Chicago O’Hare International Airport (ORD) Terminal 5

Opened in 1993, Terminal 5 of Chicago O’Hare International Airport, or O’Hare Airport is serving Illinois. Major carriers such as United Airlines and Qatar Airways use it significantly. When it comes to the main highlight of ORD Airport, is Terminal 5.

ORD Terminal 5

O’Hare International Airport Terminal 5 is spread over an extensively long area and has a total of 35 non-sequential gates which is the highest for any concourse. This is why it has a separate building equipped with various transportation options for easy transition within and around the terminal.

Furthermore, this terminal has amenities and services such as dining, a parking lot, lounges, and more for arriving and departing passengers.

Chicago O’Hare International Airport (ORD) Terminal 5 Guide

ORD or O’Hare Airport Terminal 5 was constructed in 1993. This terminal was initially called the International Terminal. This is because all major international arrivals and departures occur here. Before its construction, international flights were temporarily relocated to Terminal 4. Airlines such as Delta, Frontier, and Air India use it to offer flights to New York, Rome, and other routes.

In terms of facilities, the Chicago O’Hare Airport Terminal 5 consists of dedicated parking, airline lounges, restaurants, shops, and ATMs. Additionally, the complex is separated from other terminals but is easily accessible via public/ground transportation. One can take the ATS (Airport Transit System), a taxi, or a shuttle to/from here.

Lastly, this terminal has the Chicago Airport’s only US Customs and Border Protection facility. Some details about this airport as well as the terminal have been tabulated here:

TerminalTerminal 5
Founded in1993
Hub forUnited Airlines, American Airlines
Address10000, W Balmoral Ave, Chicago, IL 60666, United States
Phone Number(800) 832-6352
Social MediaFacebook: 

Chicago O’Hare Airport (ORD) Terminal 5 Airlines

From Terminal 5, several air operators are executing their passenger flights. At O’Hare Terminal 5, over 40 of these smoothly manage their flight operations through multiple gates. Some airlines use this terminal for either arrivals or departures while others rely on it for their complete operations. 

To know these airlines, check the table below:

AirlinesOperations at the Terminal
Air IndiaArrivals and departures
Air SerbiaArrivals, departures
Air FranceArrivals/departures
Air New ZealandDepartures, arrivals
American AirlinesInternational arrivals
All NipponArrivals
British AirwaysArrivals and departures
Austrian AirlinesArrivals/departures
Delta and Delta ShuttleArrivals, departures
Copa AirlinesDepartures and arrivals
Contour AirlinesArrivals and departures
Cathay Pacific AirlinesArrivals and departures
EVA AirArrivals and departures
Denver Air Connections (Key Lime Air)Arrivals and departures
FinnairArrivals and departures
Etihad AirwaysArrivals and departures
EmiratesArrivals and departures
Ethiopian AirlinesArrivals and departures
Iberia AirlinesArrivals
Frontier AirlinesArrivals and departures
ITA AirwaysArrivals and departures
IcelandairArrivals and departures
Japan Airlines (JAL)Arrivals
LOT Polish AirlinesArrivals and departures
Korean AirlinesArrivals and departures
KLM Royal DutchArrivals and departures
Qatar AirwaysArrivals and departures
SWISSArrivals and departures
Royal JordanianArrivals and departures
Southwest AirlinesArrivals and departures
Scandinavian Airlines (SAS)Arrivals and departures
Turkish AirlinesArrivals and departures
Sun CountryArrivals and departures
TAP Air PortugalArrivals and departures
Volaris AirlinesArrivals and departures
United AirlinesInternational arrivals
Viva AerobusArrivals and departures
WestJet AirlinesArrivals and departures

O’Hare Airport (ORD) Terminal 5 Baggage Claim

At terminal 5 of O’Hare International Airport, a total of 9 baggage claim counters are available. Flyers can use the map to know the location of the 1-9 O’Hare Terminal 5 baggage claim carousels.

Please note that every airline operating from this terminal has dedicated baggage counters. Travelers must inquire about the same by contacting the helpdesk of their respective airlines. Besides, one can also dial (773) 894-9111 in case of an emergency concerning the baggage.

O’Hare Airport Terminal 5 Lost & Found

At O’Hare International Airport Terminal 5, different agencies are handling issues concerning lost and found services. In case travelers want to locate a lost or missing belonging, they must head to the closest organization/agency for the same.

If a traveler is unaware of the spot where he/she has last seen the item, it is suitable to contact the concerned authority separately. Here are the contact details to get in touch with the lost and found organizations at ORD for reporting online or in person:

OrganizationContact Details
Airport Transit System or ATSCall: (773) 601-1817, Email: [email protected]
Parking FacilitiesFor Keys (Standard Parking): (773) 686-7530
Other Items (Chicago Police): (773) 686-2385
Food and Restaurant Services(773) 377-7804
Custom Area (Terminal 5)(773) 686-3157
Rental CarsMulti-Modal Facility: (773) 462-9515
Hudson News(773) 686-7535
Terminal’s Public Areas(773) 686-2385 (Chicago Police)
Security Lines and TSA Checkpoints(773) 377-1210
Airlines, Gate Areas, and Ticketing CountersContact the concerned air operator

O’Hare Airport Terminal 5 Lounges

To allow passengers to relax between and before/after their flights, O’Hare Airport has numerous lounges to offer. At Terminal Number 5, most lounges are airline-specific. It means that a passenger will need a membership or meet the pre-defined criteria to access a lounge. 

The table below consists of the details about the lounges available at Chicago O’Hare Airport Terminal 5:

Lounges/AirlinesLocationContact Number
Delta Sky ClubGate M13(800) 221-1212
British Airways LoungeNear, Gate M17
SAS LoungeNear, Gate M19
Swissport LoungeGate M13

Note: To access these lounges, one will need a Star Alliance Gold membership and a same-day boarding pass.

O’Hare Terminal 5 Food & Beverage Concessions

ORD Terminal 5 consists of various food and beverage points. Departing as well as arriving flyers can access these outlets and enjoy food as per their preferences. Whether a flyer is looking for a healthy snack or other items, the airport has every option type.

More information about the O’Hare Terminal 5 food outlets and beverage points has been given below:

Outlet NameLocationOpen Hours
Bar SienaGate M348:00 A.M. to 9:00 P.M. Daily
Big BowlGate M11, Concourse M9:00 A.M. to 9:00 P.M. Daily
Burger KingGate M11, Concourse M5:00 A.M. to 10:00 P.M. (Tuesday-Friday) 6:00 A.M. to 10:00 P.M. (Saturday-Monday)
Canteen Healthy Snacks – Vending MachineGate M11, Concourse M24/7
Dunkin DonutsGate M16, Concourse M24/7
Farm2Air MarketGate M4, Concourse M4:30 A.M. to 8:30 P.M. Daily
Farmer’s Fridge – Vending Machine Gate M21, Concourse M24/7 
Gate M8, Concourse M
Ticketing Area, Arrival
Gate M25, Concourse M
Gate M9, Concourse M
Garrett Popcorn Cart KioskGate M10, Concourse M8:30 A.M. to 9:00 P.M. Daily
Garrett Popcorn ShopsGate M18, Concourse M8:00 A.M. to 9:00 P.M. Daily
Goddess on the GoGate M9, Concourse M4:00 A.M. to 9:00 P.M. Daily
Gate M27, Concourse M6:00 A.M. to 8:30 P.M. Daily
Hub 51Gate M16, Concourse M6:00 A.M. to 11:00 P.M. Daily
McDonald’sBaggage Claim Area, Concourse M5:00 A.M. to 9:00 P.M. Daily
Metropolis Coffee – KioskGate M30, Concourse M5:00 A.M. to 9:00 P.M. Daily
Nuts on ClarkArrivals12:00 P.M. to 7:00 P.M. (Monday-Friday) 8:00 A.M. to 5:00 P.M. (Saturday-Sunday)
Pepsi – Vending MachineGate M37, Concourse M24/7
R.J. Grunts Burgers & FriesGate M16, Concourse M8:00 A.M. to 10:00 P.M. Daily
Six Points MarketGate M29, Concourse M6:00 A.M. to 8:00 P.M. Daily
Sparrow CoffeeGate M6, Concourse M5:30 A.M. to 9:00 P.M. Daily
Sprinkles Cupcake – Vending MachineNear Gate M1424/7
The Goddess and GrocerPre-Security/Ticketing5:00 A.M. to 10:00 P.M. Daily
The Hampton SocialNear Gate M56:00 A.M. to 9:00 P.M. Daily
The Protein Bar KioskNear Gate M136:00 A.M. to 9:00 P.M. from Monday to Friday
ToccoGate M11, Concourse MBar: 7:00 A.M.-8:00 P.M.Dining: 12:00 A.M.-8:00 P.M.
Tortas Frontera by Rick BaylessGate M18, Concourse MBar: 6:00 A.M.-10:00 P.M.Dining: 6:00 A.M.-9:00 P.M.
Urban OliveGate M16, Concourse M10:00 A.M. to 10:00 P.M. Daily
Wow BaoGate M16, Concourse M10:00 A.M. to 8:00 P.M. Daily

ORD Terminal 5 Retail Concessions

At Terminal 5 of ORD, multiple retail shops are available. Whether a flyer/visitor wants to buy an electronic accessory or a gift item, one can have it all here. However, each shop has a specific duration for opening hours and a particular location that one should know beforehand.

Below is the table containing essential details about retail concessions at Terminal 5 of Chicago Airport:

Shopping StoreLocation/Contact NumberOpen HoursProducts/Services
I Love ChicagoM11, Concourse M Phone: (773) 462-0800 8:00 A.M. – 9:00 P.M.Jewelry Apparel and Fashion Accessories Prints and paintings Sculptures Ceramic pottery Mosaic/mixed media
Polly Pocket (Mattel) – Vending MachineNear Gate M1424/7Dolls Playsets
EvolveM14, Concourse M Phone: (773) 894-343524/7Snacks, Beverages, Electronics, Books, Gifts, Accessories
BrookstoneGate M11, Concourse M Phone: (603) 759-81186:00 A.M. to 9:00 P.M.Travel-related items, Gifts, Electronics, Accessories
InMotionGate M29, Concourse M8:30 A.M. to 4:30 P.M.Headphones, Portable power Accessories, MP3 players, Digital cameras Camcorders
Wolford – Vending MachineNear Gate M15, Concourse M24/7Innovative fabrics, Legwear, Lingerie, Bodywear
Lego – Vending MachineGate M18, Concourse M24/7Seasonal products, Toys, Accessories, Gifts
Premium Sound – Vending MachineGate M18, Concourse M Phone: (855) 969-867824/7Travel accessories, Electronic items, Sound systems
Hudson Wall ShopM21, Concourse M Phone: (773) 894-34858:00 A.M. to 8:00 P.M.Chicago-themed gifts, Fashionable range of apparel, Travel merchandise Books, Accessories
DufryM16, Concourse M Phone: (773) 601-29016:00 A.M. to 11:30 P.M.International cosmetics, Fragrances, Liquor, Tobacco, International confectionery, Fashion accessories
M20, Concourse M Phone: (773) 601-29019:30 A.M. to 9:30 P.M.
Hudson News and GiftsM20, Concourse M Phone: (773) 894-71778:00 A.M. to 9:00 P.M.Chicago-themed gifts, Fashionable range of apparel, Travel merchandise Books, Accessories
Baggage Claim Area, Phone: (773) 686-7539
M18, Concourse M Phone: (773) 462-8109

ORD Terminal 5 Other Services & Facilities

Terminal 5 of ORD Airport accommodates several other services and facilities required by fliers. Fliers, as well as visitors, can access the same to have a pleasurable travel or visiting experience. The range of services includes ATMs, currency exchange, feeding zones, and so on.

To get an idea about the available services, one can take a look at the table below:

Service TypeLocationOpen Hours
ATMsGate M18, Concourse M
Ticketing Level, Concourse M
Mother’s RoomGate M20, Concourse M24/7
Gate M8, Concourse M
Gate M32, Concourse M
Gate M37, Concourse M
Seaway Bank – Foreign Currency ExchangeBaggage Claim,Lower Level8:30 A.M. to 5:00 P.M.
Upper Level8:30 A.M. to 9:00 P.M.

Chicago O’Hare Airport Terminal 5 Parking

For Terminal 5, Lot D is the parking option available at Chicago O’Hare Airport. This option at O’Hare Airport Terminal 5 for parking is currently not for overnight stays. Instead, it is a suitable option for those looking for convenient yet reasonably-priced short-term parking facilities. 

The charges of Lot D start from USD 3 onward. However, the lots are extremely limited. Also, the renovation work is ongoing to expand and replace the current Lot D with a six-story garage. 

For parking fees for this facility, one can take the following into account:

Duration of ParkingApplicable Charges (In USD)
0-1 hour3
1-2 hours6
2-3 hours10
3-4 hours14
4-8 hours36
8-24 hours77

Note: For vehicle assistance, 30-day reservations, or accessible parking. Call the Parking Garage Office at (773) 686-7530.

ORD Terminal 5 Transportation

To move smoothly within and outside Terminal 5, ORD Airport has numerous transportation options. Depending on the precise needs, comfort, and convenience, one can choose from the transportation options available. 

For more information, passengers can consider the details below:

Transportation TypePick-up/Drop-Off LocationFares/FeesTop Service Providers
ShuttlesTerminal 5/Arrival curbside of Terminal 2Vary from one provider to another
Regional BusesMulti-Modal Facility (MMF),10255 W. Zemke.Vary as per providers ​Coach USA/Van Galder, PCC/Peoria Charter Coach, Lafayette Limo Inc., Reindeer Shuttle
TaxisTaxi Stand, Outside Baggage Claim, Terminal 5Average Fare
USD 30-40 (From the airport to Downtown Chicago)

Shared Fares

Downtown: USD 24 (Each traveler)

Midway International Airport: USD 37 (Each traveler)

McCormick Place: USD 24 (Each traveler)
LimousinesLower Level, Terminal 5 (From Door C)Varies from one provider to another
RideshareLower Level, Terminal 5Vary from one provider to anotherLyft, Uber
Rental Cars10255 W. Zemke Blvd., Chicago, IL 60666Varies as per providers Hertz, Dollar, Alamo, Budget, National, Avis, Thrifty, Sixt, Payless, Fox, Enterprise
Public TransitCTA Blueline Lower Level, Parking Garage Metra Northeast side, O’Hare, Zemke and Mannheim RoadsPaceMulti-Modal Facility, Terminal 5Vary from one provider to anotherCTA Blueline, Metra, Pace, Route 250, Route 330

Chicago O’Hare International Airport (ORD) Terminal 5 Map

The O’Hare Terminal 5 map is a useful feature for fliers seeking directions from one point to another within the complex. They can use it to find dining options, shops, parking, etc. In case fliers want to know the distance and shortest route to a specific counter or facility, this map features a convenient method for the same.

Chicago O’Hare Airport Terminal 5 is well-equipped with services and facilities a passenger would need to have a positive travel experience. Be it dining options or safe and affordable parking, everything is conveniently offered through its well-constructed structure. Even amidst high passenger traffic, these services are accessible.


Is there parking at Terminal 5 at O’Hare Airport?

Yes, At O’Hare Airport Terminal 5, a parking option is available, namely Lot D.

Where to park at O’Hare Terminal 5?

Passengers can park their vehicles at Terminal 5, O’Hare Airport, Lot D Parking Garage.

Is there TSA PreCheck at ORD Terminal 5?

Yes, TSA PreCheck is available at Chicago O’Hare International Airport, Terminal 5.

Does Uber pick up at Terminal 5 at O’Hare Airport?

Uber picks up from the Lower Level of Terminal 5 at ORD Airport.

Is there a Starbucks in Terminal 5 of O’Hare Airport?

No, Terminal 5 at Chicago O’Hare Airport does not have a Starbucks.

What airlines fly out of Terminal 5 at O’Hare Airport?

Delta, Frontier, Air India, Southwest, etc. are some airlines operating from ORD Airport Terminal 5.

How to get to Terminal 5 of ORD from the blue line?

Via CTA Blue Line, visit the Lower Level of the Parking Garage to reach ORD Airport Terminal 5.