Etihad Airways Terminal at John F. Kennedy International Airport (JFK)

Etihad Airways operates all its flight operations at Terminal 4 of John F. Kennedy International Airport (JFK). The Etihad JFK Terminal is an international facility that serves numerous overseas carriers.

Being the flag carrier of the UAE, Etihad offers direct flights between New York (JFK) and Abu Dhabi (AUH), also connecting to destinations across Asia, the Middle East, and Africa.

This in-depth guide covers everything that Etihad passengers need to know about flying in and out of JFK Terminal 4, including check-in, baggage services, lounges, ground transportation, and more.

Essential Information for Etihad Airways Terminal at John F. Kennedy International Airport (JFK)

Here is a brief overview of Etihad Airways’ terminal at John F. Kennedy International Airport (JFK):

Airline	Etihad Airways
IATA Code	EY
ICAO Code	ETD
Airport	John F. Kennedy International Airport (JFK)
Departures Terminal	Terminal 4 – JFK Airport
Arrivals Terminal	Terminal 4 – JFK Airport
Baggage Claim	Terminal 4 – International Arrivals Area
Airline Contact (USA)	+1-888-838-4423
Working Hours	Open 4 hours before departure; varies by flight schedule
Terminal Address	Terminal 4, JFK Airport, Queens, NY 11430, USA
Official Website	www.etihad.com
Facebook	facebook.com/etihad
Twitter	twitter.com/etihad
Instagram	instagram.com/etihad

Which Terminal is Etihad Airways at John F. Kennedy International Airport (JFK)?

Etihad Airways has its dedicated hub at Terminal 4 at JFK Airport for both arrivals and departures. The Etihad JFK Terminal is one of the modern terminals that is designed to accommodate international passengers. The terminal offers automated security and check-in counters, alongside streamlined immigration and customs checks for a smooth transition.

The Etihad offers two daily nonstop flights from New York JFK (Terminal 4) to Abu Dhabi (AUH). From Abu Dhabi, the airline offers connectivity to various destinations across Asia, the Middle East, and Africa.

Check-In and Departure Process at Etihad JFK Terminal

It is always best to complete the check-in with Etihad Airways online to save transition time at the airport.

If passengers are mandated to complete the check-in at Etihad JFK Terminal, they must arrive at least 3 hours before departure to account for check-in, security screening, and boarding:

• Etihad Check-in Counters: Located at the central section of Terminal 4, the airline staff assist passengers with ticketing, baggage, seat upgrades, as well as special services.
• Self-service kiosk: The self-service kiosk allows passengers to quickly check in, also helps avoid the long queue at the airport.
• Priority check-in: The Etihad offers priority check-in and boarding for Business Class, First Class, and Etihad Guest Gold and Platinum members.
• Baggage drop: Etihad has designated a baggage drop for passengers. The airline offers a dedicated counter for oversized and special items such as strollers, sports gear, and musical instruments.
• Security screening: After check-in, proceed to the TSA security checkpoint at the upper level of Terminal 4. Eligible passengers can use the TSA PreCheck or priority security lanes for expedited screening.

After the security screening, proceed to the boarding gate, which is located in Concourse B. Post-security, you can access plenty of shopping and dining options.

Etihad Airways Arrivals Process at Terminal

All inbound Etihad flights arrive at Terminal 4. Upon landing, here’s what you can expect:

• Immigration: Passengers need to follow the signage to CBP (Customs and Border Protection) immigration counters. U.S. citizens and eligible international travelers may use Automated Passport Control (APC) to expedite clearance.
• Baggage Claim: After clearing immigration, go to the baggage claim counter. Check for the designated carousel details where flight numbers were displayed.
• Customs: After receiving the baggage, you need to complete the customs declaration form. Any items that exceed the duty-free limits are subject to inspection.

Explore all airlines operating from JFK for more flight options.

Etihad Airways Lounge Access at JFK Terminal 4

Etihad Airways now offers lounge access at JFK Terminal 4 through the Chase Sapphire Lounge by The Club. In addition, passengers can also access a day pass lounge like Wingtips Lounge or access a partner lounge like Virgin Atlantic Clubhouse.

Here is the list of all lounges that Etihad Airways passengers can access:

Lounge Name	Eligibility	Location	Amenities
Chase Sapphire Lounge by The Club	Etihad First & Business Class passengers, Etihad Guest Gold/Platinum members	Terminal 4, post-security	Locally inspired cuisine, craft cocktails, barista coffee, Wi-Fi, workspaces, and quiet areas
Virgin Atlantic Clubhouse	Etihad First & Business Class, Etihad Guest Gold/Platinum	Near Gate A5, post-security	Fine dining, bar service, showers, business stations, Wi-Fi, quiet areas
Wingtips Lounge	Day pass or lounge membership holders	Concourse B, near Gate B23	Snacks, beverages, Wi-Fi, lounge seating

Services and Amenities at Etihad JFK Terminal

JFK Terminal 4 is one of the busiest and most advanced facilities, offering a full range of services and amenities. These include:

Free High-Speed Wi-Fi	Mobile charging stations
Information Desks	Multi-faith Prayer Room
Nursing Rooms	Currency exchange counters (Travelex)
ATMs and Banking Services	Duty-free, luxury boutiques, newsstands
Shake Shack	Airport Medical Office
Etihad Airport check-in counters	Assistance for delayed/damaged baggage
Chase Sapphire Lounge by The Club	Unaccompanied minor travel
Mobility assistance	Medical support
Pregnant & infant travel	Last-minute flight changes and cancellations
Last-minute flight booking	Dedicated group passengers boarding

Ground Transportation from Etihad Terminal at JFK

There are various transportation options to get directly to JFK Terminal 4. You can take the services of AirTran, which connects to another terminal, rental centers, parking lots, and subway stations.

There are shuttle bus that connects to hotels and parking areas. Car Rental Centre is located at the Federal Center and can be reached through Air Tran as well as a free airport shuttle.

For public transit, you can reach Jamaica Station via AirTran, which connects to NYC Subway lines E, J, Z, and the Long Island Rail Road.

Check out all available transportation options from JFK – taxis, shuttles, subways, and more.

Special Services for Etihad Passengers at JFK Airport

Etihad offers dedicated support for passengers needing special assistance at JFK Terminal 4, which includes:

• Wheelchair services: Request wheelchair service while booking online or at least 24 hours before departure. Passengers can access the wheelchair at the Etihad check-in counter at Terminal 4.
• Unaccompanied minor service: Specialised assistance would be offered to the minors traveling alone, including escort assistance at check-in and baggage handling. The dedicated staff will assist minors with security screening and boarding. Etihad offers pre-boarding to unaccompanied minors.
• Medical support: Passengers must notify airlines about the medical support at Terminal 4 at least 4 hours before departure.
• Traveling with pets: Allowed as cargo or checked baggage. The airline offers specialised assistance to passengers with documentation, check-in, and security screening.
• Pregnant travelers: Pregnant women would be escorted to the check-in counter, where the agent would assist the passengers with luggage handling, as well as boarding. Etihad has a dedicated lane for security screening.
• Animal relief areas: There are two animal relief areas at JFK Terminal 4. One is located outside the terminal near the first floor of the Arrival Halls. The second one is located post-security at Concourse B between Gates B31 and B33.

Map for Etihad Airways Terminal at John F. Kennedy International Airport (JFK)

An interactive terminal map of Etihad Airways terminal helps passengers locate check-in desks, security checkpoints, lounges, baggage claim, and shopping/dining areas.

Etihad JFK Terminal delivers a world-class experience for international travelers. From check-in and priority boarding to luxurious lounge access and a wide array of dining, shopping, and essential services, Terminal 4 of John F. Kennedy Airport is designed for comfort and convenience.

Whether you’re flying to/from Abu Dhabi, Etihad ensures a smooth travel with 24/7 customer support, premium amenities, and special assistance services for every passenger.

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