage, visit the Customs area, located next to the baggage claim counter. You may be asked to cooperate with the carry-on and checked baggage inspection. If you have lost any article before security, contact the JFK lost and found office located at the Departure Hall.

Check the list of airlines that operate at JFK Airport.

Services and Amenities at China Airlines’ Terminal at JFK

China Airlines passengers use Gates A5–A7, where they have access to plenary shopping and dining outlets, family restrooms, and bay-care facilities. The terminal also offers access to Asian cuisine options, and purchases travel essentials from newsstands before departure.

SkyPriority counters	Information & service desks
Free WiFi	Baby‑care rooms
Comfortable seating	Workstations
Shower rooms	Hand baggage storage
Accessible washrooms	Bars, coffee shops, and various dining options
Newspaper & magazine stands	Telephone services
Currency exchange counters	ATMs
Duty‑free shopping	Kids’ play areas

Lounge Access for China Airlines Passengers at JFK

China Airlines does not have a dedicated lounge at JFK Airport. However, the airline has a codeshare agreement with Delta Airlines. Its passengers can access the Delta Sky Club between concourses A and B. It opens daily between 4:30 am to 11:00 pm.

Access is granted to China Airlines Business Class passengers, Dynasty Emerald and Paragon members,  and SkyTeam Elite Plus members.

Pet Travel & Special Assistance at China Airlines’ Terminal at JFK

China Airlines passengers accompanying pets can use the pet relief areas located after security on Concourse B between Gates B31 and B33.

China Airlines passengers who are disabled or have visual/hearing impairments should convey their problems to the airline’s staff at the check-in counter. In addition, there are ground staff available at each point of contact at the China Airlines Terminal at JFK.

The following special services are offered by China Airlines to its passengers from JFK Terminal 4:

• Priority arrangement of seats before departure.
• In-flight assistance for passengers with reduced mobility, elderly passengers, and pregnant travelers.
• Special meal request
• Wheelchair booking at the China Airlines Terminal
• Dedicated navigation, boarding, and arrival support for visually impaired passengers.

Ground Transportation from China Airlines’ Terminal at JFK

China Airlines passengers arriving at Terminal 4 can access the JFK transportation options from the Arrival level. There is a dedicated NYC yellow cab stand and pick-up point for rideshares, Lot 66, which is accessible via a free shuttle. For public transit, you can use AirTran JFK, whose station is located adjacent to Terminal 4.

Parking Options for China Airlines Passengers at JFK

China Airlines passengers flying from Terminal 4 can choose several parking options at JFK. The Blue Garage parking lot is convenient for short-term and daily parking and is located across from the terminal.

To extend your parking, use Lot 9, which is the most economical option and is accessible via AirTran JFK.

China Airlines Customer Service and Support at JFK Airport

China Airlines operates a dedicated customer service desk at Level 4, Departures Hall. This is ideal for passengers requesting last-minute ticketing assistance and purchasing travel add-ons.

For arriving passengers, the dedicated customer service desk is located at the post-baggage claim area at Level 1 at Terminal 4:

Category	Details
Customer Support Desk	Departures Hall, Terminal 4
Operating Hours	24/7
Phone Number	1-800-227-5118 (U.S. Customer Support)

Map of China Airlines’ Terminal at John F. Kennedy International Airport (JFK)

China Airlines passengers having difficulty navigating JFK Terminal 4 can access the interactive map below. The map highlights the check-in counters, security checkpoints, gates, and lounges. In addition, passengers landing at JFK Terminal 4 can easily navigate immigration, baggage claim, and transportation options.

China Airlines’ operation at Terminal 4 of John F. Kennedy Airport (JFK) offers a seamless travel experience with streamlined check-in, smooth baggage handling, and access to premium amenities like the Delta Sky Club for its passengers. The terminal’s world-class facilities, alongside the airline’s commitment to passengers’ comfort, ensure a hassle-free travel experience for both departing and arriving passengers. Whether you’re flying to Taipei or arriving in New York, understanding the terminal’s layout and the services offered by the airline will empower you at every step and save you time at the airport.

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