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Air New Zealand serves from Terminal B or the Tom Bradley International Terminal (TBIT) for both arrivals and departures at the Los Angeles International Airport (LAX). The personnel there can assist you with check-in counters, baggage carousels, processes, and other necessities that a traveler may require to complete their duties before their flight.
Understanding the ins and outs, facilities, and services at LAX Airport can greatly improve your air travel experience. The comprehensive guide below provides you with ample additional information on Air New Zealand operations.
Overview of Air New Zealand at Los Angeles International Airport (LAX)
The table below lists the most important information on Air New Zealand’s operations at Los Angeles International Airport (LAX), including contact details, airline status, and terminal information:
| Airport | Los Angeles International Airport (LAX) |
| Airline | Air New Zealand |
| IATA/ICAO Codes | NZ/ANZ |
| Terminal for Departures | Tom Bradley International Terminal (TBIT) (Gates 134–148) |
| Terminal for Arrivals | Tom Bradley International Terminal (TBIT), Terminal B |
| Check-In location | Departures Level (Level 3) |
| Phone Number | 1 (800) 262-1234 |
| E-mail Address | [email protected]. |
| Website | https://www.airnewzealand.com/connecting-at-los-angeles |
| https://x.com/airnz | |
| https://www.facebook.com/AirNewZealand | |
| https://www.instagram.com/airnz/ |
Which Terminal is Air New Zealand at Los Angeles International Airport (LAX)?
Air New Zealand operates out of the Tom Bradley Terminal of LAX with high-quality service for international travelers between the United States and New Zealand:
- Departures: Head to TBIT gates 134–148 to get to your departure terminal for flights operated by Air New Zealand.
- Check-In Counters: The check-in desks for the airline are situated on TBIT’s upper level. For international flights, passengers are advised to arrive at least three hours before departure.
- Security Checkpoints: The Tom Bradley International Terminal offers standard TSA security screening for Air NZ passengers. The busiest hours are typically in the evening (6 PM to 11 PM) due to overlapping international flights. Explore the wait times at LAX to get the live wait time at the security screening.
- Baggage Policy: The airline economy passengers are allowed to bring one checked bag weighing 23 kg and one carry-on bag weighing 7 kg, with a personal item. Overweight luggage costs additional fees. Your flight’s designated baggage carousel will be displayed on the display screens.
- Arrivals: Upon arrival at LAX’s TBIT, International passengers will go through US Customs and Border Protection (CBP) for passport control. After clearing customs and immigration on level 1, luggage is picked up in the designated claim area of TBIT.
- Baggage Claim: The baggage claim area is located in the same row as the arrivals location.
Visit our guide page for additional details on airlines at LAX Airport.
Available Lounges for Air New Zealand Passengers at LAX Airport
The Star Alliance Lounge, situated on the sixth floor of TBIT close to the departure gates, is accessible to guests flying in Business Premier or Star Alliance Gold.
The Air New Zealand Star Alliance Lounge is LAX’s first indoor/outdoor lounge, offering free wi-fi, premium beverages, and self-service food stations.
Explore our LAX lounges guide to find the ideal location for recharging at one of the top-rated airport lounges.
Services & Amenities at Air New Zealand Terminal at LAX
When traveling, arriving, or transiting, visitors can experience excellent service at LAX’s TBIT. With elevators, moving walkways, and wheelchair services, the terminal is fully accessible.
Furthermore, 24-hour customer service counters are available to assist with flight modifications, upgrades, and travel concerns. The following facilities and services are available to travelers at LAX’s Tom Bradley International Terminal (TBIT):
| Check-In Desks | Flight Status Display |
| Currency Exchange | Smoking Lounge |
| ATMs and Banks | Family Restrooms |
| Lost and Found | Seat Upgradations |
| Shops and Stores | Pet Travel Services |
| XpresSpa | Information Desks |
| Medical Facilities | Ticket Cancellations |
| Baggage Storage | Immigration Services |
| Duty-free Allowance | Kiosk Check-in |
Getting To and From the Air New Zealand Terminal at LAX Airport
From luxurious limousines to affordable shuttles, Tom Bradley International Terminal (TBIT) offers a variety of transport options to satisfy visitors’ needs. You need all the information to get to and from LAX Terminal efficiently:
- Car Rentals
- Taxi
- Shuttle Service
- Ride Sharing Services
- Private Car & Limousine Service
- Public Transportation
- Park & Ride
Browse our transport guide to discover dependable modes of transportation at LAX, such as private transfers and public transit.
Map of Air New Zealand Terminal at Los Angeles International Airport (LAX)
The map below displays the departure gate, services, and amenities available at the LAX terminal:
Check out our nearby hotels at LAX to get the list of top hotel picks just minutes from the terminal.
This exclusive guide will help you navigate the terminal step-by-step to your departure gate & other services at Los Angeles International Airport (LAX). Whether you’re on a business trip or a family vacation, knowing what to expect at the terminal will make your trip planning less stressful. Additionally, use the interactive map to find services across the Air New Zealand Terminal efficiently. Your trip through Terminal B should be smooth and hassle-free.
FAQs
Air New Zealand uses Terminal B or Tom Bradley International Terminal (TBIT) for departures and arrivals. The Air New Zealand Terminal provides speedy check-in desks and excellent service for international travelers.
At LAX, you can check in both online and offline. The online check-in is available around the clock. For domestic flights in New Zealand, it closes 30 minutes before departure, while for international flights, it closes 90 minutes before departure. Additionally, you can check in the self-service kiosks located on TBIT’s first floor.
Air New Zealand doesn’t have a lounge for the convenience and comfort of its passengers. Nonetheless, it provides its partner airlines’ amenities at the Star Alliance Lounge at Los Angeles International Airport (LAX), which is situated in Terminal B.
You can visit Air New Zealand’s office in Terminal B or use the live chat feature on their website to get in touch with them at LAX. Additionally, you can contact them via email at [email protected] or by phone at 1 (800) 262-1234.