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Terminal 4 is the hub for El Al’s flights at JFK Airport, connecting travelers to a global network of destinations. Whether you are a frequent traveler or embarking on your first international trip, Terminal 4 at JFK provides luxury and convenience for a seamless El Al experience.
Passengers can access to King David Lounge at the EL AL Terminal. Here are all the important details you need for a hassle-free trip, from check-in to departure.
Overview of Israel Airlines at John F. Kennedy International Airport (JFK)
The table below summarizes important information for contacting El Al at JFK, such as terminal details, check-in location, and customer service:
| Airport Name | John F. Kennedy International Airport (JFK) |
| Airline | Israel Airlines |
| IATA/ICAO Codes | LY/ELY |
| Terminal for Departures | Terminal 4 |
| Terminal for Arrivals | Terminal 4 |
| Phone Number | +97239771111 |
| Airport Contact Number | +1 718-244-4444 |
| Working Hours | 24 Hours |
| Website | https://www.elal.com/ |
| @EL_AL_AIRLINES | |
| https://www.facebook.com/ELALAirlinesIL | |
| https://www.instagram.com/elalisrael/ | |
| Youtube | https://www.youtube.com/user/elal |
Which Terminal is Israel Airlines at John F. Kennedy International Airport (JFK)?
Israel Airlines exclusively operates out of Terminal 4 at John F. Kennedy Airport (JFK) for all departures and arrivals. Below is a detailed rundown of airline operations.
El Al Departures Terminal at JFK
All El Al flights depart from Terminal 4 at JFK Airport. The departures level opens 4 hours before international flights check-in, usually opens 4 hours before departure, and closes one hour before takeoff:
- Check-In: El Al’s check-in counters are conveniently found on the 4th floor of the departure level of Terminal 4, where friendly staff are ready to assist with your travel needs. El Al offers self-service kiosks for a streamlined check-in process at JFK. These kiosks enable travelers to check in for flights swiftly and easily, saving valuable time on the day of departure.
- Baggage Drop-Off: Drop off your luggage at the baggage drop-off area in the arrival hall of Terminal 4 at John F. Kennedy Airport.
- Screening Process: After checking in, passengers will need to go through security screening and access the boarding gate. To check the exact wait time and PreCheck availability, visit to TSA wait time at JFK guide page.
El Al Arrivals Terminal at JFK
Upon arrival, passengers are directed to specific gates in Terminal 4 designed to expedite the arrival and customs process. After immigration, head to the baggage claim area to collect their checked luggage, where dedicated staff are there to answer any questions. This streamlined system enables tourists to easily go through customs, collect their luggage, and step into the city with ease.
Check out our comprehensive guide to the airlines that fly into JFK Airport.
Services & Amenities at the Israel Airlines Terminal of JFK
El Al’s staffed check-in desks are located on the departure level on the 4th floor of Terminal 4 at JFK Airport. Agents are available 24/7 to assist you. Self-service kiosks are also available for those who prefer a speedier experience.
From visual paging for those who are unable to hear announcements to TTY phones for passengers with hearing problems, Terminal 4 ensures that all passengers have a pleasant experience.
Below is the list of available services at the EI AI Terminal:
| Check-in Counters | Handicap Services |
| Airport Lounges | Meeting Rooms |
| Restaurants and Cafes | Play Area for Children |
| Baggage Storage Area | ATMs/ Cash Machines |
| Charging Stations for Electronic Devices | Food and Drinks Options |
| Airport Hotels | Airport Transportation |
| Duty-Free and Shopping | Internet Connections |
| Medical Services & Support | Currency Exchange |
Lounge Access for Israel Airlines Passengers at JFK Airport
Located airside in Concourse A next to Gate A4, the King David Lounge is accessible to eligible El Al travelers. The lounge offers a luxurious and pleasant pre-flight experience with kosher table service, a kosher bar, showers, Wi-Fi, media outlets, periodicals, and luggage storage.
Passengers eligible for lounge access on El Al at JFK Terminal 4 include:
- Business Class passengers
- First Class passengers
- Matmid Frequent Flyer Club Gold and Platinum members
- King David Club members
Explore the comprehensive guide to lounges at JFK Airport for more information.
Special Assistance at the Israel Airlines Terminal of JFK Airport
Dogs and small cats are permitted in the cabin on El Al’s flights to and from JFK. Passengers must inform us up to 24 hours before departure of the pet travel cost. Here is other assistance available at the Israel Airlines Terminal at JFK.
- Mobility Assistance: Passengers who have difficulty walking long distances and/or climbing/descending stairs are asked to seek assistance during making their reservation on the website or by calling the call center.
- Hearing Impairment: You can get hearing aids with telecoil hearing loops at the airport checkpoints (marked clearly) for your convenience. Passengers with other equipment can also use devices with earpieces accessible.
- Traveling with pets: Animals can be transported in a variety of ways, such as registered cargo, checked baggage, or personal baggage in the airplane cabin at Israel Airlines.
- Trained staff: Passengers with impairments and unaccompanied minors can receive special assistance from Israel Airlines employees at Terminal 4 with check-in, luggage handling, and boarding.
Ground Transportation from El Al Terminal at JFK
JFK Terminal 4 offers a variety of parking and transportation options to meet the needs of all travelers. From long-term to short-term parking, curbside valet to overflow parking, there is something for everyone. The blue and yellow garages are designated parking areas for tourists departing Terminal 4 and cost $39 per day.
Explore our guide page for additional information on JFK’s ground transportation and parking options.
Map of Israel Airlines Terminal at John F. Kennedy International Airport (JFK)
The EI AI Terminal map provides a detailed terminal layout with gates, lounges, dining options, and restrooms to assist guests in navigating Terminal 4.
Here’s an interactive Israel Airlines JFK Terminal map to help you find the locations swiftly:
El Al Airlines offers efficient services and comforts, making flying with them at John F. Kennedy International Airport a pleasurable experience. With efficient services, passengers may travel with ease and without any issues. Additionally, the terminal has automated customs and immigration, knowledgeable staff to assist you with any travel-related inquiries, and prominent signage.
FAQs
EI AI Airlines uses concourse A, Terminal 4 at John F. Kennedy Airport (JFK) for departures. Departure gates are assigned depending on flight schedules; therefore, check the airport’s flight information screens.
EI AI Airlines uses Terminal 4 for arrivals at John F. Kennedy Airport (JFK). The terminal has full facilities, from wheelchair assistance to lounges and much more for passengers’ convenience.
To contact EL AL Airlines, travelers can call +972-3-977-1111 and chat with the appropriate representatives.