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Hawaiian Airlines operates out of Terminal 6 (T6) at Los Angeles International Airport (LAX). This is a very recent relocation from Terminal B. The new Hawaiian Airlines LAX Terminal is a modern facility that offers essential services and amenities alongside dining and shopping options.
Understanding the terminal is key to a smooth travel experience for passengers flying with Hawaiian Airlines through Los Angeles Airport.
This in-depth guide is essential for Hawaiian Airlines passengers, offering important information on check-in, baggage, boarding, and more.
Overview of Hawaiian Airlines Terminal at Los Angeles International Airport (LAX)
Below is a brief overview of all important information about the Hawaiian LAX Terminal:
| Category | Details |
|---|---|
| Airport Name | Los Angeles International Airport (LAX) |
| Terminal | Terminal 6 |
| International Arrivals | Terminal 6 (some flights: Terminal 5 or TBIT) |
| Terminal Connections | Airside to Terminals 4, 5, 7, 8, TBIT |
| Check-in Hours | Opens 3 hours before first departure |
| Baggage Drop | Available in Terminal 6 (self-service & staffed) |
| Security Checkpoint | 4:30 AM – 1:00 AM; PreCheck, Global Entry, CLEAR |
| Priority Security | First Class, Pualani Elite, PreCheck |
| Arrival Time (Domestic) | 2 hours before departure |
| Arrival Time (International) | 3 hours before departure |
| Hawaiian Airlines Phone | +1 800-367-5320 |
| Website | hawaiianairlines.com |
What Terminal is Hawaiian at Los Angeles International Airport (LAX)?
Hawaiian Airlines handles its arrivals and departures from Terminal 6 at LAX Airport. The terminal serves as the primary hub for Hawaiian Airlines’ domestic and international flights. Hawaiian Airlines offers check-in, ticketing, boarding, and arrivals to its passengers. Other than Hawaiian, Alaska Airlines and Air Canada also serve at Terminal 6.
Departures
The Hawaiian Airlines flight departs from Terminal 6. The entire departure process is streamlined for passengers’ convenience. Here’s what you need to know:
- Check-In options: Hawaiian Airlines offers multiple check-in options for passengers departing from Terminal 6:
- Self-service Check-in Kiosk: The self-service check-in kiosk is located at the lobby of Terminal 6. The kiosk allows passengers to check in, select seats, and print the boarding pass.
- Check-in Counter: The traditional check-in counter opens 3 hours before the scheduled departure. This check-in option is ideal for passengers requesting special services like unaccompanied minors, pet travel, and wheelchair assistance. Multilingual staff available for non-English speaking passengers.
- Baggage Drop: After completing the check-in, drop the baggage at the designated counters located at the upper level of Terminal 6. The airline allows one carry-on and one personal item free of charge. Refer to the Hawaiian Airlines baggage policy for details.
- Boarding Process: Hawaiian Airlines passengers must present at the boarding gate 30-45 minutes before departure. The boarding priority would be offered in the following order:
- Passengers with disabilities, unaccompanied minors, or families with infants.
- First Class, Pualani Platinum/Gold, and Premier Club members.
- Main Cabin passengers. Preference would be offered according to the fare type and check-in time.
Arrivals
For Hawaiian Airlines arriving passengers, Terminal 6 is an important hub. Here’s what you expect when you land at Hawaiian LAX Terminal:
- Customs and Immigration: International passengers arriving at Terminal 6 must follow the clear signage. Expect a processing time between 20-40 minutes, depending on passenger volume and travel period.
- Baggage Claim: Located at the lower level of Terminal 6. The overhead monitor displays the flight number alongside the designated carousel.
- Lost and Found: Hawaiian Airlines passengers facing issues with lost, delayed, or damaged baggage must go to the Baggage Service desk at the Arrival Hall. The lost baggage must be reported within 7 days for domestic flights, and within 21 days for international flights.
For items left behind at Terminal 6, passengers should contact Hawaiian Airlines at +1 800-367-5320 or visit the Lost and Found at LAX for further assistance.
Lounge at the Hawaiian Terminal
Hawaiian Airlines does not operate a dedicated lounge at LAX. Eligible passengers and elite status members can access the Alaska Lounge at LAX Terminal 6 near Gate 64.
- Complimentary access to First Class passengers, Pualani Platinum/Gold members, and oneworld elite status holders.
- Day passes are available for 75 USD for non-eligible passengers.
Explore the full list of available lounges at LAX, including access requirements and amenities.
Additional Amenities & Services
Passengers flying with Air Canada from Terminal 6 at LAX Airport can benefit from convenient amenities designed to make their travel comfortable. These amenities include:
| Currency Exchange | Lost and Found |
| Nursing Rooms | Pet Relief Areas |
| ATMs | Priority Pass Lounge |
| Wheelchair and Mobility Assistance | Unaccompanied Minor Service |
| Multilingual Staff for Language Assistance | Earn and Redeem HawaiianMiles |
| Priority Baggage Handling | Hawaiian Airlines Premium Airport Service |
Hotels Near LAX Terminal 6 for Hawaiian Airlines Passengers
There is a wide variety of hotels near LAX Terminal 6, which are comfortable and ideal for leisure and business travelers. These hotels offered a convenient and accessible stay for early departures and late arrivals.
The hotels mentioned are located within miles of LAX Terminal 6 and offer a free shuttle, breakfast included, alongside an outdoor pool:
- Hyatt Regency
- Sheraton Gateway Hotel
- Hilton
- Courtyard by Marriott
- H Hotel Los Angeles, Curio Collection
Special Assistance for Passengers at the Hawaiian Terminal
Hawaiian Airlines offers a range of special services at LAX Terminal 6. These services ensure support to travelers with special needs, ensuring a smooth and accessible airport experience:
- Wheelchair Assistance
- Assist with baggage and escorting services
- Accessible restrooms (Located throughout Terminal 6)
- Accessible elevators and ramps
- Aisle wheelchairs (specialised assistance for boarding and deplaning)
- Jet bridge access (support level boarding)
- Escort services for children traveling alone
Call Hawaiian Airlines at Terminal 6 to request assistance at least 48 hours in advance.
Besides, there are trained Hawaiian Airlines agents who accommodate senior citizens, passengers with reduced mobility, and those who need extra time or guidance.
Getting To/From Terminal 6 of LAX
Terminal 6 is accessible via various transportation options at LAX Airport. Thanks to its layout, which is on the north side of the LAX Airport and is nestled between Terminal 5 and Terminal 7:
- Metered Taxis
- Rideshares (Uber/Lyft)
Public transportation options to/from LAX Terminal 6 include:
- LAX FlyAway® Bus
- Metro Green (C) Line
- Metro Bus Center
Contact Information for Hawaiian Airlines at Terminal 6
Passengers who want to speak to a Hawaiian Airlines agent at LAX Terminal 6 must refer to the following contacts:
| General Queries (Phone) | 1-800-367-5320 (24/7 U.S. customer service) |
| Website | www.hawaiianairlines.com |
| Email Support | Use the contact form via: https://www.hawaiianairlines.com/contact-us |
| Twitter (X) | @HawaiianAir |
| facebook.com/HawaiianAirlines | |
| @HawaiianAirlines | |
| Lost and Found (LAX) | Report to the Baggage Services Desk at Terminal B (or call 1-866-389-6654) |
Passengers can use the aforementioned contacts to change/cancel the flight, request check-in, and add baggage to their travel. The contacts can also be used for specialised assistance like wheelchair access, requesting special meals, adding an infant to the existing travel, and more.
Map of Hawaiian Terminal – Los Angeles International Airport (LAX)
Navigating Terminal 6 is easy with the interactive LAX Airport map given below. The terminal features check-in counters on the upper level/second level, the security checkpoint, and baggage claim on the lower level.
Hawaiian Airlines offers a comfortable and hassle-free experience for travelers at LAX. From departure to arrival, Terminal 6 offers seamless check-in, dining, and shopping, and access to the Alaska Lounge. Use the Hawaiian Airlines LAX terminal map for hassle-free navigation or contact Terminal 6 for assistance.
FAQs
Hawaiian Airlines operates out of Terminal 6 at Los Angeles International Airport (LAX). The airline handles the departures and arrivals, and offers a gateway to the Trans-Pacific routes.
The LAX Hawaiian Airlines departure is at Terminal 6. Here, passengers can check in online, use self-service kiosks, or visit the Hawaiian Airlines counter for ticketing and check-in.
Hawaiian Airlines LAX terminal arrivals are handled at Terminal 6. The baggage claim area is located on the lower level, while the customs office is located on the upper level.
For assistance with flights, baggage, or other inquiries, contact the Hawaiian Airlines LAX terminal phone number at +1 800-367-5320.
There is no dedicated Hawaiian Airlines lounge at the LAX terminal. Eligible passengers can access the Alaska Lounge, as Hawaiian Airlines has a codeshare agreement with Alaska Airlines. The Alaska Lounge in Terminal 6 is located near Gate 64.
Arrive at the LAX Hawaiian Airlines departure terminal (Terminal 6) at least 2 hours before domestic flights. For international flights, passengers must arrive at LAX T6, 3 hours before scheduled departure.
For lost or delayed baggage at the Hawaiian Airlines LAX terminal arrivals, visit the baggage service desk in Terminal 6. You can also call the Hawaiian Airlines terminal phone number at +1 800-367-5320.