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Terminal 7, also known as United Terminal LAX, is United Airlines’ primary hub. From this terminal, the airline handles ticketing, check-in, boarding, and arrival operations.
As a United Airlines passenger preparing to board your flight from LAX Airport, you need clear, essential information for navigation. Whether you’re wondering what terminal United Airlines is at Los Angeles International Airport (LAX) or seeking lounges, parking, and more details, this guide is for you.
United Airlines Terminal at Los Angeles International Airport (LAX)
Below is the table giving a quick reference about the United Airlines Terminal LAX:
| Airport Name | Los Angeles International Airport |
| Airport Code (IATA) | LAX |
| LAX United Terminal Address | 1 World Way, Los Angeles, CA 90045, USA |
| Airport Phone Number | (424) 646-5252 |
| Airline Code (IATA) | UA |
| United Airlines LAX Terminal Phone Number | (800) 864-8331 |
| Website | www.united.com |
| Primary Terminals | Terminals 7 |
| International Arrivals Terminal | Terminal 7 |
| Terminal Connections | Via airside walkways to Terminals 4 and B |
| Ticket Counter Hours | Opens 2–3 hours before the first departure |
| Self-Service Kiosks | Available in Terminals 7 and 8 check-in lobbies |
| Baggage Drop | Self-service and staffed counters |
| Recommended Arrival Time (Domestic) | 2 hours before departure |
| Recommended Arrival Time (International) | 3 hours before departure |
| TSA Security Checkpoint | Open 4:00 AM – 12:00 AM; TSA PreCheck and CLEAR available |
| Priority Security | For Premier Access, Business/First Class, and TSA PreCheck enrollees |
Which Terminal Does United Airlines Use at Los Angeles International Airport (LAX)?
United Airlines handles its domestic and international operations from Terminal 7 at LAX Airport. Most of the airline’s operations, including check-in, ticketing, and boarding, are based in Terminal 7.
United’s regional subsidiary, United Express, operates Terminal 8. International passengers arrive at Terminal 7 to clear customs and immigration.
Departures
United Airlines flights depart from Terminal 7, with its regional flights operating from Terminal 8 of LAX. Here’s a breakdown of the departure process:
- Check-In Options: United Airlines offers check-in through self-service kiosks and staffed counters. United’s online check-in is the most convenient and recommended method that helps bypass long queues at the check-in counter.
- Baggage drop: After completing the check-in, United Airlines’ passengers need to drop their baggage at the designated counters at Level 3. The airlines allow one carry-on and personal item free, except for Basic economy fares. Passengers concerned about the baggage limit, refer to the United Airlines baggage policy.
- Boarding process: Boarding at United LAX Terminal begins 30-45 minutes before departure at gates numbered 70-88. At Terminal 8, the passengers need to proceed to gates 80-88. We would give boarding preference accordingly.
- First preference would be given to passengers with disabilities, unaccompanied minors, or families traveling with an infant.
- Second preference would be given to the First/Business Class, Premier elite members, and Star Alliance Gold members.
- Third preference would be given to the zone numbered between 1-5. This zone is allotted based on fare type and check-in time. Passengers flying on Basic Economy would be given last preference.
Arrivals
Terminal 7 handles the domestic and international arrivals, with the baggage claim located on the lower level. International arriving passengers to complete customs and immigration, and then reach the baggage claim area to collect their luggage.
- Baggage Claim: United staff assist passengers with luggage collection in the baggage claim areas of Terminal 7.
- Lost and Found: Passengers who lost an item at Terminal 7 go to the United Baggage Service desk near Gate 70A in Terminal 7. You can also call (800) 864-8331.
United Airlines Lounges at LAX
Located at Terminal 7, United Airlines operates two lounges:
- United Club: Located near Gate 71A, the access to this lounge is reserved for United Club members, Business/First Class passengers, and Star Alliance Gold members.
- Non-members can purchase a day pass worth 59 USD, subject to availability.
- The amenities include free snacks, beverages, WiFi, workstations, and comfortable seating.
- United Polaris Lounge: This is exclusively reserved for international Business Class and First Class travelers. It features private workstations, upscale dining, a gaming zone, and showers.
Dining and Shopping
United Airlines passengers can indulge in a shopping and dining experience with these popular outlets at Terminal 7:
| Dining Options | Shopping Options |
|---|---|
| Ashland Hill | Pier 7 |
| B Grill by BOA Steakhouse | Bartel’s Harley-Davidson |
| BLD | DFS Duty Free |
| Klatch Coffee | Book Soup |
| Rolling Stone Bar & Grill | Hudson News |
| The Counter | Hugo Boss |
| Wolfgang Puck Express | E! News |
| Loteria! Grill | People News |
| Randy’s Donuts & Hilltop Coffee + Kitchen | |
| Panda Express | |
| Carl’s Jr. | |
| Engine Co. No. 28 | |
| Stella Bar | |
| Dunkin’ Donuts | |
| The Coffee Bean & Tea Leaf |
Additional Amenities and Services
United Terminal LAX offers a variety of services and amenities for passengers who are waiting for their flight, looking for special assistance, or seeking comfort during travel. You will find here several family-friendly amenities, currency exchange, and more:
| Premier Access Check-in | Premier Access Lanes for security screening |
| Curbside Check-in | Separate boarding lanes for Polaris and United First |
| Bag Drop Shortcut | MileagePlus Premier Benefits |
| Real-time Baggage Tracking | TSA Cares Support |
| Family Boarding | Free High-Speed Wi-Fi |
| Infant Changing Tables | Charging Stations |
| Stroller Check | Retail Outlets |
| Hydration Stations | Modernized Security Checkpoint |
| Real-Time Baggage Tracking | Automated Vending Machines |
| Currency Exchange | ATMs |
| Volunteer Information Professionals (VIP) | Same-Day Flight Changes |
| Seat Upgrades | Nursing rooms |
Hotels Near LAX Terminal 7
Passengers seeking accommodations near Los Angeles International Airport (LAX) Terminal 7 will find several top-rated options. These hotel options near LAX are located within a mile, offer a free shuttle, and you can enjoy a complimentary breakfast, outdoor pool, and fitness centre.
- Hyatt Regency
- Courtyard Los Angeles LAX/Century Boulevard
- Sonesta
- H Hotel Los Angeles, Curio Collection by Hilton
- Sheraton Gateway Hotel
Getting To and From Terminal 7 of LAX
Check out all the transportation options from LAX Terminal 7, specifically for United Airlines passengers. Here’s the breakdown:
- Rideshare Services (Uber, Lyft)
- Taxi services (Reach by LAX-it shuttle available from Lower Level)
- FlyAway Bus
- Metro C Line (Green)
- Metro Bus Center Shuttle
Assistance for passengers with disabilities
United Airlines at LAX Terminal 7 offers accessible services and amenities to assist passengers traveling to or from the terminal. Here’s an overview of the assistance available:
- Blue signs mark accessible drop-off zones, including ramps.
- At the security, passengers with disabilities or medical conditions will get special assistance
- Accessible family restrooms
- Requesting wheelchair assistance
- Indoor animal relief station located near Gate 71A
- Aira services for passengers with impaired vision
Contact United Airlines at Los Angeles International Airport (LAX)
The below-mentioned contact details help passengers seek assistance related to flight booking as well as navigating the airport. While you’re on your way, use the following contact to complete your check-in or request additional services like a wheelchair, baggage, etc:
| General Query (Phone) | 1-855-865-2747 |
| Website | www.united.com |
| [email protected] | |
| https://x.com/united | |
| https://www.facebook.com/united | |
| https://www.instagram.com/unitedairlines | |
| Lost and Found | 1-855-463-5252 (LAX Airport Lost and Found) |
Arriving passengers at United Terminal LAX can use the following contacts to report delayed or damaged baggage, book hotels, and other additional services.
Map of United Airlines Terminal at Los Angeles International Airport (LAX)
The interactive map of LAX Airport can highlight the United Airlines Terminal, its gates, check-in counters, baggage claim, dining, and shopping, making navigation smooth.
The transition at United Terminal LAX can be smooth and hassle-free if you have the right kind of information. Whether you’re catching a flight from LAX, domestic, or flying internationally, United Airlines ensures a seamless travel experience. The airport facilitates efficient check-in, access to premium lounges, and diverse food options at Terminal 7.
FAQs
United Airlines operates primarily out of Terminal 7. Its regional subsidiary, United Express, operates from 8.
United Airlines handles domestic and international departures at Terminal 7 for most flights. For flights to regional destinations like Grand Junction, Bozeman, and many others, passengers must go to Terminal 8.
United Airlines offers two lounges in Terminal 7, the United Club and the United Polaris Lounges are located near Gate 71A.
Use the LAX United terminal phone number 800 864-8331 for assistance with ticketing, baggage, or flight inquiries.
No, United Airlines uses Terminal 7 for international departures and arrivals.
United Airlines recommends arriving 60-90 minutes before departure for domestic flights and 2-3 hours before departure for international flights.