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Viva Aerobus operates out of Terminal B at Los Angeles International Airport (LAX), and the check-in and security screening will take place at Terminal 1. The Mexican low-cost carrier flies from the terminal to major destinations like Mexico City, Guadalajara, and Monterrey.
Whether you want to know what services are available at Terminal 1, seek the LAX map, or need the Viva Aerobus terminal phone number, this article has covered everything.
Overview of Viva Aerobus Terminal at Los Angeles International Airport (LAX)
Below is the quick reference of all essential details and information about the LAX Terminal:
| Airport | Los Angeles International Airport (LAX) |
| Airline | Viva Aerobus |
| IATA Code | VB |
| ICAO Code | VIV |
| Departures | Terminal B |
| Arrivals | Terminal B |
| Contact Number | 1‑866‑359‑8482 |
| Address | Terminal 1, 1 World Way, Los Angeles, CA 90045 |
| Official Website | https://www.vivaaerobus.com |
| https://www.facebook.com/vivaaerobus | |
| https://twitter.com/VivaAerobus | |
| https://www.instagram.com/vivaaerobus |
Which Terminal Does Viva Aerobus Use at Los Angeles International Airport (LAX)?
Viva Aerobus serves as a primary hub from Terminal 1 at LAX Airport. The check-in and security screening will take place at Terminal 1, while the boarding for the flight will be at Terminal B.
Viva Aerobus Departures Terminal
The airline handles the boarding from Terminal B while Terminal 1 is used for check-in, baggage drop, and security screening.
- Check-in: Viva Aerobus offers counter-staffed check-in from Level 1 near the ticketing lobby at Terminal 1. In addition, passengers can fasten their boarding process through a self-service check-in kiosk.
- Baggage Drop: Next to the check-in counter lies the baggage drop counter. Passengers can also purchase the additional baggage allowance here. Viva Aerobus allows one cabin bag (up to 55 cm x 40 cm x 20 cm) and one personal item for free. Checked baggage allowance depends on the Viva Aerobus fares. Check the Viva Aerobus Baggage Policy for more details.
- Security screening: The security checkpoints in Terminal 1 are located on the upper level (Level 3). After passengers complete security, the airline offers a free shuttle to Terminal B. To check the security wait times at the LAX range, visit our guide.
- Boarding: After passengers drop their baggage, a free shuttle to Terminal B will be arranged for them to board. Passengers must present at the boarding gate 30-45 minutes before scheduled departure.
Viva Aerobus Arrival Terminal
All Viva Aerobus flights will arrive at Terminal B. Arriving passengers will disembark at Terminal B and take a shuttle back to Terminal 1 to recover their checked luggage.
- Customs and immigration: Upon arriving, passengers have to go through U.S. Customs and Border Protection clearance, which is located at Terminal B.
- Baggage Claim: After clearing customs, take the LAX-it shuttle service to Terminal 1 to receive the baggage. The baggage claim is located at the LAX Terminal 1. There is clear signage that directs passengers to the designated carousel.
Find out what airlines are located at LAX Airport.
Lounge Access for Viva Aerobus Passengers at LAX
Viva Aerobus does not have a separate lounge at Terminal 1. Viva Aerobus passengers can access other lounges like the Los Angeles International Lounge.
Read more about the lounges available at LAX Airport.
Service and Amenities at Viva Aerobus Terminal at LAX
The services and amenities at Viva Aerobus Terminal ensure a convenient travel experience. Check out the list of all convenient amenities available at the Viva Aerobus Terminal:
| DFS Duty Free | Flight Booking & Cancellation |
| Baggage Carts | Ticket Rescheduling |
| Currency Exchange | Seat Selection |
| Free WiFi | Group Bookings |
| Pet Relief Areas | 24/7 Customer Service Counter |
| Charging Stations | Baggage Wrapping |
| Information Desks | Missing Luggage Assistance |
| TSA Security Checkpoint with PreCheck Lane | Pet Travel Service |
For last-minute reservations, special services, or general inquiries, you can contact the Viva Aerobus Los Angeles Office at +1-844-219-0495.
Viva Aerobus Pet Travel & Special Assistance at LAX Airport
Viva Aerobus welcomes small cats and dogs on domestic and select international flights. At LAX, the pet travel is facilitated through Terminal 1 for check-in and Terminal B for boarding.
- Pet relief centre: The animal care facility is located both before and after security at Terminal 1. A designated area is located between Terminal 1 and Terminal 2, outside security at Level 1. After-security pet relief area is located near Gate 13 behind California Pizza Kitchen.
LAX’s Terminal 1 is committed to serving the disabled community, as the airport offers suitable amenities and services:
- First Aid Station: A first aid station is located upper/departure level of Terminal 1 and Terminal B.
- Wheelchair Assistance: Available upon request.
- Accessible Restrooms
- Priority check-in and boarding offered by Viva Aerobus
- Accessible shuttle
- Special security screening assistance through the TSA Cares Program
Transportation from Viva Aerobus Terminal at LAX Airport
Passengers flying with Viva Aerobus at Terminal 1 have a range of convenient carrier options available. Below are nearby transportation options:
- LAX-it & Shuttle
- LAX FlyAway Buses
- Rental Cars
- Public transit options
- Metered Taxis
- Ride-Sharing App (Uber and Lyft)
Check our detailed guide on all transportation options available at LAX Airport.
Map of Viva Aerobus Terminal at Los Angeles International Airport (LAX)
The interactive map of the Viva Aerobus terminal given below helps passengers find their way and plan their travel in an organized manner:
From check-in to addressing any baggage issues, the Viva Aerobus representative at Los Angeles International Airport (LAX) Terminal 1 will help resolve all travel concerns. Additionally, it provides convenient transportation options and nearby hotels, thus making the travel experience hassle-free for passengers. Whether you’re departing or arriving, knowing the detailed insights about the Viva Aerobus Terminal will make your travel as smooth as possible.
FAQs
Viva Aerobus operates from Terminal 1 at Los Angeles International Airport (LAX).
Viva Aerobus flight arrivals at LAX occur at Terminal B. After arriving, passengers will need to take a shuttle to Terminal 1 to arrange transport.
For general inquiries or assistance at Viva Aerobus LAX Terminal, you can contact the airline at 1-877-777-6419. You can also visit the customer service desk located at the Departure Hall of Terminal 1.
For international flights with Viva Aerobus, it is recommended to arrive at LAX Terminal 1 3 hours before departure.
Yes, a free shuttle service operates between Terminal 1 and Terminal B.