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Lufthansa handles all its flight activities from Terminal 1 of John F Kennedy International Airport (JFK). The Lufthansa Terminal JFK offers direct connectivity to major destinations across Europe, the Middle East, and Asia.
This comprehensive guide covers all the essential information about Lufthansa’s flight operations at JFK Terminal 1, including the check-in process, arrival procedure, lounges, special assistance, ground transportation, and more.
Overview of Lufthansa Terminal at John F. Kennedy International Airport (JFK)
Here is the table highlighting the essential information about the Lufthansa Airlines at JFK Terminal 1:
| Airline | Lufthansa |
| IATA Code | LH |
| ICAO Code | DLH |
| Airport | John F. Kennedy International Airport (JFK) |
| Departures Terminal | Terminal 1 – JFK Airport |
| Arrivals Terminal | Terminal 1 – JFK Airport |
| Baggage Claim | Terminal 1 – International Arrivals Area |
| Airline Contact (USA) | 1-800-645-3880 |
| Working Hours | Varies by flight schedule |
| Terminal Address | Terminal 1, JFK Airport, Queens, NY 11430, USA |
| Official Website | www.lufthansa.com |
| facebook.com/Lufthansa | |
| twitter.com/lufthansa | |
| instagram.com/lufthansa |
Which Terminal is Lufthansa at John F. Kennedy International Airport (JFK)?
Lufthansa manages all its arrivals and departures from Terminal 1 at JFK. The Lufthansa Terminal JFK is owned and managed by Terminal One Group, which is a consortium of 5 prominent international carriers. These include Air France, Korean Air, SAS, Japan Airlines, and Lufthansa.
Check-in and Departure
For a hassle-free boarding, Lufthansa passengers must arrive at the Lufthansa Terminal at least 3 hours before departure to account for check-in, baggage drop, and boarding.
The Lufthansa check-in facilities at Terminal 1 are designed to accommodate various travelers’ needs:
- Airport counter: Located in the Departure Hall of Terminal 1, the counter accepts check-ins 4 hours before scheduled departure. The Lufthansa staff assists passengers with ticketing, seat assignments, and special assistance.
- Self-service check-in counter: To avoid long queues at the JFK Terminal 1, complete your check-in and obtain a boarding pass at one of the many self-service check-in counters. You will find self-service kiosks at the concierge, parking lots, and in the departure hall.
- Dedicated baggage drop-offs: There are dedicated counters managed by Lufthansa to cater to the oversized and special baggage handling. It is located next to the Lufthansa check-in counter.
- Priority services: Passengers traveling in Business Class, First Class, Miles & More Gold Star members Star Alliance members.
After you complete the check-in, proceed to the security screening at Level 2. Post security, you will have access to boarding gates, lounges, shopping, and dining outlets.
Arrivals Process
All Lufthansa flights land at JFK Terminal 1, which is equipped to handle international arrivals efficiently. After Lufthansa passengers land at JFK Terminal 1:
- Immigration: Passengers follow signage to the immigration area. The U.S. Customs and Border Protection (CBP) officers verify the boarding pass and passport. You must keep all the travel documents handy.
- Baggage Claim: After you clear immigration, head to the international baggage claim area, which is at the lower level of Terminal 1. The overhead LED monitors will display the flight number and baggage carousel for your luggage retrieval.
- Customs: Passengers need to declare any items that exceed 10,000 USD in cost, as the CBP office may inspect the checked luggage and carry-on baggage before granting entry.
Explore the complete list of airlines at JFK Airport.
Services at the Lufthansa Terminal at JFK Airport
The Lufthansa Terminal JFK offers a wide variety of services and amenities to enhance the passengers’ travel experience. These services include:
| Additional baggage booking | Dedicated desk for Special baggage (sports equipment, musical instruments) |
| Lost & delayed baggage assistance | Self-service kiosks |
| Automated bag drop at JFK Terminal 1 | Advance seat selection |
| Seat upgrade to Premium Economy/Business/First Class | Extra legroom seat booking |
| Baby bassinet reservation | Special seating for passengers with reduced mobility |
| Pre-order meals in Business and First Class | Fast Track security for eligible passengers |
| Priority boarding | Meet & Assist service |
| Lufthansa lounge access | Car rental booking via Lufthansa partners |
| Unaccompanied minor service | Travel assistance for seniors |
| Wheelchair and mobility aid services | Medical travel support |
| Traveling with pets | Visa & entry requirement checker |
| Flexible rebooking at the airport | Interfaith Chapel |
| Nursing Stations | Currency Exchange |
| Free Wi-Fi | Lufthansa Business Lounge and Lufthansa Senator Lounge |
Lounge Access for Lufthansa Passengers at JFK Airport
The airline operates two lounges at Terminal 1, offering a luxury retreat to its eligible passengers:
| Lounge Name | Eligibility | Location | Amenities | Operating Hours |
|---|---|---|---|---|
| Lufthansa Business Lounge | Business Class passengers, Star Alliance Gold members | Left after the security checkpoint | Comfortable seating, hot & cold buffet, complimentary beverages (incl. wine & beer), free Wi-Fi, aircraft views | Mon, Wed, Sat: 1:00 p.m. – 11:59 p.m.Tue, Thu: 1:00 p.m. – 12:30 a.m.Closed: Fridays and Sundays |
| Lufthansa Senator Lounge | First Class passengers, HON Circle members, and select Star Alliance Gold members. | Next to the Business Lounge | Premium dining, bar with exquisite drinks, shower facilities, workspaces, comfortable seating | Daily: 1:30 p.m. – 10:40 p.m. |
In addition, there are several lounges at Terminal 1. Explore the list of Lounges at JFK Airport.
Lufthansa Pet Travel & Special Assistance at JFK Airport
Lufthansa Terminal JFK offers the following facilities to passengers traveling with or requiring special assistance:
- Animal relief areas: They are located near the arrival halls on the first floor and post-security near Gate 3. Passengers must notify Lufthansa at least 12 hours before departure for poet travel arrangements.
- Wheelchair assistance: Available upon request up to 24 hours before departure. The airline offers wheelchair access from the Lufthansa check-in counter.
Ground Transportation from Lufthansa Terminal (T1)
Lufthansa passengers at JFK Terminal 1 have access to multiple transportation options. You can have access to AirTran JFK, which runs 24/7, as well as public transit at Howard Beach and Jamaica.
In addition, some taxis and rideshares are available curbside. Most of the rideshare pickups are shifted off-site, which offers free shuttle access from 12 p.m. to 2 a.m. Rental car kiosks and pick-up points for NYC Express Bus are located at the lower level of Terminal 1.
Check out the JFK Ground transportation options for availability and pricing.
Map for Lufthansa Terminal at John F. Kennedy International Airport (JFK)
An interactive map of JFK Terminal 1 is available below that will help passengers locate the key services like check-in counters, baggage handling desk, lounges, shopping, and dining options.
The JFK Terminal 1 map also highlights amenities like restrooms, nursing stations, and currency exchange counters.
Lufthansa’s operations at Terminal 1 of JFK Airport offer a premium and hassle-free travel experience, which is supported by a wide range of amenities and travel services. From automated check-in to streamlined arrival process to dedicated Lufthansa lounge, the Lufthansa Terminal JFK caters to the needs of its passengers.
Whether traveling for business or leisure, Lufthansa passengers can expect a smooth journey with access to specialized travel services like pet travel accommodation and assistance to disabled passengers.
FAQs
Lufthansa operates all its flights, both departures and arrivals, from Terminal 1 at JFK International Airport.
Lufthansa arrivals are handled at Terminal 1.
Lufthansa departures operate from Terminal 1 at JFK. Airlines advise passengers to arrive at least three hours before international flights for check-in and security processes.
For assistance, contact Lufthansa’s customer service in the USA at 1-800-645-3880.