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Avianca Airlines operates out of Tom Bradley International Terminal (Terminal B) at Los Angeles International Airport (LAX). This terminal handles all the major international carriers, offering a range of services and amenities for a seamless travel experience.
Whether you’re departing from or arriving at Avianca Terminal at LAX, this guide offers in-depth information related to check-in, baggage claim, terminal navigation, and more.
Overview of Avianca Airlines Terminal at Los Angeles International Airport (LAX)
Avianca Airlines operates all its arrivals and departures from Terminal B (TBIT) at LAX. The facility is the busiest and most advanced at LAX Airport. Terminal B is designed to accommodate international carriers with a focus on comfort and efficiency.
Below is a quick overview of all important details for Avianca passengers:
| Avianca Airlines – LAX Terminal Information | |
|---|---|
| Airport Name | Los Angeles International Airport (LAX) |
| Airline Code (IATA) | AV |
| Terminal | Tom Bradley International Terminal (Terminal B) |
| Terminal Address | 1 World Way, Los Angeles, CA 90045, USA |
| Check-in Counter Hours | Available in the TBIT check-in hall |
| Recommended Arrival Time | Domestic: 2 hrs • International: 3 hrs before departure |
| Self-Service Kiosks | Available in the TBIT check-in hall |
| Baggage Drop | Staffed counters in the Terminal B departure hall |
| Baggage Claim | Level 1 (Arrivals) |
| Security Checkpoint | Level 3 (Departure) – TSA PreCheck & CLEAR available |
| Priority Security | For Business Class & Star Alliance Gold |
| Immigration/Customs | Processed by CBP at Terminal B |
| Terminal Connections | Walkways & shuttle to Terminals 3, 4, and 5 |
| Avianca Terminal Phone | 1-833-535-0003 |
| Airport Phone | 1-855-463-5252 |
| Avianca Website | Opens 3 hours before the first Avianca departure |
Which Terminal is Avianca Airlines at Los Angeles International Airport (LAX)?
Avianca Airlines exclusively uses Terminal B (TBIT) for arrivals and departures at LAX Airport. Below is the detailed breakdown of Avianca’s operation at Terminal B:
- Departures Gate: Avianca uses Gates 130-159 for departure at Terminal B. To check your departing gate, refer to your boarding pass or ask the airline’s representative at the check-in counter.
- Check-In Counters: The Avianca check-in counters are located in the main departure hall of Terminal B in Row C. The Avianca check-in opens 4 hours before up until 60 minutes before scheduled departure. Multilingual support is available at the Avianca check-in counter.
- Baggage Drop: After check-in, Passengers need to drop their checked baggage at the baggage drop counter located on the upper level. The airline allows one personal item and one carry-on bag free. Check all the allowances and fees with the Avianca Airlines baggage policy.
- Security checkpoint: The security checkpoint is located in the Departure Hall, behind the Avianca Airlines check-in counter. Level 4 of Terminal B is where you’ll find the security checkpoint. The security wait times at LAX Terminal B are nearly 20-35 minutes. The airport also facilitates the expedited screening through its pilot program, LAX Fast Lane.
- Arrivals & Baggage Claim: The Arrival process will begin at Level 1 of TBIT. This is where baggage carousels are located. Passengers must follow the appropriate carousel for their Avianca flight. Passengers arriving outside the US need to go through customs and immigration before retrieving their baggage.
Services and Amenities
The Tom Bradley International Terminal is equipped with convenient amenities that elevate the passengers’ travel experience. Here is the key list of services available at Avianca Terminal LAX:
| Check-In Counters | Free Wi-Fi |
| Baggage Storage | Information Desks |
| Restaurants & Cafes | Duty-Free Stores |
| Bank & ATM | Lost and Found |
| Security Checkpoints | Medical Office |
| Restrooms | Service Animal & Pet Relief Area |
| Childcare Services | 24/7 Avianca Customer Service desk |
| Charging Stations | Meeting Rooms |
| Immigration and Customs Service | Delayed and Damaged Baggage Services. |
| Currency Exchange Services | Nursing Rooms |
| Baggage Trolleys | Immigration and Visa assistance |
| Flight delay assistance | Flight change assistance |
| Car Rental Services | TSA PreCheck and CLEAR |
Lounges at Terminal B for Avianca Passengers
Avianca Airlines does not operate its lounge at LAX. However, eligible passengers, such as Business Class passengers, can enjoy complimentary access to the Star Alliance Lounge at TBIT. Other eligible passengers who can enjoy free access to the Star Alliance Lounge include Star Alliance Gold Status members.
The lounge is located on the sixth floor in the central atrium post-security. It opens daily between 8:30 AM to 1:00 AM and offers:
- Free buffet and beverages
- High Speed WiFi
- Dedicated workstations for working professionals
- Shower facilities
- Comfortable seating areas
Avianca passengers holding Priority Pass may also access lounges like the Etihad Airways Lounge or the Emirates Lounge at Terminal B.
Hotels Near Terminal B of LAX
For passengers needing accommodation near LAX, some hotels offer complimentary airport transfers. These accommodations also come with affordable fares.
These hotels near LAX are perfect for early departures, late arrivals, and are ideal for families and passengers traveling for business:
- Hyatt Regency
- Renaissance Hotel
- Sheraton Gateway Hotel
- Holiday Inn Express Airport
- Residence Inn by Marriott LAX/Century Blvd
Assistance for Passengers with Disabilities at LAX
Avianca Airlines passengers with reduced mobility or seeking special assistance at Terminal B have access to the following services:
- Wheelchair assistance: Available at the Avianca check-in counter. Passengers must book 24 hours in advance. Last-minute reservations are subject to availability.
- Accessible facilities: The TBIT is equipped with ramps, elevators, and accessible restrooms.
- Special assistance: Avianca Airlines staff assist passengers with boarding, disembarkment, and navigating the terminal. Seeking such special assistance requires a notification to the airlines at least 48 hours before scheduled departure.
- Animal relief area: Passengers traveling with emotional support animals have free access to the pet relief area located near baggage claim at Terminal B.
Getting to and from TBIT at LAX
Passengers departing or arriving at Tom Bradley International Terminal at LAX Airport have access to a variety of transportation options. In addition, the airport offers LAX-it shuttle, which is a free service that connects all the terminals at the airport. Here are the available transportation options at LAX Avianca Terminal:
- Rideshare services via Uber or Lyft
- Taxis and rental car services
- Public transportation options: FlyxAway Shuttle and Metro Green Line Shuttle
Contact Information for Avianca at Terminal B – Los Angeles International Airport (LAX)
Below is the important contact information for Avianca Airlines at LAX. The table below includes the phone number for Avianca Airlines at Terminal B. In addition, the table also highlights the airline’s email address and social media links, assuring prompt assistance to its passengers:
| General Query (Phone) | 1 866 919 0081 |
| Website | www.avianca.com |
| [email protected] | |
| https://x.com/Avianca | |
| https://www.facebook.com/Avianca | |
| https://www.instagram.com/avianca/ | |
| Lost and Found | 1 800 722 822 |
Map of Avianca Airlines Terminal B at Los Angeles International Airport (LAX)
To easily access Terminal B, including the Avianca Airlines check-in counter, baggage claim security desks, shopping, and dining options. The interactive map below highlights the airside walkway and other facilities that are marked for getting around the terminal.
The map of LAX Airport also highlights accessible routes for passengers with reduced mobility, accessible elevators, and ramps.
For Avianca Airlines passengers, the Tom Bradley International Terminal (TBIT) at LAX offers modern facilities for international travel. Avianca Terminal offers streamlined check-in, comfortable amenities, and accessible travel services. For Avianca passengers arriving at Terminal B, the terminal organises a smooth customs and immigration thus ensuring a smooth transition.
FAQs
Avianca Airlines operates from the Tom Bradley International Terminal (TBIT), also known as Terminal B at Los Angeles International Airport (LAX).
Avianca Airlines arrivals at LAX take place at the Tom Bradley International Terminal (Terminal B).
All Avianca departures from Los Angeles International Airport are handled at the Tom Bradley International Terminal (TBIT), Terminal B.
You can contact Avianca Airlines at LAX through their U.S.-based phone number: +1-833-535-0003.
Yes, you can view a detailed map of the Tom Bradley International Terminal (Terminal B) mentioned above.
Yes, Avianca has dedicated check-in counters located in the main departures hall of the Tom Bradley International Terminal.
For all international flights with Avianca, proceed to the Tom Bradley International Terminal (Terminal B).
Yes, Terminal B is connected airside to Terminals 3, 4, and 5 via walkways and the LAX-it shuttle bus.
For international departures, Avianca recommends arriving at least 3 hours before your scheduled flight time.