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Viva Aerobus operates out of Terminal 1 at Los Angeles International Airport (LAX). The Mexican low-cost carrier flies from the terminal to major destinations like Mexico City, Guadalajara, and Monterrey.
Whether you want to know what services are available at Terminal 1, seek the terminal map, or need the Viva Aerobus LAX terminal phone number, this article has covered everything.
Overview of Viva Aerobus Terminal at Los Angeles International Airport (LAX)
Below is the quick reference of all essential details and information about the Viva Aerobus LAX Terminal:
| Airport Name | Los Angeles International Airport |
| Airport Code (IATA) | LAX |
| Address | 1 World Way, Los Angeles, CA 90045, USA |
| Airport Phone Number | 1 855-463-5252 |
| Airline Code (IATA) | VB (Viva Aerobus) |
| Contact Number | 1-877-777-6419 |
| Website | www.vivaaerobus.com |
| Check-In | Terminal 1 |
| Departures Terminal | Terminal B (Tom Bradley International Terminal) via shuttle from Terminal 1 |
| Arrivals Terminal | Terminal B (shuttle to Terminal 1 for baggage claim) |
| Terminal Connections | Airside shuttle to TBIT; walkways to Terminals 2 and 3 |
| Ticket Counter Hours | Opens 3 hours before departure, closes 45 minutes before departure |
| Self-Service Kiosks | Available in Terminal 1 ticketing lobby |
| Baggage Drop | Staffed counters in Terminal 1; self-service tags at kiosks |
| Recommended Arrival (International) | 3 hours before departure |
| TSA Security Checkpoint | Terminal 1: 4:30 AM – 1:00 AM; Terminal B: 24/7; TSA PreCheck available |
| Priority Security | Security Fast Track service (pre-purchase online) |
Which Terminal Does Viva Aerobus Use at Los Angeles International Airport (LAX)?
Viva Aerobus serves as a primary hub from Terminal 1 at LAX Airport. Check out all the services related to the airline’s departure and arrival operations at Terminal 1:
- Viva Aerobus Check-in: Viva Aerobus offers counter check-in for passengers. In addition, passengers can fasten their boarding process through a self-service check-in kiosk.
- Baggage Drop: Next to the check-in counter lies the baggage drop counter. Viva Aerobus allows one cabin bag (up to 55 cm x 40 cm x 20 cm) and one personal item for free. Checked baggage allowance depends on the Viva Aerobus fares. Check the Viva Aerobus Baggage Policy for more details.
- Security screening: The security checkpoints in Terminal 1 are located on the upper level. After passengers complete security, the airline offers a free shuttle to Terminal B. The security wait times at LAX range between 15 and 25 minutes for international departures.
- Boarding: After passengers drop their baggage, a free shuttle to Terminal B will be arranged for them to board. Passengers must present at the boarding gate 30-45 minutes before scheduled departure.
- Arrival: Arriving passengers will disembark at Terminal B and take a shuttle back to Terminal 1 to recover their checked luggage.
- Customs and immigration: International passengers arriving at Terminal B must clear customs, which is organized by the U.S. Customs and Border Protection office.
- Baggage Claim: After clearing customs, passengers proceed to the baggage claim area on Level 1 of Terminal B. There is clear signage that directs passengers to the designated carousel.
- Lost and found: If the checked baggage is delayed or damaged, passengers can visit the Viva Aerobus lost and found desk in Terminal B. The office is located near the Baggage Claim area.
Viva Aerobus Lounge at Terminal
Viva Aerobus does not have a separate lounge at Terminal 1 at Los Angeles International Airport (LAX).
Viva Aerobus passengers can access other lounges like the Los Angeles International Lounge. In addition, there are lounges at Terminal B where passengers can resort to, such as the Air France Lounge, the Centurion Lounge, and the Chase Sapphire Lounge.
Amenities at Viva Aerobus Terminal
The services and amenities at Viva Aerobus LAX Terminal ensure a convenient travel experience. Check out the list of all convenient amenities available at Terminal 1 of LAX:
| Airport Amenities | Passenger & Flight Services |
|---|---|
| DFS Duty Free | Flight Booking & Cancellation |
| Baggage Carts | Ticket Rescheduling |
| Currency Exchange | Seat Selection |
| Free WiFi | Group Bookings |
| Pet Relief Areas | 24/7 Customer Service Counter |
| Charging Stations | Baggage Wrapping |
| Information Desks | Missing Luggage Assistance |
| TSA Security Checkpoint with PreCheck Lane | Pet Travel Service |
For last-minute reservations, special services, or general inquiries, you can contact the Viva Aerobus Los Angeles Office at +1-844-219-0495.
Dining Options
Terminal 1 at LAX offers a range of dining options to Viva Aerobus passengers. These include:
| Restaurant | Location |
|---|---|
| 7-Eleven | Before TSA |
| Ace Tacos | After TSA |
| Betcha Burger | After TSA |
| California Pizza Kitchen | After TSA |
| Chick-Fil-A | After TSA |
| Einstein Bros. Bagels | After TSA |
| Panda Express | After TSA |
| Reilly’s Irish Pub | After TSA |
| Rock & Brews Concert Bar and Grill | After TSA |
| The Coffee Bean and Tea Leaf | After TSA |
| Urth Caffe & Bar | After TSA |
| Wetzel’s / Quench | After TSA |
Shopping Options
Passengers flying from Viva Aerobus LAX Terminal can enjoy a variety of shopping outlets. It features a mix of travel essential retail outlets, convenience stores, and newsstands. Check out the list of shopping options at LAX Terminal 1:
| Store Name | Location |
|---|---|
| Be Relax | After TSA @ Terminal 1 |
| Brookstone | After TSA @ Terminal 1 |
| Hudson | Before TSA @ Terminal 1 |
| I Love LA | After TSA @ Terminal 1 |
| Kiehl’s | After TSA @ Terminal 1 |
| MAC Cosmetics | After TSA @ Terminal 1 |
| SOL Surf | After TSA @ Terminal 1 |
| Stellar News Express | After TSA @ Terminal 1 |
| The New Stand (Gate 11A) | After TSA @ Terminal 1 |
| Treat Me Sweet | After TSA @ Terminal 1 |
Transportation Options
Passengers flying with Viva Aerobus at Terminal 1 have a range of convenient transportation options available. Below are nearby transportation options:
- LAX-it & Shuttle
- LAX FlyAway Buses
- Rental Cars
- Public transit options include the Metro C Line at Aviation Station and the LAX City Bus Center
- Metered Taxis
- Ride-Sharing App (Uber and Lyft)
Assistance for Disabled Passengers at LAX Terminal 1
LAX’s Terminal 1 is committed to serving the disabled community, as the airport offers suitable amenities and services:
- First Aid Station: A first aid station is located upper/departure level of Terminal 1 and Terminal B.
- Wheelchair Assistance: Available upon request.
- Accessible Restrooms
- Priority check-in and boarding offered by Viva Aerobus
- Accessible shuttle
- Special security screening assistance through the TSA Cares Program
Contact Viva Aerobus Terminal at Los Angeles Airport
For assistance with bookings, baggage issues, check-in, and other general inquiries, passengers can contact the Viva Aerobus representatives at LAX Terminal 1. The relevant contact numbers are shared in the table below:
| General Query (Phone) | 1-866-FLY-VIVA (1-866-359-8482) |
| Website | www.vivaaerobus.com |
| [email protected] | |
| @VivaAerobus | |
| Viva Aerobus | |
| @vivaaerobus |
Map for Viva Aerobus Terminal at Los Angeles International Airport (LAX)
The Viva Aerobus LAX terminal map provides a detailed overview of the layout, including check-in counters, security checkpoints, boarding gates, dining, shopping options, and other amenities available for its travelers. The interactive map given below helps passengers find their way and plan their travel in an organized manner:
From check-in to addressing any baggage issues, the Viva Aerobus representative at LAX Terminal 1 will help resolve all travel concerns. In addition, T1 also caters to the passengers with amenities like multilingual assistance, free WiFi, pet relief areas, and a variety of shopping and dining options.
Additionally, Los Angeles International Airport (LAX) Terminal 1 provides convenient transportation options and nearby hotels, thus making the travel experience hassle-free for passengers. Whether you’re departing or arriving, knowing the detailed insights about Viva Aerobus LAX Terminal will make your travel as smooth as possible.
FAQs
Viva Aerobus operates from Terminal 1 at Los Angeles International Airport (LAX).
Viva Aerobus flight arrivals at LAX occur at Terminal B. After arriving, passengers will need to take a shuttle to Terminal 1 to arrange transport.
Viva Aerobus operates out of Terminal 1 at LAX for both departures and check-ins, while the arrivals take place at Terminal B (Tom Bradley International Terminal).
Passengers at the staffed Viva Aerobus check-in counter provide the booking reference. The airline’s staff will ask for seats and any other special requests. The airline will issue the boarding pass. Passengers must complete the check-in at the airport 60 minutes before the scheduled departure.
For general inquiries or assistance at Viva Aerobus LAX Terminal, you can contact the airline at 1-877-777-6419. You can also visit the customer service desk located at the Departure Hall of Terminal 1.
For international flights with Viva Aerobus, it is recommended to arrive at LAX Terminal 1 3 hours before departure.
Yes, a free shuttle service operates between Terminal 1 and Terminal B.