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Volaris Airlines operates out of the Tom Bradley International Terminal (Terminal B) at Los Angeles International Airport (LAX). The Mexican ultra-low-cost carriers offer flights from LAX to Guadalajara, Mexico City, Tijuana, Cancun, and Monterrey. The Volaris Terminal at LAX assists the departing and arriving passengers with a range of amenities and services.
This in-depth guide covers the comprehensive details on services offered at the Volaris Terminal at LAX, including baggage, check-in, security screening, and more. In addition, the guide covers essential information for disabled passengers and a terminal map for easy navigation.
Overview of Volaris Terminal at Los Angeles International Airport (LAX)
Volaris Airlines’ operations at Terminal B (also known as TBIT) include arrivals, departures, check-in, baggage drop, and a range of other amenities. Below is a quick overview of all essential details for Volaris passengers traveling to/from LAX Terminal:
| Primary Terminal | Tom Bradley International Terminal (Terminal B) |
|---|---|
| Terminal Address | Terminal B, 1 World Way, Los Angeles, CA 90045, USA |
| Recommended Arrival Time | Domestic: 2 hours before departure International: 3 hours before departure |
| Check-in Counters Hours | Opens 3 hours before the first Volaris departure |
| Self-Service Kiosks | Available in the Terminal B check-in hall |
| Baggage Drop | Staffed counters in the main departure hall of Terminal B |
| Baggage Claim Location | Level 1 (Arrivals) |
| Security Checkpoint | Level 3 (Departure); accessible via escalators and elevators |
| Estimated Security Wait Time | 15–30 minutes; TSA PreCheck and CLEAR available |
| Immigration/Customs | Processed at Terminal B by U.S. Customs and Border Protection (CBP) |
| Priority Security Access | Available for Volaris vPass members and Premium Class passengers |
| Terminal Connections | Airside walkways and shuttle access to Terminals 3, 4, 5, 6, 7, and 8 |
| Volaris LAX Terminal Phone | 1-855-865-2747 |
| Airport Name / Code | Los Angeles International Airport (LAX) |
| Airline Code (IATA) | Y4 |
| Airport General Phone | 1-855-463-5252 |
| Volaris Website | www.volaris.com |
Which Terminal is Volaris Airlines at Los Angeles International Airport (LAX)?
Volaris Airlines uses Terminal B, which serves as the primary hub for all its departures and arrivals. Check out below the airline’s operation at Terminal B of LAX Airport:
- Departure Gate: Volaris passengers must use the West Gates (201–225) in Terminal B. The information for the gates would be mentioned in the boarding pass, or consult Volaris staff at the check-in counter.
- Volaris Check-In Counter: The Volaris check-in counter is located in the main hall of Terminal B. The Volaris check-in counter at LAX opens 4 hours before international departures and 3 hours before domestic departures. Airport check-in is permitted for passengers seeking special assistance, unaccompanied minors, pregnant women, and disabled passengers.
- Baggage Drop: Passengers who purchased a Volaris Plus fare need to submit their checked baggage at the designated counter. The baggage drop counter is located on the upper level of the Departure Hall. The airline offers baggage allowance based on fare types—Volaris Zero, Basic, and Plus. Refer to the Volaris Baggage Policy for more details.
- Security checkpoint: The security checkpoint is located on Level 4 of Terminal B. Take the escalator to proceed through security screening. Security wait times for TBIT at LAX typically range from 15 to 30 minutes, but may vary during peak hours.
- Arrivals & Baggage Claim: The arrivals for international passengers at LAX Volaris arrival terminal are processed at Level 1 of Terminal B. Overseas passengers must go through Customs and immigration before navigating their way to the designated baggage carousel.
Services and Amenities
The Tom Bradley International Terminal provides a wide range of passenger services – from flight rescheduling assistance to infant care facilities. Passengers who misplace their belongings can contact the LAX Lost and Found or visit the LAX parking guide for more information on airport vehicle services and transportation. Whether you’re traveling with special needs or looking for travel essentials, Terminal B offers support for a smooth and stress-free airport experience.
| Free LAX-it Landside Shuttle Bus | TSA PreCheck |
| Global Entry | Airport Dining |
| Wi-Fi | Charging Stations |
| Lost and Found | Information Services |
| Children’s Play Areas | Baby Facilities |
| Pet Relief Areas | Duty-Free |
| Smoking Areas | Pets Unstressing Passengers Program |
| ATMs | Last-minute Flight Changes/Cancellation (Volaris) |
| Add an Extra Baggage (Volaris) | Volaris Pet Travel Assistance |
| Volaris 24/7 Passenger Assistance Desk | Dedicated assistance for passengers traveling in Group (Volaris) |
| Currency Exchange | Free WiFi |
| Hotel Booking Kiosks | Self-service check-in kiosks |
| 24/7 Information Center | Flight delay and involuntary cancellation assistance |
Lounges Available at Terminal B
Volaris Airlines does not have its own in-house lounge at Terminal B of LAX Airport. However, passengers with a Priority Pass or those traveling in Volaris’ Premium Class may access partner lounges here. These lounges include Oneworld Lounge and Star Alliance Lounge. Chase cardholders traveling with Volaris can have free access to the Chase Sapphire Premium Lounge. The Star Alliance Lounge, located on the sixth floor in the central atrium post-security, is open daily from 8:30 AM to 1:00 AM.
Explore the full list of available lounges at LAX, including access requirements and amenities.
Hotels Near Terminal B of LAX
For passengers who have a layover for 12 hours or more and are looking for an accommodation closer to Terminal B at LAX, they can reserve their stay in one of the following accommodations. These hotels offer complimentary airport transfers, free breakfast, an in-house restaurant, and a dedicated conference center for business travelers.
- Hyatt Regency
- Hilton
- Courtyard by Marriott/Century Boulevard
- Holiday Inn Express
These hotels are located within miles of Terminal B and are suitable for both leisure and business passengers. For more lodging options and shuttle info, see our complete Hotels Near LAX guide.
Assistance for Passengers with Disabilities at LAX
Passengers seeking special assistance at the Volaris Terminal at LAX can access the following services:
- Medical assistive devices: Passengers requiring a medical oxygen tank must notify Volaris at least 72 hours before departure in advance. Passengers who need a ventilator, respirator, continuous positive pressure machine, or portable oxygen concentrator must contact the airlines at least 48 hours in advance of their departure.
- Pregnant women: Pregnant women can travel without any restrictions and are offered dedicated assistance with a wheelchair, boarding, and disembarkation.
- Passengers with disabilities: Passengers with reduced mobility would be offered wheelchair assistance from the Volaris check-in counter. They must book the service at least 24 hours before departure.
- Passengers with visual, hearing, and/or vocal impairments: Escort assistance would be offered to these passengers by Volaris at the TBIT terminal. The airline offers special assistance related to check-in, baggage drop, security screening, as well as boarding.
Transportation to and from Volaris Terminal
Passengers traveling to or from the Volaris terminal have access variety of transportation options. Here are some popular transportation options at LAX Terminal B:
- Car rental service
- Rideshare service through Uber and Lyft
- Public Transit via LAX FlyAway® Bus and Metro Green Line Shuttle (G)
Volaris Terminal LAX Map – Terminal B at Los Angeles Airport
An interactive map of the Volaris terminal at LAX is listed below, which helps passengers navigate Terminal B easily. The map highlights the key amenities and services such as check-in counters, baggage claim, security checkpoints, dining, shopping, and lounges.
The map also helps specially-abled passengers identify accessible routes, including ramps and elevators. And are highlighted for a seamless experience.
Contact Details for Volaris Terminal LAX (Terminal B)
The below-mentioned contact is useful for passengers seeking assistance from a Volaris representative at Terminal B. The Volaris representative, over the phone and through other channels of communication, helps passengers with flight booking services and other airport assistance.
Whether you want to request for check-in while you’re on your way to Terminal B, need to cancel your flight, or request a wheelchair, the following contacts ensure a hassle-free travel with Volaris:
| General Query (Phone) | 1-855-865-2747 |
| Website | www.volaris.com |
| [email protected] | |
| https://x.com/flyvolaris | |
| https://www.facebook.com/VolarisUSA | |
| https://www.instagram.com/flyvolaris/ | |
| Lost and Found | 1-855-463-5252 (Lost and Found) |
Through our Volaris Terminal LAX guide, we empower our passengers to make a mindful decision whenever they need any navigation assistance. For passengers who require baggage or check-in service, the aforementioned guide will provide you with all the assistance you need for a hassle-free travel. The essential information provided not only helps passengers with the right kind of information but also helps them with a smooth transition at the airport.
FAQs
Volaris Airlines operates exclusively from the Tom Bradley International Terminal (TBIT), also known as Terminal B, at Los Angeles International Airport (LAX).
For all international flights, Terminal B handles all the departures and arrivals.
The Volaris terminal at LAX is located at the Tom Bradley International Terminal (Terminal B), 1 World Way, Los Angeles, CA 90045, USA.
Volaris terminal LAX arrivals are processed at Terminal B on Level 1, where passengers retrieve luggage at designated baggage claim carousels. For international passengers, they need to clear customs and immigration before retrieving their checked baggage.
You can reach Volaris at the Volaris LAX terminal phone number, +1-833-535-0003, for all reservation-related assistance at Terminal B.
Volaris recommends arriving at the Volaris terminal at LAX 3 hours before international departures and 2 hours before domestic departures. The aforementioned time allows you to account for check-in, baggage drop, and security screening.