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Volaris runs exclusively from Terminal 1 at John F. Kennedy International Airport (JFK), which is the same location for all departures, arrivals, and passenger services. The departure gates for Volaris flights are conveniently located within this terminal, enabling passengers to reach them easily.
The Volaris JFK Terminal offers a range of passenger services, including online check-in, a parking facility with pre-booked options, baggage assistance, and customer service available through various channels at JFK.
You’ll find everything you need to know about Volaris Terminal JFK, including information about the airline’s services.
Overview of Volaris Airlines at John F. Kennedy International Airport (JFK)
Below is a brief overview with relevant contact information and essential details of Volaris Airlines at JFK Airport:
| Airport Name | John F. Kennedy International Airport (JFK) |
| Airline | Volaris Airlines |
| IATA/ICAO Codes | Y4/VOI |
| Terminal for Departures | Terminal 1 |
| Terminal for Arrivals | Terminal 1 |
| Check-In Location | Departures Level (Terminal 1) |
| Baggage Claim | Terminal 1 Arrivals Hall |
| Volaris Air Phone Number | 1 (212) 581-5600 |
| Address | Queens, NY 11430, United States |
| Airport Contact Number | (718) 244-4444 |
| Website | www.volaris.com |
| https://twitter.com/flyvolaris | |
| https://www.facebook.com/VolarisUSA/ | |
| https://www.instagram.com/flyvolaris/ | |
| Youtube | https://www.youtube.com/user/volaris |
| https://www.linkedin.com/company/viajavolaris/ |
Which Terminal is Volaris Airlines at John F. Kennedy International Airport (JFK)?
Volaris Airlines flights use JFK Terminal 1 for all departures and arrivals. Below is a detailed breakdown of Volaris’ operations at Terminal 1:
- Check-In: With multiple check-in counters on the departure level of JFK Terminal 1. Volaris recommended that passengers use online check-in to save time and avoid potential delays. To manage the various needs of passengers, JFK Terminal 1’s check-in area is effectively divided into three rows:
- Row 1 is intended for passengers with a boarding ticket and luggage.
- Row 2 is reserved for passengers without boarding passes.
- Row 3 is for individuals requiring special services, such as wheelchair assistance.
- After check-in, drop off your luggage at the baggage drop counters conveniently located in the check-in area for travelers’ convenience.
- Security Checkpoints: Passengers must go through a security checkpoint located on the concourse level of JFK Terminal 1 before arriving at the Volaris departure gates. In addition to expediting the boarding procedure, this measure safeguards every passenger.
- Arrivals: Upon arrival at Terminal 1, passengers must pass through customs and immigration. If passengers have a connecting flight, claim all checked luggage at Customs and recheck it with the outgoing airline, even if the bags are labeled for the final destination.
- Baggage Claim: The baggage claim service for arriving Volaris passengers is situated at the Lower Level of Terminal 1. Report any missing or delayed luggage to the Volaris baggage assistance counter or contact JFK’s Lost & Found department online.
See the comprehensive LAX Airlines Guide for comprehensive information about airlines that operate out of the airport.
Services and Amenities Provided by Volaris at JFK Airport
JFK’s Terminal 1 features a range of amenities designed to enhance passenger convenience. ATMs, pet relief areas, a medical office, free Wi-Fi, and a diverse array of restaurants and shopping options are some services at the terminal.
For those seeking shopping therapy, well-known stores such as Bvlgari, Cartier, Coach, and Michael Kors are conveniently located near the Volaris boarding zones.
The following table highlights all the services and facilities available at Volaris JFK Terminal:
| Currency Exchange, ATMs/ Cash Machines | Lost and Found office |
| Restaurants and Cafes | Airport Lounges |
| Check-in counters | Play Area for Children |
| Baggage Storage Area | Airport Transportation |
| Airport Hotels | Seat Selection |
| Duty-Free Shops & Stores | Immigration Services |
| Meeting Rooms | Postal Services |
| Flight Booking & Cancellation | Special Assistance |
| Free Wi-Fi Connection | Medical Services & Support |
| Nursing Rooms | Charging Stations for Electronic Devices |
| Valet Parking |
Lounge Access for Volaris Passengers at JFK Terminal 1
While Volaris does not offer a separate lounge at JFK Airport, Priority Pass members have access to several lounges within Terminal 1. This includes:
- Lufthansa Business Class Lounge
- Air France Lounge
- Korean Air KAL Lounge
- Lufthansa Senator Lounge
- Primeclass Lounge
Each lounge offers visitors unique amenities such as snacks, beverages, and a spa with complimentary treatments to help them unwind before their flights. Credit card privileges may also provide access to extra lounges, such as the Delta Sky Clubs and American Express Centurion Lounges.
See our most recent guide to explore the lounges at JFK Airport.
Special Assistance for Volaris Passengers at JFK Airport
Travelers on Volaris Airlines who need a wheelchair or other special assistance on the day of departure must make an online request at least 24 hours in advance. The airline provides the following services:
- Assistance with wheelchairs
- From check-in to boarding, the escort service
- Free medical equipment transportation
- Assistance with escorts for pregnant women and unaccompanied youngsters
- Offers Animal or Pet Relief Area
- The terminal is equipped with ramps, elevators, and accessible restrooms.
Ground Transportation Near Volaris Terminal at JFK
After clearing immigration and collecting your luggage, proceed to the lower level of the terminal, where visitors will discover a variety of transportation options to Downtown New York and beyond.
For example, passengers can request a yellow taxi outside the JFK Terminal, and ridesharing apps such as Uber and Lyft. Additionally, you can take the free shuttle that operates every 1-2 minutes.
Check out all transportation options at JFK.
Map of Volaris Airlines Terminal at John F. Kennedy International Airport (JFK)
Volaris Airlines JFK terminal map assists travelers in discovering the various services, including check-in gates, baggage claim, and other amenities at the terminal. The map below shows the departure gate, facilities, and services to help you find the services quickly:
Volaris at JFK Airport is dedicated to providing a smooth travel experience with a variety of services, including check-in options, luggage services, customer help, and parking alternatives. While Volaris doesn’t have an independent airline lounge at JFK, Priority Pass members can access several lounges, including the Air France Lounge and the Primeclass lounge at JFK Terminal 1.
FAQs
Terminal 1 handles all Volaris Airlines departures and check-in services at John F. Kennedy International Airport (JFK) for all international flights.
Volaris Airlines operates from Terminal 1 at John F. Kennedy International Airport (JFK), where all passenger services, including check-in, boarding, and baggage claim, are available.
You can use the Volaris app or website to check in online. Alternatively, take advantage of JFK Terminal 1’s self-service kiosks or manned counters.