Quick Links
Up to 50% Off Your Next Hotel Stay
Use promo code: AAHD | Call-Only Deal: +1-866-302-0055
Aeromexico passengers complete the check-in and boarding at Terminal 3 while the flight departs and arrives at Terminal B. However, Terminal 3, often called Aeromexico Terminal LAX, serves as the primary hub for the Mexico-based carriers.
This guide provides essential information on the terminal Aeromexico at Los Angeles International Airport (LAX), including check-in procedures, baggage services, and more.
Overview of Aeromexico at Los Angeles International Airport (LAX)
Below is a concise overview of all essential information and contact details about Aeromexico Terminal LAX:
| Airport Name | Los Angeles International Airport |
| Airport Code (IATA) | LAX |
| Address | 1 World Way, Los Angeles, CA 90045, USA |
| Airport Phone Number | +1 855-463-5252 |
| Airline Code (IATA) | AM (Aeromexico) |
| Aeromexico LAX Terminal Phone Number | +1 800-237-6639 |
| Website | www.aeromexico.com |
| Primary Check-In Terminal | Terminal 3 |
| Departures Terminal | Tom Bradley International Terminal (TBIT/Terminal B) |
| Arrivals Terminal | Tom Bradley International Terminal (TBIT/Terminal B) |
| Terminal Connections | Shuttle bus from Terminal 3 to TBIT; airside walkways to Terminals 3 and 4 |
| Ticket Counter Hours | Opens 3 hours before the first departure |
| Self-Service Kiosks | Available in the Terminal 3 check-in area |
| Baggage Drop | Self-service and staffed counters in Terminal 3 |
| Recommended Arrival Time (Domestic) | 2 hours before departure |
| Recommended Arrival Time (International) | 3 hours before departure |
| TSA Security Checkpoint | Open 4:30 AM – 1:00 AM; TSA PreCheck available in Terminal 3 and TBIT |
| Priority Security | For Club Premier Platinum/Gold members, TSA PreCheck enrollees |
What Terminal is Aeromexico at Los Angeles International Airport (LAX)?
Aeromexico uses Terminal 3 for check-in, baggage drop, and ticketing. It arranges Airside shuttles to the Tom Bradley International Terminal for departure. In addition, Aeromexico flights arrive at TBIT.
However, Terminal 3 remains a primary hub for Aeromexico. Other airlines that operate from Terminal 3 include Delta Air Lines and WestJet.
Departures
The departure process for Aeromexico passengers is designed for a seamless transition. Terminal used by the Aeromexico passengers for check-in, baggage drop, and special service requests. Here’s what you need to know:
- Check-In Options: Departing passengers need to complete the check-in at Terminal 3 through a self-service kiosk or Aeromexico’s staff assistance. Alternatively, the online check-in window for passengers flying from LAX Terminal 3 starts 48 hours before departure. All you need to do is click here, enter your reservation number and last name.
- Baggage drop: After check-in, passengers will drop their baggage at LAX Terminal 3. The airline allows one carry-on and one personal item with the ticket price. To understand the baggage limit and allowance, refer to the Aeromexico baggage policy.
- Shuttle to TBIT: Post check-in, passengers will board the free shuttle bus from Terminal 3 to TBIT for security screening and boarding. The Shuttles operate every 10 minutes and can be accessed outside Terminal 3 on the lower level.
- Boarding process: Passengers must arrive at the boarding gate located at TBIT 45-60 minutes before departure.
Arrivals
Aeromexico flights arrive at Terminal B. The international passengers need to go through customs and immigration before they receive their checked luggage. Here’s what to expect:
- Customs and Immigration: International passengers arriving at TBIT need to clear customs at the U.S. Customs and Border Protection (CBP) office. Passengers must keep their visas, passports, and travel documents ready. The process takes nearly 25-45 minutes, depending on the passenger volume and peak travel season.
- Baggage Claim: The baggage claim for Aeromexico passengers is located on Level 1 of TBIT. Look for your designated baggage carousel, which is displayed on the overhead monitors, based on the flight number.
- Lost and Found: For lost, delayed, or damaged baggage, visit the Aeromexico Lost and Found office located in the TBIT’s arrival area. International passengers must report the baggage issue within 21 days of the scheduled arrival.
Lounges Available for Aeromexico Passengers at LAX
Aeromexico passengers do not have a dedicated lounge at the LAX Airport. However, the Business Class passengers from Aeromexico can access the Delta Sky Club and Delta One Lounge.
Dining Options
Passengers flying with Aeromexico through Terminal 3 at LAX Airport can resort to the variety of dining options. Whether you’re looking for a coffee on the go or a hearty meal, Terminal 3 has a mix of eateries to satisfy your taste buds. You can find well-known chains like Jamba Juice and Starbucks, as passengers have a lot of options before and after security.
Here is the list outlining the food options at LAX Terminal 3:
- Alfred Coffee
- Cava
- Chicken and Beer
- Fat Sal’s
- Homeboy Cafe
- Jamba Juice
- Native by Nyesha
- Pizza Please
- Starbucks
- Yakumi
Shops
Passengers traveling with Aeromexico can take advantage of the convenient shopping options at Terminal 3. Whether you need last-minute travel essentials, tech gadgets, or quick entertainment, T3 has something for everyone.
Popular retailers at LAX Terminal 3 include Hudson Nonstop, INMOTION, and EVOLVE by Hudson. Below is the list of all shopping outlets:
- A/K Boulevard
- EVOLVE by Hudson
- Gameway
- Hudson Nonstop
- INMOTION
Amenities Available at Aeromexico Terminal, LAX
Aeromexico passengers travelling through Terminal 3 at LAX Airport have access to a wide range of amenities. These services are designed to enhance the passenger travel experience.
Whether you need to stay connected with free WiFi, navigate currency exchange counters, or simply want to relax before your flight, Terminal 3. Here is the list of services and amenities at Terminal 3:
| Complimentary Wi-Fi | Water Fountains |
| Departure Information Screens | Water Vending Machines |
| Flight Information Display Screens (FIDS) | Restrooms (Men) |
| Information Counters | Restrooms (Women) |
| Car Rental Information | Restrooms (All Gender) |
| Baggage Services | Family Restroom |
| ATMs | Nursing Room |
| Currency Exchange (ICE) | Service Animal/Pet Relief Area |
| Ticketing Counters | Pay Phones |
| Automated Vending Machines | Defibrillators (AEDs) |
| Automated Retail | Luggage Carts (Smart Cart) |
| Water Dispensers | Art Installations |
Hotels Near Aeromexico Terminal at LAX
If you’re flying with Aeroméxico from Terminal 3 or you’re arriving at T3, below is the list of nearby accommodations. These hotels offer free airport shuttles, breakfast, and comfortable amenities like an outdoor pool and a fitness center. The list curated below is ideal for passengers traveling with families as well as for business travelers:
- Hyatt Regency
- H Hotel Los Angeles, Curio Collection by Hilton
- Sheraton Gateway Hotel
- Sonesta
- Residence Inn Los Angeles LAX/Century Boulevard
- Embassy Suites by Hilton South
Getting To and From LAX
Here are the main transportation options available to/from LAX Terminal 3:
- LAX Shuttle Services (Free)
- Taxis
- Ride Apps (Uber, Lyft, Opoli)
- Public Transit via Metro C Line Shuttle, Big Blue Bus, Culver City Bus, LADOT, and Torrance Transit
- Car Rentals
- Hotel Shuttles
Assistance for Disabled Passengers at LAX
Passengers with disability, visual, hearing, and cognitive impairment would be offered special assistance by Aeromexico as well as by the airport authority at Terminal 3. These services include:
- Wheelchair Assistance: Provided by Aeromexico, and passengers must request it at the time of booking or 48 hours before departure.
- TSA Cares Program: Passengers who need extra care at security.
- Accessible Parking
- Accessible Restrooms & Facilities
- Curbside Assistance
- Service Animal Relief Areas
- LAX ADA Office / Contact
Contact Details for Aeroméxico at Los Angeles International Airport (LAX)
Whether you need assistance related to check-in or want to request last-minute changes to your flight, or want to inquire about services at LAX Terminal 3, refer to the contact information given below:
| General Inquiries (U.S.) | +1-800-237-6639 |
| Website | www.aeromexico.com |
| [email protected] | |
| @AeromexicoUSA | |
| Aeroméxico | |
| @aeromexico |
Map of Aeromexico Terminal at Los Angeles International Airport (LAX)
Navigating the Aeromexico Terminal LAX is easy with the interactive map given below. With this map, passengers can easily navigate the check-in counters and baggage drop, and security checkpoint.
The Aeromexico Terminal at Los Angeles Airport (LAX) offers a comfortable experience for travelers. With check-in, baggage drop at Terminal 3, and departure and arrivals at TBIT, passengers benefit from the streamlined process. You can also use the Aeromexico LAX terminal phone number (+1 800-237-6639) for assistance with flights, baggage, or other travel-related inquiries. To enjoy the hassle-free transition at Terminal 3, arrive 3 hours before your scheduled departure.
FAQs
Aeromexico check-in and ticketing take place at Terminal 3, while departures and arrivals are processed at the Tom Bradley International Terminal (TBIT).
The Aeromexico Terminal LAX is located at 1 World Way, Los Angeles, CA 90045.
For Aeromexico departures at LAX, check-in and baggage drop occur at Terminal 3. Afterward, security screening and boarding take place at the Tom Bradley International Terminal (TBIT).
All Aeromexico arrivals are handled at the Tom Bradley International Terminal (TBIT).
You can contact Aeromexico at LAX by calling +1 800-237-6639 for flight, baggage, or general assistance.
After checking in at Terminal 3, you can reach TBIT by taking the free LAX shuttle bus from the lower level. Shuttles run every 10 minutes.
Visit the baggage service desk in the TBIT arrivals area or call +1 800-237-6639 to report lost luggage.
No, Aeromexico does not operate a dedicated lounge at LAX.