O’Hare Airport Baggage Claim

Chicago O’Hare International Airport has a systematic procedure for luggage collection. For this, baggage claim at O’Hare Airport is made available at all four terminals. These terminals have different concourses that host carousels facilitating luggage handover. Each airline will be assigned a designated number of carousels based on the passenger volume.

Hence, upon deboarding, passengers can get to the respective collection area to reunite with their bags. The airport also provides signage to enable easy navigation for the arriving fliers. Additional pick-up services are also offered at the baggage collection levels of the terminals. 

Chicago O’Hare International Airport Baggage Claim Location for Each Terminal 

Each of the four terminals of the Chicago Airport has a luggage collection area. The exact location of these ORD Airport baggage claim centers is highlighted in the table given below:

TerminalLocationDesk Hours
Terminal 1Concourse B Usually, Open 24/7 
Terminal 1 Concourse B All through the day 
Terminal 224/7 
Terminal 2Throughout the day 
Terminal 3Concourse K Generally, Open 24/7 
Terminal 3Concourse H All through the day 
Terminal 5 Concourse M 24/7 

ORD Airport Baggage Claim Carousels

Every ORD Airport baggage claim point has a designated number of carousels, each of which is allocated to a specific carrier. You will be informed beforehand about which carousel to collect your baggage from:

TerminalNumber of Carousels
Terminal 1, B Concourse 1-5
Terminal 1. Concourse B6, 7, 8, 9, and 10 
Terminal 24, 5
Terminal 21, 2, and 3 
Terminal 3, Concourse K1-5 
Terminal 3, Concourse H 6, 7, 8, and 9 
Terminal 5, Concourse M 1, 2, 3, 4, 5, 6, 7, 8 and 9 

ORD Airport Baggage Claim Phone Number and Other Details

You can either use the Chicago ORD Airport baggage claim phone number or the official website to get in touch with the authorities for queries. The agents will provide you with the necessary assistance in case of luggage claim complaints and questions. 

Here are the official contact details relating to ORD Airport:

MediumContact Details
Phone Number:773 894 9111
Email:[email protected]
P.O. Box:Chicago Department of Aviation (CDA), Customer Service P.O.Box 66142 Chicago IL, 60666
Social Media:Facebookhttps://www.facebook.com/fly2ohare/
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Chicago O’Hare International Airport Baggage Claim Procedure 

It is quite simple to conduct the O’Hare Airport baggage claim procedure. The airport ground staff will also provide the needed guidance throughout this process. Below are the steps to be followed for picking up luggage at the Chicago Airport: 

  1. Arrive at the Terminal: Once you disembark the flight, get to the terminal assigned for your respective airline. 
  2. Baggage Claim Carousel: At the designated terminal, head to the baggage carousel by following the signage. The carousels will be numbered. 
  3. Wait for Baggage: After getting to the assigned luggage collection belt, wait for the bags to arrive. It will take about 3-5 minutes for the bags to be released on the circulating belt. 
  4. Identify your Bags: Make sure that you properly identify your bag before picking it up, It can be helpful if you have a unique identification mark on your items. 
  5. Collect the Luggage: Once you have spotted your bags, cautiously retrieve them from the moving belt. You can also seek assistance from the baggage handlers to avoid any unnecessary damage. 
  6. Exit the Baggage Claim Area: After claiming your bags, find the way toward the exit. You can find the different ground transportation options upon exiting the arrival terminal.

The ORD Airport baggage claim procedure is designed to provide a hassle-free and seamless experience to the fliers. This airport provides clear signage and well-marked conveyor belts so that the arriving passengers can easily locate their bags. Moreover, these luggage claim services are available at all the terminals, thus favoring both domestic and international travelers.


Where is the baggage claim at O’Hare Airport?

At the O’Hare Airport, all four terminals have baggage claim centers.

What is the O’Hare Airport baggage claim phone number?

The emergency contact to reach O’Hare customer service is 773-894-9111.

How to get to Chicago O’Hare Airport baggage claim centers?

You can follow the airport signage or refer to the ORD airport map to get to the baggage claim centers.

What is the opening time of O’Hare Airport baggage claim centers?

Usually, the luggage centers at Chicago O’Hare Airport remain open throughout the day.

Is there a separate O’Hare International Airport baggage claim center?

The arrival terminal designated for international carriers facilitates international baggage collection at O’Hare Airport.

Is there a fee for the ORD Airport baggage claim?

No, passengers will not have to pay any fees for collecting bags at the ORD Airport.

Does Terminal 1 have a baggage claim at O’Hare Airport?

Yes, the ORD Airport has 2 baggage claim points at Terminal 1 in Concourse B.