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Whether you’re arriving or departing, Norwegian Air operations for departure and arrival are held at Terminal 1 of John F. Kennedy International Airport (JFK).
Passengers flying out of JFK Airport must proceed through Terminal 1’s departure level. This terminal carries international operations like check-in, baggage drop, and boarding for Norwegian Air passengers.
The arriving passengers deboarding from Norwegian Air will land at JFK Terminal 1. Passengers will proceed to customs and immigration, followed by baggage recovery at the international baggage claim area at the lower level of Terminal 1.
Overview of Norwegian Air Terminal at John F. Kennedy International Airport (JFK)
Below is a brief overview of important details about JFK Terminal 1 Norwegian passengers:
| Airline | Norwegian Air Shuttle |
| IATA Code | DY |
| ICAO Code | NAX |
| Departures | Terminal 1 |
| Arrivals | Terminal 1 |
| Baggage Claim | Terminal 1 – International Arrivals Area |
| Airport | John F. Kennedy International Airport (JFK) |
| Contact Number | 1-800-357-4159 (Norwegian Air USA) |
| Working Hours | Varies by flight schedule (check with the airline for daily operating hours) |
| Address | Terminal 1, JFK Airport, Queens, NY 11430, USA |
| Official Website | www.norwegian.com |
| facebook.com/norwegian | |
| twitter.com/norwegian | |
| YouTube | youtube.com/user/norwegian |
| instagram.com/flynorwegian |
Services at the Norwegian Air Terminal at JFK Airport
Passengers flying with Norwegian Air will find Terminal 1 equipped with currency exchange counters, ATMs, global dining options, charging stations, and free WiFi access.
Departing and arriving passengers also have a facility for ground transportation options such as AirTrain JFK, car rentals, and shuttle options. Here is the table outlining the services and amenities at JFK Airport Norwegian Air Terminal:
| Self-service kiosks | Staffed check-in counters |
| Checked baggage drop-off | Oversized and special baggage handling |
| Lost & Found and baggage claim | Customer Service Desk for booking assistance |
| Access to third-party lounges | Priority boarding |
| Wheelchair assistance, | Medical support and escort services |
| Free Wi-Fi | Select standard or extra legroom seats |
| Modify bookings, change flights, upgrade seats, add baggage, or meals | Purchase Flex fares |
| Lost luggage assistance at JFK Terminal 1 | Order meals for long-haul flights |
| 24/7 Customer Service | Airport Help Desk (JFK) |
| Travel Insurance Add-On | Information Counter |
| Jabbrrbox | Travelers Aid |
| SDI Currency Exchange | Travelex ATM |
| Baggage Storage | Multiple Charging Stations |
Map for Norwegian Air Terminal at John F. Kennedy International Airport (JFK)
First-time passengers with Norwegian Air need a terminal map to understand the layout of JFK Airport. An interactive JFK Terminal 1 map is attached below that helps passengers find their way to the Norwegian Air customer service desk, the baggage drop kiosk, security screening, and all essential amenities for a smooth transition.
Flying with Norwegian Air through JFK Terminal can be a convenient and comfortable experience, thanks to the airline’s streamlined check-in and baggage handling operations. Also, the arriving passengers at JFK Airport would experience an automated passport control and immigration system that saves time and helps them exit the airport with ease and comfort.
FAQs
Norwegian Air operates from Terminal 1 at John F. Kennedy International Airport (JFK).
All Norwegian Air arrivals at JFK will take place at Terminal 1.
Norwegian Air departures from JFK Airport operate out of Terminal 1.